Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Oct
17
Wed
2018 VNPP Conference @ Richmond, VA
Oct 17 – Oct 18 all-day
2018 VNPP Conference @ Richmond, VA

Visit MITC’s booth at the 2018 VNPP Fall Conference on October 17-18 in Richmond, Virginia. Learn how other providers in Virginia are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities. Come speak with an Agency Specialist and find out what Agency Workforce Management can do for you!

Oct
18
Thu
Webinar: HIPAA/EVV Compliance for Time & Attendance and Scheduling
Oct 18 @ 2:00 pm – 3:00 pm
Webinar: HIPAA/EVV Compliance for Time & Attendance and Scheduling

Many providers using general purpose time & attendance systems like ADP, Kronos, UltiPro, and others may not be aware that the agency may be storing Protected Health Information (PHI) in a system that may not be fully HIPAA compliant.

Even something as simple as entering a client name and address and service code in a scheduling application can constitute Protect Health Information.

As covered entities, providers need to make sure they are fully HIPAA compliant for time & attendance and scheduling.Providers managing HCBS programs are typically the most vulnerable, especially now that CMS has ruled that EVV is subject to HIPAA.

Join us on Thursday, October 18th at 2:00 pm EDT to learn how Agency Workforce Management helps providers to protect client identities, services delivered, and documentation according to HIPAA standards.

Register for the Webinar

Oct
22
Mon
2018 PAR Solutions Conference @ Harrisburg, PA
Oct 22 – Oct 24 all-day
2018 PAR Solutions Conference @ Harrisburg, PA

Visit MITC’s booth at the 2018 PAR Solutions Conference on October 22-24 in Harrisburg, PA. Learn how other providers in Pennsylvania are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities. Come speak with an Agency Specialist and find out what Agency Workforce Management can do for you!

New York Alliance 4th Annual Fiscal Intermediary/Self Direction Summit @ Albany, NY
Oct 22 – Oct 23 all-day
New York Alliance 4th Annual Fiscal Intermediary/Self Direction Summit @ Albany, NY

Visit MITC’s booth at the New York Alliance 4th Annual Fiscal Intermediary/Self Direction Summit on October 22-23 in Albany, NY. Learn how other providers in New York are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities. Come speak with an Agency Specialist and find out what Agency Workforce Management can do for you!

Oct
23
Tue
2018 OPEN MINDS Technology & Informatics Institute @ Philadelphia, PA
Oct 23 – Oct 24 all-day
2018 OPEN MINDS Technology & Informatics Institute @ Philadelphia, PA

Visit MITC’s booth at the 2018 OPEN MINDS Technology & Informatics Institute on October 23-24 in Philadelphia, PA. Learn how other providers around the country are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities. Come speak with an Agency Specialist and find out what Agency Workforce Management can do for you!

2018 TNCO Fall Conference @ Murfreesboro, TN
Oct 23 – Oct 24 all-day
2018 TNCO Fall Conference @ Murfreesboro, TN

Visit MITC’s booth at the 2018 TNCO Fall Conference on October 23-24 in Murfreesboro, TN. Learn how other providers in Tennessee are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities. Come speak with an Agency Specialist and find out what Agency Workforce Management can do for you!

2018 NW Conference on Professional Development in Disability Services @ Eugene, OR
Oct 23 – Oct 24 all-day
2018 NW Conference on Professional Development in Disability Services @ Eugene, OR

Visit MITC’s booth at the 2018 NW Conference on Professional Development in Disability Services on October 23-24 in Eugene, OR. Learn how other providers in Oregon are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities. Come speak with an Agency Specialist and find out what Agency Workforce Management can do for you!

Oct
24
Wed
2018 MACSP Conference @ Portland, ME
Oct 24 – Oct 25 all-day
2018 MACSP Conference @ Portland, ME

Visit MITC’s booth at the 2018 MACSP Conference on October 24-25 in Portland, ME. Learn how other providers in Maine are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities. Come speak with an Agency Specialist and find out what Agency Workforce Management can do for you!

Oct
25
Thu
Webinar: Introducing myCommunications
Oct 25 @ 2:00 pm – 3:00 pm
Webinar: Introducing myCommunications

Every agency needs a strong communication platform for its employees. Without it, the organization will see its retention and employee engagement rates drop. The problem is that few agencies want to take on the cost and maintenance of individual email addresses.

myCommunications facilitates the exchange of information among all employees at an agency in a secure, HIPAA-compliant way. Using myCommunications, all staff within an agency can exchange messages on administrative, personal, or individual care-related issues.

Join us for a webinar on Thursday, October 25th at 2:00 pm EDT to learn how myCommunications provides agencies with an easy-to-use portal to dramatically improve communications between direct care workers, managers, and administration without the use of emails or texts.

Register for the Webinar

Oct
28
Sun
2018 GACSB 21st Annual Educational Exchange @ Jekyll Island, GA
Oct 28 – Oct 30 all-day
2018 GACSB 21st Annual Educational Exchange @ Jekyll Island, GA

Visit MITC’s booth at the 2018 GACSB 21st Annual Educational Exchange on October 28-30 in Jekyll Island, GA. Learn how other providers in Georgia are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities. Come speak with an Agency Specialist and find out what Agency Workforce Management can do for you!