Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

Featured eBook

Sign Up for Our Newsletter

Upcoming Events

Upcoming Events

Dec
13
Thu
2:00 pm Webinar: Group Home and HCBS Sch...
Webinar: Group Home and HCBS Sch...
Dec 13 @ 2:00 pm – 3:00 pm
Webinar: Group Home and HCBS Scheduling Forum
The labor shortage has made scheduling even more time consuming and difficult, especially for providers with group homes and HCBS programs. That’s why MITC is offering this exclusive forum and demonstration allowing providers to see[...]
Dec
20
Thu
2:00 pm Webinar: Using myCheckIn for Gro...
Webinar: Using myCheckIn for Gro...
Dec 20 @ 2:00 pm – 3:00 pm
Webinar: Using myCheckIn for Group Home Overnight-Awake Staff
Employees who stay awake all night to care for clients are invaluable to an agency that manages group homes and HCBS programs. However, this difficult job carries high risk for intentional or unintentional negligence. Amidst federal[...]
Jan
3
Thu
2:00 pm Webinar: What Providers Invested...
Webinar: What Providers Invested...
Jan 3 @ 2:00 pm – 3:00 pm
Webinar: What Providers Invested In Last Year
Join John Graham, MITC, CEO and Software Architect on Thursday, January 3rd at 2:00 pm EST to review what changed in 2018, including: How did providers respond to the labor shortage? What actually happened about EVV? What[...]
Jan
10
Thu
2:00 pm Webinar: EVV and Self-Direction ...
Webinar: EVV and Self-Direction ...
Jan 10 @ 2:00 pm – 3:00 pm
Webinar: EVV and Self-Direction in 2019
Join Rob Szostek, Senior Software Consultant at MITC on Thursday, January 10th at 2:00 pm EST to review the latest news on EVV and how EVV provides new opportunities for providers engaged in self-directed programs. Rob has[...]
Jan
17
Thu
2:00 pm Webinar: New Services for Provid...
Webinar: New Services for Provid...
Jan 17 @ 2:00 pm – 3:00 pm
Webinar: New Services for Providers in 2019
Providers using Agency Workforce Management or any of the mySeries products will be entitled to a range of new free and optional services from MITC in 2019. Join John Graham, CEO and Software Architect on Thursday, January[...]
Jan
24
Thu
2:00 pm Webinar: Major New Scheduling Re...
Webinar: Major New Scheduling Re...
Jan 24 @ 2:00 pm – 3:00 pm
Webinar: Major New Scheduling Release for Group Home and HCBS Providers
The labor shortage has made scheduling a number one priority, especially for providers with group homes and HCBS programs. Join Theron Kithcart, Senior Agency Software Consultant at MITC on Thursday, January 24th at 2:00 pm EST to learn[...]
Jan
31
Thu
10:00 am Regional Agency Workshop @ Ellicott City, MD
Regional Agency Workshop @ Ellicott City, MD
Jan 31 @ 10:00 am – 3:00 pm
Regional Agency Workshop @ Ellicott City, MD
Join MITC on Thursday, January 31st in Ellicott City, Maryland for a Regional Agency Workshop! Agency Workforce Management Learning Events are great opportunities network with other providers and pick up tips from other agencies. Learn[...]
2:00 pm Webinar: HIPAA-Secure Communicat...
Webinar: HIPAA-Secure Communicat...
Jan 31 @ 2:00 pm – 3:00 pm
Webinar: HIPAA-Secure Communications for Providers
Every agency needs a strong communication platform for its employees. Without it, the organization will see its retention and employee engagement rates drop. The problem is that few agencies want to take on the cost and[...]
Feb
7
Thu
2:00 pm Webinar: Scheduling for Agencies...
Webinar: Scheduling for Agencies...
Feb 7 @ 2:00 pm – 3:00 pm
Webinar: Scheduling for Agencies Managing HCBS Programs
Ineffective employee scheduling directly impacts labor costs, productivity, and an agency’s ability to operate within budget. Effective scheduling is more important than ever, as unfunded mandates, labor shortages, managed care, fee-for-service, and more have continued[...]
Feb
13
Wed
10:00 am Regional Agency Workshop @ Pittsburgh, PA
Regional Agency Workshop @ Pittsburgh, PA
Feb 13 @ 10:00 am – 3:00 pm
Regional Agency Workshop @ Pittsburgh, PA
Join MITC on Wednesday, February 13th in Pittsburgh, Pennsylvania for a Regional Agency Workshop! Agency Workforce Management Learning Events are great opportunities network with other providers and pick up tips from other agencies. Learn from[...]