With future funding uncertain, providers need cost-saving solutions that don’t compromise quality—and that’s where MITC AI Documentation Summaries comes in! Join us on Monday, October 27th at 2:00 pm ET for a special training on how AI can generate accurate documentation summaries, using data from Individual or Group Service Documentation or 3rd-party EHR documentation, in under a […]
Customer Training Tuesdays & Special Trainings
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Learn how other providers use MITC’s advanced reporting tools to track key metrics and improve oversight. Join us for the training on Tuesday, October 28th at 11am ET. This session will show you how to identify variances (between actual hours, budgets, and schedules), monitor authorization utilization, and spot no-shows, late arrivals, overtime hot spots, and potential timekeeping […]
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Designed for providers with HCBS and Group Home programs, MITC Scheduling offers powerful tools to manage complex staffing needs while supporting billing and compliance requirements. Join us on Tuesday, October 28th at 2pm ET to learn how to configure scheduling settings, assign user permissions, create and publish schedules by employee, client, or location, and manage real-time changes […] |
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Keep overnight shifts secure and compliant by ensuring staff accountability in real time. Join us on Tuesday, November 4th at 11am ET to learn how to set up and manage check-in windows, run reports tracking staff check-ins, and receive alerts for any missed check-ins. Register Here Who should attend: Overnight managers System administrators
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Managers play a vital role in every agency’s success—empower them with the right tools in myMITC to streamline daily operations and improve team management. Join us on Tuesday, November 4th at 2pm ET to explore the Manager Dashboard features, including time and attendance review, PTO approvals, employee messaging, EVV compliance monitoring, and customizable reports. Learn how to […] |
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Discover MITCH, your AI-powered assistant designed to streamline workflows, support smarter decision-making, and boost efficiency across your organization. Join us on Tuesday, November 11th at 11am ET to learn how your staff can use MITCH to simplify daily operations and reduce common issues, making work easier and more productive. Register Here Who should attend: Administrators Supervisors Management
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Join us on Tuesday, October 11th at 2pm ET to learn how to effectively manage authorizations and avoid costly billing rejections. You’ll discover how to capture payroll, billing, and documentation together, create authorizations, monitor utilization, and track payroll costs and profitability by client. We’ll also cover pre-billing rules, selecting from 30+ reports, and using the Billing Preparation […] |
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Join us on Monday, November 17th at 2pm ET to go over the new alerts available in Messaging Admin within myMITC. These include: Alert to employee if documentation is missing Alert to employee if punch is missing General compliance alerts to employees Register Here |
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New to MITC? Join us Tuesday, November 18th, at 11am ET for a beginner-friendly session designed to help you feel more comfortable using MITC. This session is packed with tips and tricks to save you time, avoid common mistakes, and get the most out of your system. Register Here Who should attend: New administrative users using Time […]
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Join us Tuesday, November 18th at 2pm ET to learn how to customize your myMITC interface with links, prompts and reminders to better support staff, streamline workflows, and strengthen compliance. Learn how to design effective prompts to guide staff behavior and set up reminders to reinforce tasks and deadlines. Register Here Who should attend: Administrators Supervisors and Managers IT Department |
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Join us on Tuesday, November 25th at 11am ET for a training designed for providers managing day programs, facility-based services, and group homes. Learn how to build a reliable client attendance program with best practices for setup, service codes and authorizations, service groups, reporting, and pre-billing integration. Register Here Who should attend: Agency Billing Team Day and […]
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Join us on Tuesday, November 25th at 2pm ET to explore powerful scheduling tools that boost accountability, accuracy, and billing compliance. Learn how to assign tasks within scheduled shifts, require shift confirmations, display upcoming schedules at clock-in, and track attendance trends with variance reporting. We'll also go over how to use Google Maps for smarter scheduling, ensure […] |
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