Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Sep
23
Thu
2:00 pm Webinar: Delivering Person Cente...
Webinar: Delivering Person Cente...
Sep 23 @ 2:00 pm – 3:00 pm
Webinar: Delivering Person Centered Supports
Person-centered support means supporting individuals to help them live life in the way they want to. It means including individuals in everything, helping individuals live an independent life and making sure their human rights are[...]
Sep
28
Tue
all-day RCPA 2021 Fall Conference @ Hershey, PA
RCPA 2021 Fall Conference @ Hershey, PA
Sep 28 – Oct 1 all-day
RCPA 2021 Fall Conference @ Hershey, PA
Visit MITC’s booth at the RCPA 2021 Fall Conference on September 28 – October 1 in Hershey, PA. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance,[...]
Sep
30
Thu
2:00 pm Webinar: Schedule No Show Alerts
Webinar: Schedule No Show Alerts
Sep 30 @ 2:00 pm – 3:00 pm
Webinar: Schedule No Show Alerts
Every agency wants to deliver effective supports and services. No show alerts can help protect especially vulnerable individuals who need care, reduce absenteeism and mitigate risk. Join us for a free webinar on Thursday, September 30th[...]
Oct
5
Tue
all-day INARF 2021 Fall Conference @ Noblesville, IN
INARF 2021 Fall Conference @ Noblesville, IN
Oct 5 – Oct 7 all-day
INARF 2021 Fall Conference @ Noblesville, IN
Visit MITC’s booth at the INARF 2021 Fall Conference on October 5-7 in Noblesville, IN. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
Oct
13
Wed
all-day INTERHAB 2021 Fall Conference @ Wichita, KS
INTERHAB 2021 Fall Conference @ Wichita, KS
Oct 13 – Oct 15 all-day
INTERHAB 2021 Fall Conference @ Wichita, KS
Visit MITC’s booth at the INTERHAB 2021 Fall Conference on October 13-15 in Wichita KS. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
all-day VNPP 2021 Fall Conference @ Richmond, VA
VNPP 2021 Fall Conference @ Richmond, VA
Oct 13 – Oct 14 all-day
VNPP 2021 Fall Conference @ Richmond, VA
Visit MITC’s booth at the VNPP 2021 Fall Conference on October 13-14 in Richmond, VA. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
Oct
14
Thu
2:00 pm Webinar: EVV Best Practices
Webinar: EVV Best Practices
Oct 14 @ 2:00 pm – 3:00 pm
Webinar: EVV Best Practices
EVV isn’t easy and can result in negative payroll, billing, and administrative consequences. Avoid these EVV pitfalls – check out EVV best practices to make sure your agency gets a win with EVV! Join us for[...]
2:00 pm Webinar: Hiring is Hard Right No...
Webinar: Hiring is Hard Right No...
Oct 14 @ 2:00 pm – 3:00 pm
Webinar: Hiring is Hard Right Now! Check Out These Best Practices
2021 has proven to be a challenge for all organizations in the hiring process, but agencies have an opportunity to hire stronger candidates than ever and fill all open positions. MITC has tons of experience[...]
Oct
19
Tue
all-day 2021 ORA Annual Fall Conference @ Eugene, OR
2021 ORA Annual Fall Conference @ Eugene, OR
Oct 19 – Oct 20 all-day
2021 ORA Annual Fall Conference @ Eugene, OR
Visit MITC’s booth at the 2021 ORA Annual Fall Conference on October 19-20 in Eugene, OR. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase[...]
all-day PAR Conference Fall 2021 @ Harrisburg, PA
PAR Conference Fall 2021 @ Harrisburg, PA
Oct 19 – Oct 20 all-day
PAR Conference Fall 2021 @ Harrisburg, PA
Visit MITC’s booth at the 2021 PAR Fall Conference on October 19-20 in Harrisburg, PA. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]