Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Aug
22
Thu
2:00 pm Webinar: Bi-Weekly vs. Advanced ...
Webinar: Bi-Weekly vs. Advanced ...
Aug 22 @ 2:00 pm – 3:00 pm
Webinar: Bi-Weekly vs. Advanced Pay: What Works Best for Your Agency?
To better compete in the hiring war, at least two ANCOR members are starting to use time and attendance and payroll to make pay available to employees on a daily basis. Next day pay providers let[...]
Aug
29
Thu
2:00 pm Webinar: HIPAA Compliance Made E...
Webinar: HIPAA Compliance Made E...
Aug 29 @ 2:00 pm – 3:00 pm
Webinar: HIPAA Compliance Made Easy with myCommunications!
Each time an employee uses texting or free email services to communicate client information, the employees create a HIPAA violation because the communication is outside of a HIPAA-secure environment. myCommunications facilitates the exchange of information[...]
Sep
4
Wed
all-day 44th Annual IARF Educational Con... @ Normal, IL
44th Annual IARF Educational Con... @ Normal, IL
Sep 4 – Sep 6 all-day
44th Annual IARF Educational Conference & Expo @ Normal, IL
Visit MITC’s booth at the 44th Annual IARF Educational Conference & Expo on September 4-6 in Normal, IL. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance,[...]
Sep
5
Thu
2:00 pm Webinar: EVV Update – Life Under...
Webinar: EVV Update – Life Under...
Sep 5 @ 2:00 pm – 3:00 pm
Webinar: EVV Update – Life Under the New System
By January 1, 2020, providers of personal care and home health services need to be EVV compliant. Making sure your agency’s operations are completely EVV compliant may feel like a daunting task. However, Agency Workforce Management was[...]
Sep
11
Wed
all-day KAPP 2019 Conference @ Lousiville, KY
KAPP 2019 Conference @ Lousiville, KY
Sep 11 – Sep 13 all-day
KAPP 2019 Conference @ Lousiville, KY
Visit MITC’s booth at the KAPP 2019 Conference on September 11-13 in Louisville, KY. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.[...]
Sep
12
Thu
2:00 pm Webinar: Ransomeware: 6 Tips to ...
Webinar: Ransomeware: 6 Tips to ...
Sep 12 @ 2:00 pm – 3:00 pm
Webinar: Ransomeware: 6 Tips to Protect your Agency
As the ransomware attacks continue to grow, it is very important that good backup up procedures are followed. Ransomware is the fastest growing malware threat, targeting users of all types – from the home user[...]
Sep
24
Tue
all-day 2019 RCPA Conference: Impact @ Hershey, PA
2019 RCPA Conference: Impact @ Hershey, PA
Sep 24 – Sep 27 all-day
2019 RCPA Conference: Impact @ Hershey, PA
Visit MITC’s booth at the 2019 RCPA Conference: Impact on September 24-27 in Hershey, PA. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
Oct
8
Tue
all-day ORA’s NW Conference on Disabilit... @ Bend, OR
ORA’s NW Conference on Disabilit... @ Bend, OR
Oct 8 – Oct 10 all-day
ORA's NW Conference on Disability Services @ Bend, OR
Visit MITC’s booth at the ORA’s NW Conference on Disability Services on October 8-10 in Bend, OR. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and[...]
Oct
16
Wed
all-day 2019 INTERHAB Conference @ Wichita, KS
2019 INTERHAB Conference @ Wichita, KS
Oct 16 – Oct 18 all-day
2019 INTERHAB Conference @ Wichita, KS
Visit MITC’s booth at the 2019 INTERHAB Conference on October 16-18 in Wichita, KS. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.[...]
all-day 2019 VNPP Fall Conference @ Richmond, VA
2019 VNPP Fall Conference @ Richmond, VA
Oct 16 – Oct 27 all-day
2019 VNPP Fall Conference @ Richmond, VA
Visit MITC’s booth at the 2019 VNPP Fall Conference on October 16-17 in Richmond, VA. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]