Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

May
13
Thu
2:00 pm Webinar: Scheduling for Group Ho...
Webinar: Scheduling for Group Ho...
May 13 @ 2:00 pm – 3:00 pm
Webinar: Scheduling for Group Homes, HCBS and EVV
Effective scheduling has always been important in Group Home programs. Now EVV has made scheduling more relevant in some HCBS programs. Join us for a webinar on Thursday, May 13th at 2:00pm ET to learn how to[...]
May
20
Thu
2:00 pm Webinar: How Providers Monitor O...
Webinar: How Providers Monitor O...
May 20 @ 2:00 pm – 3:00 pm
Webinar: How Providers Monitor Overnight Awake Shifts
Agency Workforce Management’s myCheckIn is used by providers managing group homes and HCBS programs to help ensure employees are awake and have not left the location during an overnight shift. Join us for a webinar[...]
May
24
Mon
11:00 am Webinar: Telephone Timekeeping V...
Webinar: Telephone Timekeeping V...
May 24 @ 11:00 am – 11:30 am
Webinar: Telephone Timekeeping Voice Messaging
Help your employees using telephone timekeeping work more effectively. Telephone Timekeeping includes an option to automatically play a job/client specific message when the employee clocks-in by telephone Join us for a free 30 minute training on Monday,[...]
May
27
Thu
2:00 pm Webinar: Use Training as Part of...
Webinar: Use Training as Part of...
May 27 @ 2:00 pm – 3:00 pm
Webinar: Use Training as Part of Your Onboarding and Retention Strategy
With retention and turnover at the forefront of every HR department priorities, managing training effectively is vital to reducing turnover and productivity costs. Join us for a webinar on Thursday, May 27th at 2:00pm ET to learn[...]
Jun
3
Thu
2:00 pm Webinar: Use Training as Part of...
Webinar: Use Training as Part of...
Jun 3 @ 2:00 pm – 3:00 pm
Webinar: Use Training as Part of Your Onboarding and Retention Strategy
Client Profiles offers providers a simpler and less costly EHR than alternatives currently available, which are sometimes overly complex and expensive for some providers. Join us for a webinar on Thursday, June 3rd at 2:00pm ET to learn[...]