Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Jan
27
Thu
2:00 pm Webinar: Capture Attendance, Doc...
Webinar: Capture Attendance, Doc...
Jan 27 @ 2:00 pm – 3:00 pm
Webinar: Capture Attendance, Documentation, Billing and Payroll in One Step
Having to use multiple software applications to track attendance, payroll, billing, and more is not only time consuming, but can get extremely costly. Join us for a webinar on Thursday, January 27th at 2pm ET to learn[...]
Feb
3
Thu
2:00 pm Webinar: mySafetyManager for Age...
Webinar: mySafetyManager for Age...
Feb 3 @ 2:00 pm – 3:00 pm
Webinar: mySafetyManager for Agency Programs
Accidents happen, and can’t always be avoided, but mySafetyManager provides visibility into maintenance repair requests and recurring events to help keep your agency on top of safety. mySafetyManager is available for providers looking for an affordable and[...]
Feb
10
Thu
2:00 pm Webinar: Managing HCBS and EVV M...
Webinar: Managing HCBS and EVV M...
Feb 10 @ 2:00 pm – 3:00 pm
Webinar: Managing HCBS and EVV Mandated Programs
Providers managing HCBS programs face many billing, documentation, and payroll challenges, as well as EVV compliance issues. Agency Workforce Management is available to help providers combat these challenges! Join us for a webinar on Thursday, February 10th[...]
Feb
24
Thu
2:00 pm Webinar: How Group Service Docum...
Webinar: How Group Service Docum...
Feb 24 @ 2:00 pm – 3:00 pm
Webinar: How Group Service Documentation Helps Capture Documentation
The day-to-day job of managing community and facility based services has become more complex in recent years as providers are encouraged, incentivized or mandated to transition to community based services. COVID-19, of course, made everything even[...]
Mar
10
Thu
2:00 pm Webinar: Scheduling for Group Ho...
Webinar: Scheduling for Group Ho...
Mar 10 @ 2:00 pm – 3:00 pm
Webinar: Scheduling for Group Homes and HCBS
Effective scheduling has always been important in Group Home programs. Now EVV has made scheduling more relevant in some HCBS programs. Join us for a webinar on Thursday, March 10th at 2:00pm ET to learn how to[...]
Mar
17
Thu
2:00 pm Webinar: Hiring is Difficult: Tr...
Webinar: Hiring is Difficult: Tr...
Mar 17 @ 2:00 pm – 3:00 pm
Webinar: Hiring is Difficult: Try These Best Practices
Agencies have an opportunity to hire stronger candidates than ever and fill all open positions. There are smarter, more effective ways to attract applicants to win the hiring competition. Get a state-of-the-art hiring system to make[...]
Mar
24
Thu
2:00 pm Webinar: Time and Attendance for...
Webinar: Time and Attendance for...
Mar 24 @ 2:00 pm – 3:00 pm
Webinar: Time and Attendance for Agencies
Not all time and attendance systems are equal. Delight your employees and help them work better with these powerful new features that excel in affordability and functionality! Join us for a free training on Thursday, March 24th[...]