Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

2018 OPRA Spring Conference
Apr 5 – Apr 6 all-day

Learn More About Agency Workforce Management!
Meet with an MITC representative at the OPRA 2018 Spring Conference in Lewis Center, OH on April 5-6 and learn how Agency Workforce Management can help contain payroll costs, boost productivity, and ensure compliance with state and DOL regulations.

Scheduling Solutions for I/DD and Behavioral Health Providers Webinar
Apr 5 @ 2:00 pm – 3:00 pm
Scheduling Solutions for I/DD and Behavioral Health Providers Webinar

Ineffective employee scheduling directly impacts labor costs, productivity, and an agency’s ability to operate within budget. Effective scheduling is more important than ever, as unfunded mandates, labor shortages, managed care, fee-for-service, and more have continued to make life difficult for I/DD and behavioral health providers.

Join us for a webinar on Thursday, April 5th at 2:00 pm EDT as we explore new ways to create and save schedules, all new visual tools for at-a-glance schedule maintenance, new tools for quickly filling open positions, and more.

Register Here

2018 New York Alliance Annual Conference
Apr 11 – Apr 12 all-day

Visit MITC at the 2018 New York Alliance Annual Conference in Bolton Landing, NY on April 11-12, 2018.

ADDP 2018 Annual Conference
Apr 12 all-day

Meet with MITC at the ADDP 2018 Annual Conference in Worcester, MA on April 12, 2018.
The LEAD! Conference on April 12, 2018 at the DCU Center in Worcester will provide space for professionals and advocates in the intellectual and developmental disabilities (I/DD) community to hear the latest ideas, trends, practices, and policies impacting services; engage in discussions to generate new solutions; and network.

Manage the Labor Shortage With myApplicants Webinar
Apr 12 @ 2:00 pm – 3:00 pm
Manage the Labor Shortage With myApplicants Webinar

The labor shortage is resulting in rising turnover, hiring costs, and overtime in agencies around the country. Effective applicant tracking and onboarding are more important than ever. Many providers only advertise open positions by word of mouth; some do not even have an option for prospective workers to apply on their website.

Join us for a webinar on Thursday, April 12th at 2:00 pm EDT to learn how myApplicants can help your agency reach more prospective applicants, eliminate unqualified applicants, organize your hiring procedures, and fill all your open positions with well-qualified employees.

Register Here

2018 ANCOR Conference
Apr 15 – Apr 17 all-day

Meet MITC at the 2018 ANCOR Conference in New Orleans, LA on April 15-17.

2018 Pennsylvania Agency Workforce Management Seminar – Reading
Apr 19 @ 10:00 am – 4:00 pm
2018 Pennsylvania Agency Workforce Management Seminar – Reading

Join us for an Agency Workforce Management Seminar on April 19, 2018 in Reading, PA!
Join MITC and Inperium Management Services, Inc. in Reading, PA on April 19, 2018 for a special seminar. This day-long event explores how agency executives can meet tomorrow’s challenges by improving the agency workforce management process. Learn how providers are positioning themselves for success in 2018.
Everyday providers are asked to do more with less. Executives face a plethora of new challenges: a labor shortage, rising payroll costs, employee turnover, compliance with unfunded mandates such as EVV, restricted state funding, new HR requirements, fee-for-service, managed care, and more. Learn how providers are using Agency Workforce Management to address these challenges.
Join MITC and other providers to:

Evaluate current strategies
Learn how implementing workforce management best practices helped other local agencies
Discuss the future of workforce management for agencies
Listen to the success stories of local agencies

The cost of the conference is $94 per person. Includes a comprehensive workbook and lunch.
Contact McKenzie O’Connor at 301-228-2105 ext. 853 or email to register. Act soon, as space is limited.

Training Enrollment, Compliance, and Reporting with Agency Workforce Management Webinar
Apr 19 @ 2:00 pm – 3:00 pm
Training Enrollment, Compliance, and Reporting with Agency Workforce Management Webinar

An important part of any agency’s mission in to ensure that individuals supported are always healthy and safe. Responsibilities vary with program, but the need for proper training and certification is a constant.

With Agency Workforce Management’s myTraining, managers and employees participate in training enrollment, while managers, administrators and executives have access to robust reporting, dashboards and notifications, giving your agency every tool you need to stay on top of compliance.

Join us for a webinar on Thursday, April 19th at 2:00 pm EDT and learn how myTraining can help your agency fulfill its mission by ensuring training compliance and audit-readiness!

Register Here

2018 Spring NC TIDE Conference
Apr 22 – Apr 24 all-day

Visit MITC at the 2018 Spring North Carolina TIDE Conference in Wilmington, NC on April 22-24th.

NatCon18 Conference
Apr 23 – Apr 25 all-day

Attend Health Care’s Behavioral Health Conference

Be among 5,000 like-minded leaders, as you explore health care’s greatest innovations in practice improvement, financing, integrated health care, technology, policy and advocacy, and professional development.

Be at NatCon18 and learn what the future looks like and how to thrive in the new world of health care. Be armed with the information and be handed the tools to improve both your practice and your bottom line.
Be present among the thousands of your community who come to Washington DC to meet representatives on Capitol Hill.
This is your chance to Be there. Be active. Be informed. Be supported. Be counted. Be proud.
Most of all, BE HEARD!