About This eBook
Agencies managing day and vocational programs have a lot of complex tasks to perform to ensure the smooth financial operation of the agency and maintain compliance. Client attendance needs to be tracked, changes in services updated, often daily, authorized services billed, staff attendance tracked for ratios and payroll, documentation captured, facility and community based services differentiated and, if clients perform piece or hourly work (sometimes in a sub-minimum wage 14C environment), clients need to be paid and all the related compliance reports on average pay and productivity produced.
This guide is designed to help providers understand these problems more fully and outline technology solutions that other agencies have used successfully to tackle these issues.
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