The labor shortage has made scheduling a number one priority, especially for providers with group homes and HCBS programs.

Join Theron Kithcart, Senior Agency Software Consultant at MITC on Thursday, January 24th at 2:00 pm EST to learn all about the new version of Staff and Client Scheduling.

Theron worked closely with many providers on scheduling in 2018. MITC rolled out in the fourth quarter of 2018 and will add more updates to in first quarter of 2019.

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Every agency needs a strong communication platform for its employees. Without it, the organization will see its retention and employee engagement rates drop. The problem is that few agencies want to take on the cost and maintenance of individual email addresses.

myCommunications facilitates the exchange of information among all employees at an agency in a secure, HIPAA-compliant way. Using myCommunications, all staff within an agency can exchange messages on administrative, personal, or individual care-related issues.

Join us for a webinar on Thursday, January 31st at 2:00 pm EST to learn how myCommunications provides agencies with an easy-to-use portal to dramatically improve communications between direct care workers, managers, and administration without the use of emails or texts.

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Ineffective employee scheduling directly impacts labor costs, productivity, and an agency’s ability to operate within budget. Effective scheduling is more important than ever, as unfunded mandates, labor shortages, managed care, fee-for-service, and more have continued to make life difficult for I/DD and behavioral health providers.

Join us for a webinar on Thursday, February 7th at 2:00 pm EST to learn how Staff and Client Scheduling helps providers managing HCBS programs contain payroll costs, deploy your workforce effectively, increase retention, and improve morale.

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Agencies that manage day and vocational programs need to track client attendance, bill for services, track staff attendance for payroll, and, for vocational programs, pay clients for work performed.

Join us for a webinar on Thursday, February 14th at 2:00 pm EST to check out myClients, a standalone application for providers looking for an affordable and easy way to track clients as they attend day programs, work in vocational programs, and participate in community activities.

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An important part of any agency’s mission in to ensure that individuals supported are always healthy and safe. Responsibilities vary with program, but the need for proper training and certification is a constant.

With Agency Workforce Management’s myTraining, managers and employees participate in training enrollment, while managers, administrators and executives have access to robust reporting, dashboards and notifications, giving your agency every tool you need to stay on top of compliance.

Join us for a webinar on Thursday, February 21st at 2:00 pm EST and learn how myTraining can help your agency fulfill its mission by ensuring training compliance and audit-readiness!

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Many providers using general purpose time & attendance systems like ADP, Kronos, UltiPro, and others may not be aware that the agency may be storing Protected Health Information (PHI) in a system that may not be fully HIPAA compliant.

Even something as simple as entering a client name and address and service code in a scheduling application can constitute Protect Health Information.

As covered entities, providers need to make sure they are fully HIPAA compliant for time & attendance and scheduling.Providers managing HCBS programs are typically the most vulnerable, especially now that CMS has ruled that EVV is subject to HIPAA.

Join us on Thursday, February 28th at 2:00 pm EST to learn how Agency Workforce Management helps providers to protect client identities, services delivered, and documentation according to HIPAA standards.

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