Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Jul
18
Thu
2:00 pm Webinar: Employee Awards and Inc...
Webinar: Employee Awards and Inc...
Jul 18 @ 2:00 pm – 3:00 pm
Webinar: Employee Awards and Incentives Discussion
Providers face unparalleled issues with retention due to the labor shortage, rising payroll costs, increasing overtime, and state reimbursement models that are not as supportive as competitive pay rates as were in the past. Turnover averages[...]
Jul
25
Thu
2:00 pm Webinar: Daily Pay: How Does It ...
Webinar: Daily Pay: How Does It ...
Jul 25 @ 2:00 pm – 3:00 pm
Webinar: Daily Pay: How Does It Work and Why are Agencies Making the Switch?
To better compete in the hiring war, at least two ANCOR members are starting to use time and attendance and payroll to make pay available to employees on a daily basis. Providers using Agency Workforce[...]
Aug
1
Thu
2:00 pm Webinar: myClients: The Best Way...
Webinar: myClients: The Best Way...
Aug 1 @ 2:00 pm – 3:00 pm
Webinar: myClients: The Best Way to Track Client Services and Billing
Looking for a way to track clients throughout your agencies different programs? Need it to be HIPAA-secure? MITC may have the solution you’re looking for! myClients is a standalone application for providers looking for an affordable[...]
Aug
8
Thu
2:00 pm Webinar: How a Provider with 2,0...
Webinar: How a Provider with 2,0...
Aug 8 @ 2:00 pm – 3:00 pm
Webinar: How a Provider with 2,000 Employees Deployed mySchedules
A multi-state agency has successfully deployed Agency Workforce Management’s mySchedules to help organize over 2,000 staff. The provider manages residential service, independent living, assisted living, community-based supports, day and respite programs. They also provide services[...]
Aug
15
Thu
2:00 pm Webinar: Introducing: myAlerts!
Webinar: Introducing: myAlerts!
Aug 15 @ 2:00 pm – 3:00 pm
Webinar: Introducing: myAlerts!
Running an agency is no easy task. Keeping track of staff and clients, schedules, training, and clock-in’s (just to name a few) can be a lot for one provider to juggle! That’s why MITC has[...]
Sep
4
Wed
all-day 44th Annual IARF Educational Con... @ Normal, IL
44th Annual IARF Educational Con... @ Normal, IL
Sep 4 – Sep 6 all-day
44th Annual IARF Educational Conference & Expo @ Normal, IL
Visit MITC’s booth at the 44th Annual IARF Educational Conference & Expo on September 4-6 in Normal, IL. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance,[...]
Sep
24
Tue
all-day 2019 RCPA Conference: Impact @ Hershey, PA
2019 RCPA Conference: Impact @ Hershey, PA
Sep 24 – Sep 27 all-day
2019 RCPA Conference: Impact @ Hershey, PA
Visit MITC’s booth at the 2019 RCPA Conference: Impact on September 24-27 in Hershey, PA. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
Oct
8
Tue
all-day ORA’s NW Conference on Disabilit... @ Bend, OR
ORA’s NW Conference on Disabilit... @ Bend, OR
Oct 8 – Oct 10 all-day
ORA's NW Conference on Disability Services @ Bend, OR
Visit MITC’s booth at the ORA’s NW Conference on Disability Services on October 8-10 in Bend, OR. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and[...]
Oct
16
Wed
all-day 2019 INTERHAB Conference @ Wichita, KS
2019 INTERHAB Conference @ Wichita, KS
Oct 16 – Oct 18 all-day
2019 INTERHAB Conference @ Wichita, KS
Visit MITC’s booth at the 2019 INTERHAB Conference on October 16-18 in Wichita, KS. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.[...]
all-day 2019 VNPP Fall Conference @ Richmond, VA
2019 VNPP Fall Conference @ Richmond, VA
Oct 16 – Oct 27 all-day
2019 VNPP Fall Conference @ Richmond, VA
Visit MITC’s booth at the 2019 VNPP Fall Conference on October 16-17 in Richmond, VA. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]