Solutions Designed for Human Service Agency Staff

Get All the Solutions You Need for a Price Your Agency Can Afford

The biggest hindrance to an agency fulfilling its mission is an ineffective workforce management system. Whether the weak link is billing, time & attendance, documentation, or something else, poor workforce management solutions can cost agencies hundreds of thousands of dollars.

To ensure the highest quality of care, an agency needs efficient systems that save time, discourage fraud, and maximize resources. MITC provides solutions that do all of this—and it costs less than older, limited workforce management systems. Our staff solutions are also modular, so you can choose which features work best for your unique programs, without paying for things you don’t need.

Our staff solutions include:

  • Time & Attendance

    MITC has helped hundreds of agencies throughout the US and Canada successfully implement time & attendance systems. Thousands of managers, staff, and clients use MITC Time & Attendance every day.

  • Staff & Client Scheduling

    Staff & Client Scheduling allows agencies to step up manager effectiveness and increase employee satisfaction. Empower managers to deliver more effective results by giving them the information they need to make better scheduling decisions.

  • Billing

    Each state in the USA operates different systems for billing. Regardless of the complexity of your states billing system, MITC allows providers to submit billing data electronically, eliminating the need for data entry and the risk of data entry errors.

  • Service Documentation

    Capture notes using a phone or an internet-enabled device by responding to pre-recorded, client-specific scripts. Activity Service Documentation compares the employee’s documentation notes with a plan of care and automatically notifies managers of any missing documentation.

  • Human Resources

    MITC allows providers to manage PTO accruals and requests, track training & licenses, ensure compliance with the Affordable Care Act, reimburse employees for mileage & expenses, track applicants, reviews, and more.

  • Automated Alerts

    It is all too easy for busy administrators, managers, and staff to forget, miss something, or simply not notice a problem until it is too late. Automated workforce management alerts identify discrepancies or changes and notifies you via text or email, allowing your agency to focus on its priorities.

  • Payroll Integration

    For agencies, the biggest line item expenses on their income statement is often payroll-related. MITC integrates time and attendance with any payroll provider, allowing you to eliminate the costs and risks of manual data entry, automate all pre-payroll calculations, and consistently deliver accurate payroll.

While some agencies are looking for a comprehensive workforce management solution that is completely integrated, others are simply looking for a solution for a particular program. Some want a customer-hosted solution; others want a cloud-based solution. MITC can accommodate all! Our Agency Specialists will help you identify your needs, determine potential cost savings, productivity, and compliance goals, and get you the solution that will meet your immediate concerns, as well as grow with you in the future.

Contact Our Agency Specialists