Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

2:00 pm Webinar: Affordable, Efficient a...
Webinar: Affordable, Efficient a...
Dec 9 @ 2:00 pm – 3:00 pm
Webinar: Affordable, Efficient and Compliant Billing Made Easy!
myBilling includes extra functionality requested by providers like you to improve efficiency, accuracy and productivity. You asked! We listened! Now you have better software. Check out myBilling for functionality and price! Join us for a free[...]
2:00 pm Webinar: Using Scheduling to Imp...
Webinar: Using Scheduling to Imp...
Dec 16 @ 2:00 pm – 3:00 pm
Webinar: Using Scheduling to Improve Performance and Help Employees
An effective scheduling software can greatly improve operational performance. Join us for a webinar on Thursday, December 16th at 2:00pm ET to learn how to use scheduling to support your employees, increase retention and productivity, and how[...]
2:00 pm Webinar: Overnight Awake Shifts?...
Webinar: Overnight Awake Shifts?...
Dec 23 @ 2:00 pm – 3:00 pm
Webinar: Overnight Awake Shifts? Try myCheckIn
Agency Workforce Management’s myCheckIn is used by providers managing group homes and HCBS programs to help ensure employees are awake and have not left the location during an overnight shift. Join us for a webinar[...]
2:00 pm Webinar: Workforce Management an...
Webinar: Workforce Management an...
Dec 30 @ 2:00 pm – 3:00 pm
Webinar: Workforce Management and EHR: All-in-One! A Better Way in 2022
In years past, I/DD providers had to use at least two major software applications from different software vendors to manage Electronic Health Records (EHR) and Workforce Management (Time and Attendance, Scheduling). Some providers use three[...]
2:00 pm Webinar: Time and Attendance 202...
Webinar: Time and Attendance 202...
Jan 6 @ 2:00 pm – 3:00 pm
Webinar: Time and Attendance 2022: Check Out These New Features for Agencies
Kick off the new year with a new and improved Time and Attendance system! Delight your employees and help them work better with these powerful new features. Join us for a free training on Thursday, January[...]
2:00 pm Webinar: Recruiting is Hard. Try...
Webinar: Recruiting is Hard. Try...
Jan 20 @ 2:00 pm – 3:00 pm
Webinar: Recruiting is Hard. Try These Proven Best Practices in 2022
Agencies have an opportunity to hire stronger candidates than ever and fill all open positions. MITC has tons of experience in working with providers through our talent acquisition and on-boarding solutions. We’ve seen what works[...]
2:00 pm Webinar: Capture Attendance, Doc...
Webinar: Capture Attendance, Doc...
Jan 27 @ 2:00 pm – 3:00 pm
Webinar: Capture Attendance, Documentation, Billing and Payroll in One Step
Having to use multiple software applications to track attendance, payroll, billing, and more is not only time consuming, but can get extremely costly. Join us for a webinar on Thursday, January 27th at 2pm ET to learn[...]