Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

May
31
Thu
Webinar: Best Practices for Managing Group Home Programs
May 31 @ 2:00 pm – 3:00 pm
Webinar: Best Practices for Managing Group Home Programs

Agencies managing group home programs face unique challenges not found in other programs, including higher turnover and overtime. Because of this, providers with group homes and day programs are increasingly turning to biometric fingerprint readers and effective scheduling solutions to combat rising payroll costs.

Join us for a webinar on Thursday, May 31st at 2:00 pm EDT to learn about agency best practices for managing group home programs, including solutions for time & attendance, scheduling, capturing billing & payroll, and more!

Register for the Webinar

CDPAANYS EVV Forum and Vendor Fair @ Albany, NY
May 31 @ 4:28 pm – 5:28 pm
CDPAANYS EVV Forum and Vendor Fair @ Albany, NY

Visit MITC at the CDPAANYS EVV/Consumer Direction Forum & Vendor Fair on May 31, 2018 at the Albany Capital Center in downtown Albany.

This all-day event is FREE for CDPAANYS members, and will feature an EVV Vendor Fair, demonstrations of EVV solutions developed specifically for Consumer Directed Personal Assistance (CDPA), a stakeholder panel discussion, and more.

Jun
6
Wed
2018 ARRM Annual Conference
Jun 6 – Jun 7 all-day

Visit with MITC representatives the 2018 ARRM Annual Conference in Prior Lake, MN on June 6-7, 2018.
ARRM’s Annual Conference provides the opportunity for over 1,000 people to come together to learn, network and make vendor connections through the trade show portion of the conference. There is a wide range of attendees to this conference from all across Minnesota. Direct Support Professional, front, middle and upper management, HR professionals as well as nursing staff and business owners will be in attendance.

The theme of this year’s conference is “When the Stakes Are High, Go All In!”. During uncertain times it can be a natural instinct to pull back, to wait and see how things are going to shake out. But the stakes are too high right now for community-based service providers to wait and see. In many ways, the future of services and supports for people with disabilities is on the line, and not only are providers a critical pillar of our system in Minnesota, over the past 40+ years the private community-based service industry has played a leading role in shaping the progress of how services are delivered, to continually provide greater options for people to live independently and achieve their goals. Now more than ever, we need to look at how each of us can go “all in” to continue to support and expand opportunity for the people we work with.

Jun
7
Thu
IAC 2018 Annual Conference
Jun 7 – Jun 8 all-day

Visit MITC at the IAC 2018 Annual Conference in New York, NY on June 7-8, 2018.

Webinar: Training Enrollment, Compliance, and Reporting with Agency Workforce Management
Jun 7 @ 2:00 pm – 3:00 pm
Webinar: Training Enrollment, Compliance, and Reporting with Agency Workforce Management

An important part of any agency’s mission in to ensure that individuals supported are always healthy and safe. Responsibilities vary with program, but the need for proper training and certification is a constant.

With Agency Workforce Management’s myTraining, managers and employees participate in training enrollment, while managers, administrators and executives have access to robust reporting, dashboards and notifications, giving your agency every tool you need to stay on top of compliance.

Join us for a webinar on Thursday, June 7th at 2:00 pm EDT and learn how myTraining can help your agency fulfill its mission by ensuring training compliance and audit-readiness!

Register for the Webinar

Jun
14
Thu
Webinar: Using myCheckIn for Group Home Overnight-Awake Staff
Jun 14 @ 2:00 pm – 3:00 pm
Webinar: Using myCheckIn for Group Home Overnight-Awake Staff

Employees who stay awake all night to care for clients are invaluable to an agency that manages group homes and HCBS programs. However, this difficult job carries high risk for intentional or unintentional negligence. Amidst federal and state investigations, agencies must be vigilant to ensure their programs are compliant.

Join us for a webinar on Thursday, June 14th at 2:00 pm EDT to learn how the newest Agency Workforce Management solution, myCheckIn, allows agencies to maintain compliance for overnight staff.

Register for the Webinar

Jun
20
Wed
2018 Alliance June Summit
Jun 20 – Jun 22 all-day

Visit with MITC representatives at the 2018 Alliance Summit in Breckenridge, CO on June 20-22, 2018.
 

Jun
21
Thu
Webinar: Scheduling Solutions for I/DD and Behavioral Health Providers
Jun 21 @ 2:00 pm – 3:00 pm
Webinar: Scheduling Solutions for I/DD and Behavioral Health Providers

Ineffective employee scheduling directly impacts labor costs, productivity, and an agency’s ability to operate within budget. Effective scheduling is more important than ever, as unfunded mandates, labor shortages, managed care, fee-for-service, and more have continued to make life difficult for I/DD and behavioral health providers.

Join us for a webinar on Thursday, June 21st at 2:00 pm EDT as we explore new ways to create and save schedules, all new visual tools for at-a-glance schedule maintenance, new tools for quickly filling open positions, and more.

Register for the Webinar

Jun
28
Thu
Webinar: Manage the Labor Shortage With myApplicants
Jun 28 @ 2:00 pm – 3:00 pm
Webinar: Manage the Labor Shortage With myApplicants

The labor shortage is resulting in rising turnover, hiring costs, and overtime in agencies around the country. Effective applicant tracking and onboarding are more important than ever. Many providers only advertise open positions by word of mouth; some do not even have an option for prospective workers to apply on their website.

Join us for a webinar on Thursday, June 28th at 2:00 pm EDT to learn how myApplicants can help your agency reach more prospective applicants, eliminate unqualified applicants, organize your hiring procedures, and fill all your open positions with well-qualified employees.

Register for the Webinar