Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Oct
1
Thu
2:00 pm Webinar: Managing Group Homes Du...
Webinar: Managing Group Homes Du...
Oct 1 @ 2:00 pm – 3:00 pm
Webinar: Managing Group Homes During COVID-19
Managing group homes has always been challenging, but COVID-19 has made everything a lot more difficult. Ensuring clients are safe and staff are present and awake on overnight shifts became even more important. Join us[...]
Oct
8
Thu
2:00 pm Webinar: New Training and Consul...
Webinar: New Training and Consul...
Oct 8 @ 2:00 pm – 3:00 pm
Webinar: New Training and Consulting Resource for Agencies
MITC is building a Resource Guide for providers to use to obtain consulting services. The goal is to help providers connect with each other to provide training on applications both use, discuss what software is[...]
Oct
15
Thu
2:00 pm Webinar: EVV: Payroll and Billin...
Webinar: EVV: Payroll and Billin...
Oct 15 @ 2:00 pm – 3:00 pm
Webinar: EVV: Payroll and Billing Consequences
EVV compliance is important, but post-EVV, the biggest unknowns for providers are: “What are the payroll and billing consequences?” “What are the administrative and productivity impacts?” Join John Graham, MITC CEO and Software Architect, on Thursday,[...]
Oct
29
Thu
2:00 pm Webinar: How to Streamline Day P...
Webinar: How to Streamline Day P...
Oct 29 @ 2:00 pm – 3:00 pm
Webinar: How to Streamline Day Program Systems
Despite COVID-19 closures and restrictions on activities, agencies are still providing many of these services. Join us for a webinar on Thursday, October 29th at 2:00pm ET to learn how agencies managing day, vocational programs and supported[...]
Nov
5
Thu
2:00 pm Webinar: Managing Staff Training...
Webinar: Managing Staff Training...
Nov 5 @ 2:00 pm – 3:00 pm
Webinar: Managing Staff Training, On-boarding, and Hiring
COVID-19 has made everything more difficult. As more tasks are done remotely, we are losing human contact. Having a great training, on-boarding, and hiring system gives HR more time to reach out to individuals by[...]
Nov
12
Thu
2:00 pm Webinar: Developing a Communicat...
Webinar: Developing a Communicat...
Nov 12 @ 2:00 pm – 3:00 pm
Webinar: Developing a Communication Strategy for Your Agency
COVID-19 has shown how important it is that an agency has a good communication system in place for day-to-day operations and emergencies. Most agencies have employees who work remotely in Group Homes, or individuals in[...]