Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Feb
27
Thu
2:00 pm Webinar: Using myTraining to Tra...
Webinar: Using myTraining to Tra...
Feb 27 @ 2:00 pm – 3:00 pm
Webinar: Using myTraining to Track Required Trainings
Many agencies are faced with strict training and licensing requirements. Employees who do not renew or complete required trainings and licensing can be an audit risk to the organization. This is why myTraining was created –[...]
Mar
5
Thu
2:00 pm Webinar: Managing Group Home Pro...
Webinar: Managing Group Home Pro...
Mar 5 @ 2:00 pm – 3:00 pm
Webinar: Managing Group Home Programs
Agencies managing group home programs face unique challenges not found in other programs. From checking on overnight-awake staff, to ensuring compliance and safety in all operations – there is a lot to keep track of![...]
Mar
12
Thu
2:00 pm Webinar: Managing HCBS Programs
Webinar: Managing HCBS Programs
Mar 12 @ 2:00 pm – 3:00 pm
Webinar: Managing HCBS Programs
Providers managing HCBS programs face many billing, documentation, and payroll challenges, as well as new EVV compliance issues. Agency Workforce Management has been updated to help providers combat these challenges! Join us for a webinar[...]
Mar
18
Wed
all-day INARF Conference @ Noblesville, IN
INARF Conference @ Noblesville, IN
Mar 18 – Mar 19 all-day
INARF Conference @ Noblesville, IN
Visit MITC’s booth at the INARF 20/20 ANNUAL CONFERENCE on March 18-19 in Noblesville, IN. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
Mar
19
Thu
2:00 pm Webinar: Managing Day and Vocati...
Webinar: Managing Day and Vocati...
Mar 19 @ 2:00 pm – 3:00 pm
Webinar: Managing Day and Vocational Programs
Agencies that manage day and vocational programs need to track client attendance, bill for services, track staff attendance for payroll, and, for vocational programs, pay clients for work performed. Join us for a webinar on Thursday,[...]
Mar
26
Thu
2:00 pm Webinar: Managing Self-Directed ...
Webinar: Managing Self-Directed ...
Mar 26 @ 2:00 pm – 3:00 pm
Webinar: Managing Self-Directed Services
Self-direction is one of the fastest expanding programs. A growing number of individuals who live and receive services in the community are choosing to self-direct their services. However, agencies managing self-directed services face unique challenges when verifying[...]
Apr
2
Thu
2:00 pm Webinar: How My Agency Survived EVV
Webinar: How My Agency Survived EVV
Apr 2 @ 2:00 pm – 3:00 pm
Webinar: How My Agency Survived EVV
Join a podcast & webinar with Greg Scott, Executive Director of People Centered Support Services in Louisiana and Theron Kithcart, Senior Agency Software Consultant, with MITC. Greg is a hands-on Executive Director who understands the[...]
Apr
6
Mon
all-day SourceAmerica National Training ... @ Washington, DC
SourceAmerica National Training ... @ Washington, DC
Apr 6 – Apr 8 all-day
SourceAmerica National Training and Achievement Conference @ Washington, DC
Visit MITC’s booth at the SourceAmerica National Training and Achievement Conference on April 6-8 in Washington, DC. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and[...]
Apr
8
Wed
all-day CLSN 2020 Conference @ San Diego, CA
CLSN 2020 Conference @ San Diego, CA
Apr 8 – Apr 10 all-day
CLSN 2020 Conference @ San Diego, CA
Visit MITC’s booth at the CLSN 2020 Conference on April 8-10 in San Diego, CA. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
Apr
9
Thu
2:00 pm Webinar: Using No Show Alerts in...
Webinar: Using No Show Alerts in...
Apr 9 @ 2:00 pm – 3:00 pm
Webinar: Using No Show Alerts in Group Home and HCBS Programs
No show alerts automatically notify a manager or supervisor when an employee fails to clock-in as expected. No show alerts do not need to know which employee is expected to clock-in, only that a certain[...]