Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Mar
28
Thu
2:00 pm Webinar: The Latest Agency Workf...
Webinar: The Latest Agency Workf...
Mar 28 @ 2:00 pm – 3:00 pm
Webinar: The Latest Agency Workforce Management Updates
In late 2018 into the beginning of 2019, MITC made significant upgrades to Agency Workforce Management for providers managing HCBS, day, and group home programs. These upgrades help agencies optimize scheduling, maximize billing, ensure clients[...]
Apr
3
Wed
all-day 2019 Annual New York Alliance Co... @ New York, NY
2019 Annual New York Alliance Co... @ New York, NY
Apr 3 – Apr 4 all-day
2019 Annual New York Alliance Conference @ New York, NY
Visit MITC’s booth at the 2019 Annual New York Alliance Conference on April 3-4 in Bolton Landing, NY. Learn how other providers in New York are using Agency Workforce Management to reduce costs, ensure compliance,[...]
all-day 2019 Spring OPRA Conference @ Columbus, OH
2019 Spring OPRA Conference @ Columbus, OH
Apr 3 – Apr 4 all-day
2019 Spring OPRA Conference @ Columbus, OH
Visit MITC’s booth at the 2019 Spring OPRA Conference on April 3-4 in Columbus, OH. Learn how other providers in Ohio are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness. MITC[...]
Apr
4
Thu
2:00 pm Webinar: Tracking Services and B...
Webinar: Tracking Services and B...
Apr 4 @ 2:00 pm – 3:00 pm
Webinar: Tracking Services and Billing in Day Programs with myClients
Agencies that manage day and vocational programs need to track client attendance, bill for services, track staff attendance for payroll, and, for vocational programs, pay clients for work performed. Join us for a webinar on Thursday,[...]
Apr
9
Tue
all-day 2019 VAHC EVV Vendor Fair @ Glen Allen, VA
2019 VAHC EVV Vendor Fair @ Glen Allen, VA
Apr 9 all-day
2019 VAHC EVV Vendor Fair @ Glen Allen, VA
Visit MITC’s booth at the 2019 VAHC EVV Vendor Fair on April 9 in Glen Allen, VA. Learn how other providers in Virginia are using Agency Workforce Management to reduce costs, ensure compliance, and increase[...]
Apr
11
Thu
2:00 pm Webinar: Effective Scheduling fo...
Webinar: Effective Scheduling fo...
Apr 11 @ 2:00 pm – 3:00 pm
Webinar: Effective Scheduling for Agencies with Group Home and HCBS Programs
Check out the best scheduling solution for ID/D and behavioral health providers managing group homes and HCBS programs. Over the last few years, MITC has worked closely with providers of all sizes and invested heavily[...]
Apr
17
Wed
all-day 2019 Annual IACP Conference @ Ames, IA
2019 Annual IACP Conference @ Ames, IA
Apr 17 – Apr 18 all-day
2019 Annual IACP Conference @ Ames, IA
Visit MITC’s booth at the 2019 Annual IACP Conference on April 17-18 in Ames, IA. Learn how other providers in Iowa are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.[...]
Apr
18
Thu
2:00 pm Webinar: Applicant Tracking and ...
Webinar: Applicant Tracking and ...
Apr 18 @ 2:00 pm – 3:00 pm
Webinar: Applicant Tracking and Hiring for Agencies
The labor shortage is resulting in rising turnover, hiring costs, and overtime in agencies around the country. Effective applicant tracking and onboarding are more important than ever. Many providers only advertise open positions by word of mouth;[...]
Apr
24
Wed
all-day 2019 MAHC Annual Conference @ Osage Beach, MO
2019 MAHC Annual Conference @ Osage Beach, MO
Apr 24 – Apr 26 all-day
2019 MAHC Annual Conference @ Osage Beach, MO
Visit MITC’s booth at the 2019 MAHC Annual Conference on April 24-26 in Osage Beach, MO. Learn how other providers in Missouri are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
Apr
25
Thu
2:00 pm Webinar: How Agencies Can Minimi...
Webinar: How Agencies Can Minimi...
Apr 25 @ 2:00 pm – 3:00 pm
Webinar: How Agencies Can Minimize Overtime in 2019
For agencies with employees who work fluctuating schedules, tracking average hours worked requires good data. This need to keep all hourly paid employees on or below 40 hours makes effective scheduling more important than ever[...]