Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Jan
24
Thu
all-day PAR EVV Vendor Fair @ Lemoyne, PA
PAR EVV Vendor Fair @ Lemoyne, PA
Jan 24 all-day
PAR EVV Vendor Fair @ Lemoyne, PA
Visit MITC’s booth at PAR’s 2018 EVV Vendor Fair on January 24, 2019 in Lemoyne, PA. Learn how other providers in Pennsylvania are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
2:00 pm Webinar: Major New Scheduling Re...
Webinar: Major New Scheduling Re...
Jan 24 @ 2:00 pm – 3:00 pm
Webinar: Major New Scheduling Release for Group Home and HCBS Providers
The labor shortage has made scheduling a number one priority, especially for providers with group homes and HCBS programs. Join Theron Kithcart, Senior Agency Software Consultant at MITC on Thursday, January 24th at 2:00 pm EST to learn[...]
Jan
31
Thu
10:00 am Regional Agency Workshop @ Ellicott City, MD
Regional Agency Workshop @ Ellicott City, MD
Jan 31 @ 10:00 am – 3:00 pm
Regional Agency Workshop @ Ellicott City, MD
Join MITC on Thursday, January 31st in Ellicott City, Maryland for a Regional Agency Workshop! Agency Workforce Management Learning Events are great opportunities network with other providers and pick up tips from other agencies. Learn[...]
2:00 pm Webinar: HIPAA-Secure Communicat...
Webinar: HIPAA-Secure Communicat...
Jan 31 @ 2:00 pm – 3:00 pm
Webinar: HIPAA-Secure Communications for Providers
Every agency needs a strong communication platform for its employees. Without it, the organization will see its retention and employee engagement rates drop. The problem is that few agencies want to take on the cost and[...]
Feb
7
Thu
2:00 pm Webinar: Scheduling for Agencies...
Webinar: Scheduling for Agencies...
Feb 7 @ 2:00 pm – 3:00 pm
Webinar: Scheduling for Agencies Managing HCBS Programs
Ineffective employee scheduling directly impacts labor costs, productivity, and an agency’s ability to operate within budget. Effective scheduling is more important than ever, as unfunded mandates, labor shortages, managed care, fee-for-service, and more have continued[...]
Feb
13
Wed
10:00 am Regional Agency Workshop @ Pittsburgh, PA
Regional Agency Workshop @ Pittsburgh, PA
Feb 13 @ 10:00 am – 3:00 pm
Regional Agency Workshop @ Pittsburgh, PA
Join MITC on Wednesday, February 13th in Pittsburgh, Pennsylvania for a Regional Agency Workshop! Agency Workforce Management Learning Events are great opportunities network with other providers and pick up tips from other agencies. Learn from[...]
Feb
14
Thu
2:00 pm Webinar: Track Services and Bill...
Webinar: Track Services and Bill...
Feb 14 @ 2:00 pm – 3:00 pm
Webinar: Track Services and Billing in Day Programs with myClients
Agencies that manage day and vocational programs need to track client attendance, bill for services, track staff attendance for payroll, and, for vocational programs, pay clients for work performed. Join us for a webinar on Thursday,[...]
Feb
21
Thu
2:00 pm Webinar: Agency Training Reporti...
Webinar: Agency Training Reporti...
Feb 21 @ 2:00 pm – 3:00 pm
Webinar: Agency Training Reporting and Compliance Made Easy
An important part of any agency’s mission in to ensure that individuals supported are always healthy and safe. Responsibilities vary with program, but the need for proper training and certification is a constant. With Agency[...]
Feb
28
Thu
10:00 am Regional Agency Workshop @ Secaucus, NJ
Regional Agency Workshop @ Secaucus, NJ
Feb 28 @ 10:00 am – 3:00 pm
Regional Agency Workshop @ Secaucus, NJ
Join MITC on Wednesday, February 28th in Secaucus, New Jersey for a Regional Agency Workshop! Agency Workforce Management Learning Events are great opportunities network with other providers and pick up tips from other agencies. Learn[...]
2:00 pm Webinar: HIPAA/EVV Compliance fo...
Webinar: HIPAA/EVV Compliance fo...
Feb 28 @ 2:00 pm – 3:00 pm
Webinar: HIPAA/EVV Compliance for Time & Attendance and Scheduling
Many providers using general purpose time & attendance systems like ADP, Kronos, UltiPro, and others may not be aware that the agency may be storing Protected Health Information (PHI) in a system that may not[...]