Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Dec
7
Wed
all-day 2022 CT Non-Profit Alliance Fall... @ Hartford, CT
2022 CT Non-Profit Alliance Fall... @ Hartford, CT
Dec 7 all-day
2022 CT Non-Profit Alliance Fall Conference @ Hartford, CT
Visit MITC’s booth at the 2022 CT Non-Profit Alliance Fall Conference on December 7, 2022 in Hartford, CT. Learn how other providers in Connecticut are using Agency Workforce Management and Electronic Health Records to manage[...]
all-day 2022 MACS Fall Conference @ Columbia, MD
2022 MACS Fall Conference @ Columbia, MD
Dec 7 – Dec 9 all-day
2022 MACS Fall Conference @ Columbia, MD
Visit MITC’s booth at the 2022 MACS Fall Conference on December 7-9, 2022 in Columbia, MD. Learn how other providers in Maryland are using Agency Workforce Management and Electronic Health Records to manage costs, ensure[...]
all-day ADDP 2022 Winter Symposium @ Natick, MA
ADDP 2022 Winter Symposium @ Natick, MA
Dec 7 all-day
ADDP 2022 Winter Symposium @ Natick, MA
Visit MITC’s booth at the ADDP 2022 Winter Symposium on December 7, 2022 in Natick, MA. Learn how other providers in Massachusetts are using Agency Workforce Management and Electronic Health Records to manage costs, ensure[...]
Dec
8
Thu
2:00 pm Webinar: HR Solutions for Providers
Webinar: HR Solutions for Providers
Dec 8 @ 2:00 pm – 3:00 pm
Webinar: HR Solutions for Providers
Providers need general and specialized HR Solutions to manage a relatively low paid hourly workforce that works remotely in the community, and has training and licensing credentials to maintain. Often, general purpose HR software does[...]
Dec
14
Wed
2:00 pm Webinar: EVV for Arizona
Webinar: EVV for Arizona
Dec 14 @ 2:00 pm – 3:00 pm
Webinar: EVV for Arizona
Arizona requires all EVV visits to be scheduled beforehand. This is a requirement unique to Arizona and will present providers with a number of challenges, especially if their EVV solution does not have a highly[...]
Dec
15
Thu
2:00 pm Webinar: New EHR Solutions
Webinar: New EHR Solutions
Dec 15 @ 2:00 pm – 3:00 pm
Webinar: New EHR Solutions
Looking for a modern, more affordable Electronic Health Records system? Client Profiles could be the solution you are looking for! The latest technology is used to provide unrivaled flexibility to share information but restrict access[...]
Dec
22
Thu
2:00 pm Webinar: Buddy Punching: How Two...
Webinar: Buddy Punching: How Two...
Dec 22 @ 2:00 pm – 3:00 pm
Webinar: Buddy Punching: How Two Factor Authentication Can Help
When employees share passwords and buddy punch for each other, not only are agencies losing payroll, they no longer know who is working at a certain location or whether the right number of employees are clocked-in. 1 employee[...]
Dec
29
Thu
2:00 pm Webinar: Best Hiring and Recruit...
Webinar: Best Hiring and Recruit...
Dec 29 @ 2:00 pm – 3:00 pm
Webinar: Best Hiring and Recruiting Practices for 2023
Agencies have been struggling with a labor shortage. The market for new hires has become more competitive, and many providers have not updated their benefit practices in response. Get the best hiring system for agencies to increase your hiring[...]
Jan
5
Thu
2:00 pm Webinar: 4 Ways to Use myMileage...
Webinar: 4 Ways to Use myMileage...
Jan 5 @ 2:00 pm – 3:00 pm
Webinar: 4 Ways to Use myMileage for Clients and Staff
myMileage and Expenses is very versatile. Providers are finding new uses all the time for their various programs, including: In HCBS programs, to capture staff mileage and expenses. In Day programs, to capture client transportation[...]
Jan
12
Thu
2:00 pm Webinar: Make Scheduling Easier!...
Webinar: Make Scheduling Easier!...
Jan 12 @ 2:00 pm – 3:00 pm
Webinar: Make Scheduling Easier! Let Employees Request Extra Work
Make your scheduling easier by letting employees request extra work. Organize schedules by group home or client Publish schedules across your agency Notify employees about open shifts or visits Join us for a webinar on Thursday,[...]