Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Jul
7
Thu
2:00 pm Webinar: New Employee Job Satisf...
Webinar: New Employee Job Satisf...
Jul 7 @ 2:00 pm – 3:00 pm
Webinar: New Employee Job Satisfaction Survey System
Retention is a major priority for all providers. Employee Clock-in/out Surveys deliver a continuous pulse on your employee’s job satisfaction. The survey is integrated with Time and Attendance so reporting by supervisor, program, group home,[...]
Jul
14
Thu
2:00 pm Webinar: Watch the New DSP Video...
Webinar: Watch the New DSP Video...
Jul 14 @ 2:00 pm – 3:00 pm
Webinar: Watch the New DSP Video - Learn How Software Can Help Your Staff
Agency Workforce Management & EHR software supports DSPs and delivers greater across-the-board operational effectiveness. Join us for a webinar on Thursday, July 14th at 2:00pm ET to learn how the right software can help your staff. Register Here
Jul
21
Thu
2:00 pm Webinar: Struggling with EVV Rej...
Webinar: Struggling with EVV Rej...
Jul 21 @ 2:00 pm – 3:00 pm
Webinar: Struggling with EVV Rejections and Employee Compliance?
EVV can be straightforward or difficult; it all depends on workflow and software flexibility. Join us for a webinar on Thursday, July 21st at 2:00pm ET to learn how to minimize rejections, maximize employee compliance and create[...]
Jul
28
Thu
2:00 pm Webinar: Guidelines for More Eff...
Webinar: Guidelines for More Eff...
Jul 28 @ 2:00 pm – 3:00 pm
Webinar: Guidelines for More Effective Hiring
The current two main obstacles to more effective hiring and recruiting are outdated/ineffective job postings, and applicant follow up procedures that are outdated. No one wants to lose qualified applicants due to poor job postings, out of[...]
Aug
4
Thu
2:00 pm Webinar: How and Why Providers U...
Webinar: How and Why Providers U...
Aug 4 @ 2:00 pm – 3:00 pm
Webinar: How and Why Providers Use Biometrics for Time and Attendance
Biometrics are used by providers in order to stop buddy punching and timekeeping fraud, lower payroll costs, and keep employees from clocking-in when not on site. Join us for a webinar on Thursday, August 4th at[...]
Aug
11
Thu
2:00 pm Webinar: Minimize Overnight Awak...
Webinar: Minimize Overnight Awak...
Aug 11 @ 2:00 pm – 3:00 pm
Webinar: Minimize Overnight Awake Liabilities
Managing services with overnight shifts? myCheckIn is used by providers managing group homes and HCBS programs to help ensure employees are awake and/or have not left the location during an overnight shift. Join us for[...]
Aug
18
Thu
2:00 pm Webinar: How to Boost Documentat...
Webinar: How to Boost Documentat...
Aug 18 @ 2:00 pm – 3:00 pm
Webinar: How to Boost Documentation Capture Rates
Capturing accurate documentation in a timely manner is a task many providers struggle with, and there are multiple reasons why. Join us for a webinar on Thursday, August 18th at 2:00pm ET to learn why there are[...]
Aug
25
Thu
2:00 pm Webinar: How to Increase Your Po...
Webinar: How to Increase Your Po...
Aug 25 @ 2:00 pm – 3:00 pm
Webinar: How to Increase Your Pool of Qualified Applicants
The current two main obstacles to more effective hiring and recruiting are outdated/ineffective job postings, and applicant follow up procedures that are outdated. No one wants to lose qualified applicants due to poor job postings, out of[...]
Aug
30
Tue
all-day 2022 CO Summit Alliance Spring C... @ Breckenridge, CO
2022 CO Summit Alliance Spring C... @ Breckenridge, CO
Aug 30 – Sep 1 all-day
2022 CO Summit Alliance Spring Conference @ Breckenridge, CO
Visit MITC’s booth at the 2022 CO Summit Alliance Spring Conference on August 30 – September 1, 2022 in Breckenridge, CO. Learn how other providers in Colorado are using Agency Workforce Management and Electronic Health[...]