Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

2:00 pm Webinar: EVV Basic: Keep it Simp...
Webinar: EVV Basic: Keep it Simp...
Mar 4 @ 2:00 pm – 3:00 pm
Webinar: EVV Basic: Keep it Simple and Affordable
Looking for an EVV solution that keeps your agency compliant with EVV? EVV Basic is a highly affordable, modular HIPAA/EVV compliant solution designed for providers supporting the I/DD community. Join us for a free webinar[...]
2:00 pm Webinar: Managing Call Offs and ...
Webinar: Managing Call Offs and ...
Mar 11 @ 2:00 pm – 3:00 pm
Webinar: Managing Call Offs and Emergencies
Unfortunately, call-offs and emergencies happen. Having good systems in place doesn’t stop the snow, never mind Covid-19, but good systems do make it easier to manage. Join us for a webinar on Thursday, March 11th at[...]
2:00 pm Webinar: Electronic Health Recor...
Webinar: Electronic Health Recor...
Mar 18 @ 2:00 pm – 3:00 pm
Webinar: Electronic Health Records (EHR) and Workforce Management All-In-One
Until recently, I/DD providers had to use at least two major enterprise-wide software applications from different software vendors to manage Electronic Health Records (EHR) and Workforce Management (Time and Attendance, Scheduling). Some providers use three[...]
2:00 pm Webinar: Attract More Candidates...
Webinar: Attract More Candidates...
Mar 25 @ 2:00 pm – 3:00 pm
Webinar: Attract More Candidates and Streamline Hiring
With unemployment levels still high, agencies have an opportunity to hire stronger candidates than ever and fill all open positions. Join us for a webinar on Thursday, March 25th at 2pm ET to learn how to attract stronger[...]
2:00 pm Webinar: Improve Communication w...
Webinar: Improve Communication w...
Apr 1 @ 2:00 pm – 3:00 pm
Webinar: Improve Communication with Employees and Managers
Covid-19 has shown how important it is that an agency has a good communication system in place for day-to-day operations and emergencies. Most agencies have employees who work remotely in Group Homes, or with individuals[...]