Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Feb
2
Thu
2:00 pm Webinar: HIPAA Best Software Pra...
Webinar: HIPAA Best Software Pra...
Feb 2 @ 2:00 pm – 3:00 pm
Webinar: HIPAA Best Software Practices
To be fully compliant with HIPAA rules and regulations, providers need to have a comprehensive understanding of how Protected Health Information needs to be managed within a software application. Join us for a free webinar[...]
Feb
9
Thu
2:00 pm Webinar: Managing Community and ...
Webinar: Managing Community and ...
Feb 9 @ 2:00 pm – 3:00 pm
Webinar: Managing Community and Facility Based Programs
The day-to-day job of managing community, day and facility based services has become more complex in recent years as providers are encouraged, incentivized or mandated to transition to community based services. Join us for a[...]
Feb
16
Thu
2:00 pm Webinar: Surviving EVV
Webinar: Surviving EVV
Feb 16 @ 2:00 pm – 3:00 pm
Webinar: Surviving EVV
A large number of providers have successfully transitioned to full implementation of EVV and accrued significant benefits based on relatively high percentages of caregiver compliance. Join us for a webinar on Thursday, February 16th at 2pm[...]
Feb
23
Thu
2:00 pm Webinar: New Ways to Improve Doc...
Webinar: New Ways to Improve Doc...
Feb 23 @ 2:00 pm – 3:00 pm
Webinar: New Ways to Improve Documentation Capture
Capturing documentation in a timely manner is a task many providers struggle with. Luckily, there are plenty of ways to improve documentation capture, so providers can use one that works best for them. Join us for[...]
Mar
2
Thu
2:00 pm Webinar: Scheduling for Group Ho...
Webinar: Scheduling for Group Ho...
Mar 2 @ 2:00 pm – 3:00 pm
Webinar: Scheduling for Group Homes and In-Home Programs
Effective scheduling has always been important in Group Home and In-Home programs. Join us for a presentation on Thursday, March 2nd at 2pm ET to learn how to use scheduling to support your employees and managers, reduce absenteeism,[...]
Mar
9
Thu
2:00 pm Webinar: Why Two Factor Authenti...
Webinar: Why Two Factor Authenti...
Mar 9 @ 2:00 pm – 3:00 pm
Webinar: Why Two Factor Authentication is a Priority Now
Business Liability Insurance is requiring companies to implement Two Factor Authentication – and for good reason! Two Factor Authentication protects your time and attendance, payroll, and financial systems, making it a vital part of your day-to-day[...]
Mar
16
Thu
2:00 pm Webinar: Best Recruiting and Hir...
Webinar: Best Recruiting and Hir...
Mar 16 @ 2:00 pm – 3:00 pm
Webinar: Best Recruiting and Hiring Practices
Two main obstacles to more effective hiring and recruiting are outdated/ineffective job postings, and applicant follow up procedures that are outdated. No one wants to lose qualified applicants due to poor job postings, out of date software[...]
Mar
23
Thu
2:00 pm Webinar: EHR and Workforce Manag...
Webinar: EHR and Workforce Manag...
Mar 23 @ 2:00 pm – 3:00 pm
Webinar: EHR and Workforce Management: All-in-One!
In years past, I/DD providers had to use at least two major software applications from different software vendors to manage Electronic Health Records (EHR) and Workforce Management (Time and Attendance, Scheduling). Some providers use three[...]
Mar
29
Wed
all-day MAX Annual Conference @ Lansdale, PA
MAX Annual Conference @ Lansdale, PA
Mar 29 all-day
MAX Annual Conference @ Lansdale, PA
Visit MITC’s booth at the MAX Annual Conference on March 29, 2023 in Lansdale, PA. Learn how other providers in Pennsylvania are using Agency Workforce Management and Electronic Health Records to manage costs, ensure compliance,[...]
Mar
30
Thu
2:00 pm Webinar: Minimize Overnight Awak...
Webinar: Minimize Overnight Awak...
Mar 30 @ 2:00 pm – 3:00 pm
Webinar: Minimize Overnight Awake Shifts
Managing services with overnight shifts? myCheckIn is used by providers managing group homes and HCBS programs to help ensure employees are awake and/or have not left the location during an overnight shift. Join us for[...]