Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Mar
23
Thu
2:00 pm Webinar: EHR and Workforce Manag...
Webinar: EHR and Workforce Manag...
Mar 23 @ 2:00 pm – 3:00 pm
Webinar: EHR and Workforce Management: All-in-One!
In years past, I/DD providers had to use at least two major software applications from different software vendors to manage Electronic Health Records (EHR) and Workforce Management (Time and Attendance, Scheduling). Some providers use three[...]
Mar
29
Wed
all-day MAX Annual Conference @ Lansdale, PA
MAX Annual Conference @ Lansdale, PA
Mar 29 all-day
MAX Annual Conference @ Lansdale, PA
Visit MITC’s booth at the MAX Annual Conference on March 29, 2023 in Lansdale, PA. Learn how other providers in Pennsylvania are using Agency Workforce Management and Electronic Health Records to manage costs, ensure compliance,[...]
Mar
30
Thu
2:00 pm Webinar: Managing Overnight Awak...
Webinar: Managing Overnight Awak...
Mar 30 @ 2:00 pm – 3:00 pm
Webinar: Managing Overnight Awake Shifts
Managing services with overnight shifts? myCheckIn is used by providers managing group homes and HCBS programs to help ensure employees are awake and/or have not left the location during an overnight shift. Join us for[...]
Apr
6
Thu
2:00 pm Webinar: Different Ways Provider...
Webinar: Different Ways Provider...
Apr 6 @ 2:00 pm – 3:00 pm
Webinar: Different Ways Providers Pay Their Employees
Agencies are searching for ways to continue to pay their employees. The MITC team has expertise in Emergency Sick and FMLA regulations, Hazard Pay, and Payroll on Demand. Join us for a webinar on Thursday, April 6th[...]
Apr
11
Tue
all-day ANCOR Annual Conference @ Chicago, IL
ANCOR Annual Conference @ Chicago, IL
Apr 11 – Apr 13 all-day
ANCOR Annual Conference @ Chicago, IL
Visit MITC’s booth at the ANCOR Annual Conference on April 11-13, 2023 in Chicago, IL. Learn how other providers are using Agency Workforce Management and Electronic Health Records to manage costs, ensure compliance, and increase[...]
Apr
13
Thu
2:00 pm Webinar: How a Provider with 2,0...
Webinar: How a Provider with 2,0...
Apr 13 @ 2:00 pm – 3:00 pm
Webinar: How a Provider with 2,000 Employees Deployed mySchedules
A multi-state agency successfully deployed Agency Workforce Management’s mySchedules to help organize over 2,000 staff. The provider manages residential service, independent living, assisted living, community-based supports, day and respite programs. They also provide services to[...]
Apr
18
Tue
all-day DDPA Annual Conference @ Little Rock, AR
DDPA Annual Conference @ Little Rock, AR
Apr 18 – Apr 20 all-day
DDPA Annual Conference @ Little Rock, AR
Visit MITC’s booth at the DDPA Annual Conference on April 18-20, 2023 in Little Rock, AR. Learn how other providers in Arkansas are using Agency Workforce Management and Electronic Health Records to manage costs, ensure[...]
all-day NY Alliance Spring Annual Confer... @ Bolton Landing, NY
NY Alliance Spring Annual Confer... @ Bolton Landing, NY
Apr 18 – Apr 21 all-day
NY Alliance Spring Annual Conference @ Bolton Landing, NY
Visit MITC’s booth at the NY Alliance Spring Annual Conference on April 18-21, 2023 in Bolton Landing, NY. Learn how other providers in New York are using Agency Workforce Management and Electronic Health Records to[...]
Apr
20
Thu
2:00 pm Webinar: Surviving Audits by Med...
Webinar: Surviving Audits by Med...
Apr 20 @ 2:00 pm – 3:00 pm
Webinar: Surviving Audits by Medicaid, DOL, EVV, Timekeeping Violations and More
Minimizing audit risk and documentation and time and attendance problems are closely related. It doesn’t matter what software you use. This webinar covers the best practices all providers should follow to reduce risk regardless of[...]
Apr
27
Thu
2:00 pm Webinar: Ensure Documentation Ca...
Webinar: Ensure Documentation Ca...
Apr 27 @ 2:00 pm – 3:00 pm
Webinar: Ensure Documentation Capture on the Same Day of the Service
Capturing documentation in a timely manner is a task many providers struggle with. Luckily, there are plenty of ways to improve documentation capture, so providers can use one that works best for them. Join us for[...]