Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Apr
24
Wed
all-day 2019 IARF Membership Meeting @ Springfield, IL
2019 IARF Membership Meeting @ Springfield, IL
Apr 24 all-day
2019 IARF Membership Meeting @ Springfield, IL
See John Graham, MITC CEO and Software Architect speak at the IARF Membership Meeting on April 24 in Springfield, IL. Learn how other providers in Illinois are using Agency Workforce Management to reduce costs, ensure[...]
all-day 2019 MAHC Annual Conference @ Osage Beach, MO
2019 MAHC Annual Conference @ Osage Beach, MO
Apr 24 – Apr 26 all-day
2019 MAHC Annual Conference @ Osage Beach, MO
Visit MITC’s booth at the 2019 MAHC Annual Conference on April 24-26 in Osage Beach, MO. Learn how other providers in Missouri are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
Apr
25
Thu
2:00 pm Webinar: How Agencies Can Minimi...
Webinar: How Agencies Can Minimi...
Apr 25 @ 2:00 pm – 3:00 pm
Webinar: How Agencies Can Minimize Overtime in 2019
For agencies with employees who work fluctuating schedules, tracking average hours worked requires good data. This need to keep all hourly paid employees on or below 40 hours makes effective scheduling more important than ever[...]
Apr
26
Fri
all-day 2019 Mississippi Association of ... @ Hattiesburg, MS
2019 Mississippi Association of ... @ Hattiesburg, MS
Apr 26 – Apr 27 all-day
2019 Mississippi Association of Adult Day Service Providers' Conference @ Hattiesburg, MS
Visit MITC’s booth at the 2019 Mississippi Association of Adult Day Service Providers’ Conference on April 26-27 in Hattiesburg, MS. Learn how other providers across the US are using Agency Workforce Management to reduce costs,[...]
Apr
29
Mon
all-day 2019 Self-Direction Conference @ Baltimore, MD
2019 Self-Direction Conference @ Baltimore, MD
Apr 29 – Apr 30 all-day
2019 Self-Direction Conference @ Baltimore, MD
Visit MITC’s booth at the 2019 Self-Direction Conference on April 29-30 in Baltimore, MD. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness.[...]
all-day 2019 SPADD Conference @ Augusta, GA
2019 SPADD Conference @ Augusta, GA
Apr 29 – Apr 30 all-day
2019 SPADD Conference @ Augusta, GA
Visit MITC’s booth at the 2019 SPADD Conference on April 29-30 in Augusta, GA,. Learn how other providers in Georgia are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness. MITC[...]
May
2
Thu
2:00 pm Webinar: EVV: What’s Going On an...
Webinar: EVV: What’s Going On an...
May 2 @ 2:00 pm – 3:00 pm
Webinar: EVV: What’s Going On and What Options Do Providers Have?
Electronic visit verification (EVV) is widely used by agencies and government entities alike. Agencies use it for compliance and quality assurance, to verify employee’s locations, complete documentation, verify hours of work for payroll and billing,[...]
May
6
Mon
all-day 2019 ANCOR Annual Conference @ Portland, OR
2019 ANCOR Annual Conference @ Portland, OR
May 6 – May 8 all-day
2019 ANCOR Annual Conference @ Portland, OR
Visit MITC’s booth at the 2019 ANCOR Annual Conference on May 6-8 in Portland, OR. Learn how other providers across the US are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]
May
9
Thu
all-day 2019 ADDP Lead! Conference @ Worcester, MA
2019 ADDP Lead! Conference @ Worcester, MA
May 9 all-day
2019 ADDP Lead! Conference @ Worcester, MA
Visit MITC’s booth at the 2019 ADDP Lead! Conference on May 9th in Worcester, MA. Learn how other providers in Massachusetts are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational effectiveness. MITC[...]
all-day 2019 FMA Annual Conference @ New York, NY
2019 FMA Annual Conference @ New York, NY
May 9 all-day
2019 FMA Annual Conference @ New York, NY
Visit MITC’s booth at the 2019 FMA Annual Conference on May 9th in Cooperstown, NY. Learn how other providers in New York are using Agency Workforce Management to reduce costs, ensure compliance, and increase operational[...]