Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Dec
9
Mon
all-day MACS CEO & Leadership Conference @ Cambridge, MD
MACS CEO & Leadership Conference @ Cambridge, MD
Dec 9 – Dec 11 all-day
MACS CEO & Leadership Conference @ Cambridge, MD
Visit MITC’s booth at the MACS CEO & Leadership Conference on December 9-11 in Cambridge, MD. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase[...]
Dec
12
Thu
2:00 pm Webinar: Ransomware: 6 Tips to P...
Webinar: Ransomware: 6 Tips to P...
Dec 12 @ 2:00 pm – 3:00 pm
Webinar: Ransomware: 6 Tips to Protect your Agency
As the ransomware attacks continue to grow, it is very important that good backup up procedures are followed. Ransomware is the fastest growing malware threat, targeting users of all types – from the home user[...]
Dec
19
Thu
2:00 pm Webinar: Using Technology to Man...
Webinar: Using Technology to Man...
Dec 19 @ 2:00 pm – 3:00 pm
Webinar: Using Technology to Manage the Holidays
With the holidays upon us, managers are starting to feel the pressure of making sure everything continues to run smoothly. The holidays tend to cause extra work with scheduling, communicating who will be covering shifts,[...]
Jan
2
Thu
2:00 pm Webinar: New Years Resolution: S...
Webinar: New Years Resolution: S...
Jan 2 @ 2:00 pm – 3:00 pm
Webinar: New Years Resolution: Sort Out Your Scheduling!
With the new year comes a fresh start; a chance to improve your agency’s processes. Scheduling is the best place to start! A good scheduling system can: Organize and motivate a workforce Improve retention Deliver real[...]
Jan
9
Thu
2:00 pm Webinar: Financial and Payroll S...
Webinar: Financial and Payroll S...
Jan 9 @ 2:00 pm – 3:00 pm
Webinar: Financial and Payroll Solutions for Agencies
Payroll year-end has finally passed! If you ask your finance team, they probably have a few things they would like to change in order to make the process easier this year. Agency Workforce Management offers[...]
Jan
16
Thu
2:00 pm Webinar: The Importance of a Com...
Webinar: The Importance of a Com...
Jan 16 @ 2:00 pm – 3:00 pm
Webinar: The Importance of a Compliance Plan
We’ve all heard the stories – or even been part of them. An agency owes thousands, or hundreds of thousands, of dollars to the state for improper billing or documentation. No executive team wants to[...]
Jan
30
Thu
2:00 pm Webinar: How To Use Technology t...
Webinar: How To Use Technology t...
Jan 30 @ 2:00 pm – 3:00 pm
Webinar: How To Use Technology to Win and Retain Bids
We know your customers often think all agencies are the same, draw from the same labor market, and provide similar training programs to their employees. So what makes you different? It’s how you can use[...]