Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Jan
23
Thu
2:00 pm Webinar: Capturing the “Big 3” w...
Webinar: Capturing the “Big 3” w...
Jan 23 @ 2:00 pm – 3:00 pm
Webinar: Capturing the "Big 3" with One Application!
Many agencies are currently using 2-3 different systems to capture billing, payroll, and documentation. With Agency Workforce Management, providers can use one system to capture the “Big 3” (and be EVV & HIPAA compliant). Managing your different programs doesn’t[...]
Jan
30
Thu
2:00 pm Webinar: Time to Get Your ACT To...
Webinar: Time to Get Your ACT To...
Jan 30 @ 2:00 pm – 3:00 pm
Webinar: Time to Get Your ACT Together!
For years, EVV has seemed like a far off issue that would need to be dealt with at some point. Well, that time is now! 2020 has snuck up on providers, and it is time[...]
Feb
6
Thu
2:00 pm Webinar: Centralized Scheduling ...
Webinar: Centralized Scheduling ...
Feb 6 @ 2:00 pm – 3:00 pm
Webinar: Centralized Scheduling – Is it a Good Fit for Your Agency?
New Year, New Schedules! While many agencies rely on managers to maintain schedules, more providers are making the switch to Centralized Scheduling. By having a single person or a small team manage schedules across programs[...]
Feb
13
Thu
2:00 pm Webinar: Boost Your Applicant Po...
Webinar: Boost Your Applicant Po...
Feb 13 @ 2:00 pm – 3:00 pm
Webinar: Boost Your Applicant Pool with Facebook and myApplicants
Getting your jobs out in front of qualified applicants is crucial, now more than ever. A new myApplicants integration provides easy access to Facebook’s massive talent pool. myApplicants will automatically push your jobs out to[...]
Feb
20
Thu
2:00 pm Webinar: Using myCheckIn for Ove...
Webinar: Using myCheckIn for Ove...
Feb 20 @ 2:00 pm – 3:00 pm
Webinar: Using myCheckIn for Overnight Awake Staff
Agency Workforce Management’s myCheckIn is used by providers managing group homes and HCBS programs to help ensure staff are awake and have not left the location during an overnight shift. Verify check-in using Telephone, Web[...]
Feb
27
Thu
2:00 pm Webinar: Using myTraining to Tra...
Webinar: Using myTraining to Tra...
Feb 27 @ 2:00 pm – 3:00 pm
Webinar: Using myTraining to Track Required Trainings
Many agencies are faced with strict training and licensing requirements. Employees who do not renew or complete required trainings and licensing can be an audit risk to the organization. This is why myTraining was created –[...]
Mar
5
Thu
2:00 pm Webinar: Managing Group Home Pro...
Webinar: Managing Group Home Pro...
Mar 5 @ 2:00 pm – 3:00 pm
Webinar: Managing Group Home Programs
Agencies managing group home programs face unique challenges not found in other programs. From checking on overnight-awake staff, to ensuring compliance and safety in all operations – there is a lot to keep track of![...]
Mar
12
Thu
2:00 pm Webinar: Managing HCBS Programs
Webinar: Managing HCBS Programs
Mar 12 @ 2:00 pm – 3:00 pm
Webinar: Managing HCBS Programs
Providers managing HCBS programs face many billing, documentation, and payroll challenges, as well as new EVV compliance issues. Agency Workforce Management has been updated to help providers combat these challenges! Join us for a webinar[...]
Mar
18
Wed
all-day INARF Conference @ Noblesville, IN
INARF Conference @ Noblesville, IN
Mar 18 – Mar 19 all-day
INARF Conference @ Noblesville, IN
Visit MITC’s booth at the INARF 20/20 ANNUAL CONFERENCE on March 18-19 in Noblesville, IN. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
Mar
19
Thu
2:00 pm Webinar: Managing Day and Vocati...
Webinar: Managing Day and Vocati...
Mar 19 @ 2:00 pm – 3:00 pm
Webinar: Managing Day and Vocational Programs
Agencies that manage day and vocational programs need to track client attendance, bill for services, track staff attendance for payroll, and, for vocational programs, pay clients for work performed. Join us for a webinar on Thursday,[...]