Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Feb
28
Thu
2:00 pm Webinar: HIPAA/EVV Compliance fo...
Webinar: HIPAA/EVV Compliance fo...
Feb 28 @ 2:00 pm – 3:00 pm
Webinar: HIPAA/EVV Compliance for Time & Attendance and Scheduling
Many providers using general purpose time & attendance systems like ADP, Kronos, UltiPro, and others may not be aware that the agency may be storing Protected Health Information (PHI) in a system that may not[...]
Mar
7
Thu
2:00 pm Webinar: The Complete Scheduling...
Webinar: The Complete Scheduling...
Mar 7 @ 2:00 pm – 3:00 pm
Webinar: The Complete Scheduling Solution for Group Home and HCBS Programs
Check out the best scheduling solution for ID/D and behavioral health providers managing group homes and HCBS programs. Over the last few years, MITC has worked closely with providers of all sizes and invested heavily[...]
Mar
12
Tue
10:00 am Regional Agency Workshop @ Scranton, PA
Regional Agency Workshop @ Scranton, PA
Mar 12 @ 10:00 am – 3:00 pm
Regional Agency Workshop @ Scranton, PA
Join MITC on Tuesday, March 12th in Scranton, Pennsylvania for a Regional Agency Workshop! Agency Workforce Management Learning Events are great opportunities network with other providers and pick up tips from other agencies. Learn from[...]
Mar
13
Wed
all-day INARF’s 2019 Annual Conference @ Noblesville, IN
INARF’s 2019 Annual Conference @ Noblesville, IN
Mar 13 – Mar 14 all-day
INARF's 2019 Annual Conference @ Noblesville, IN
Visit MITC’s booth at INARF’s 2019 Annual Conference on March 13-14 in Noblesville, IN. Learn how other providers in Indiana are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness. MITC[...]
Mar
14
Thu
10:00 am Regional Agency Workshop @ King of Prussia, PA
Regional Agency Workshop @ King of Prussia, PA
Mar 14 @ 10:00 am – 3:00 pm
Regional Agency Workshop @ King of Prussia, PA
Join MITC on Thursday, March 14th in King of Prussia, Pennsylvania for a Regional Agency Workshop! Agency Workforce Management Learning Events are great opportunities network with other providers and pick up tips from other agencies.[...]
2:00 pm Webinar: Key Metrics Agencies Sh...
Webinar: Key Metrics Agencies Sh...
Mar 14 @ 2:00 pm – 3:00 pm
Webinar: Key Metrics Agencies Should Monitor To Avoid Time & Attendance Fraud
Providers using a general purpose time and attendance system that doesn’t provide the proper controls risk losing thousands of dollars on timesheet fraud. Even for providers who do have a system in place, a lack of[...]
Mar
21
Thu
2:00 pm Webinar: Why Providers Use Biome...
Webinar: Why Providers Use Biome...
Mar 21 @ 2:00 pm – 3:00 pm
Webinar: Why Providers Use Biometric Fingerprint Readers
Did you know that “honor” or “after-the-fact” systems – timesheets, timecards and other paper forms or ineffective generic systems – only do part of the job? This can result in collection difficulties, inaccuracies, manual calculations,[...]
Mar
28
Thu
2:00 pm Webinar: The Latest Agency Workf...
Webinar: The Latest Agency Workf...
Mar 28 @ 2:00 pm – 3:00 pm
Webinar: The Latest Agency Workforce Management Updates
In late 2018 into the beginning of 2019, MITC made significant upgrades to Agency Workforce Management for providers managing HCBS, day, and group home programs. These upgrades help agencies optimize scheduling, maximize billing, ensure clients[...]
Apr
3
Wed
all-day 2019 Annual New York Alliance Co... @ New York, NY
2019 Annual New York Alliance Co... @ New York, NY
Apr 3 – Apr 4 all-day
2019 Annual New York Alliance Conference @ New York, NY
Visit MITC’s booth at the 2019 Annual New York Alliance Conference on April 3-4 in Bolton Landing, NY. Learn how other providers in New York are using Agency Workforce Management to reduce costs, ensure compliance,[...]
all-day 2019 Spring OPRA Conference @ Columbus, OH
2019 Spring OPRA Conference @ Columbus, OH
Apr 3 – Apr 4 all-day
2019 Spring OPRA Conference @ Columbus, OH
Visit MITC’s booth at the 2019 Spring OPRA Conference on April 3-4 in Columbus, OH. Learn how other providers in Ohio are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness. MITC[...]