About State and Federal Government EVV Mandates
Electronic visit verification (EVV) is widely used by agencies and government entities alike. Agencies use it for compliance and quality assurance, to verify employee’s locations, complete documentation, verify hours of work for payroll and billing, and streamline payroll and billing.
State and Federal governments believe EVV will help eliminate fraud and ensure that people receive the documented care they need. The Affordable Care Act includes provisions for the reduction of fraud and over-payments, requiring states to stop Medicaid payments to providers when there is credible evidence of fraud. Some states have even implemented an office of inspector general to oversee Medicaid fraud investigations. Several states have introduced EVV systems to verify that services billed for home healthcare are for actual visits.
The 21st Century Cures Act expands the EVV requirement to all states. The law requires HCBS programs to implement EVV-compliant time and attendance systems within the next few years. So far, different states have taken different approaches to implementing this. Please visit the States page to see if your state has an such a mandate.
Agency Workforce Management EVV Solutions
Agency Workforce Management offers two main technologies for visit verification: telephone timekeeping with caller-ID verification and Web Clock with GPS verification. Medicaid auditors prefer either technology over paper timesheets, as long as the technology is compliant with Medicaid regulations for electronic documentation.
Agency Workforce Management’s solution also includes these important features:
- Warns employees if client’s monthly budget is nearly used
- Stops employees from clocking in if client’s monthly budget is used
All providers want to serve their clients well, but they have to operate within the authorization for the plan of care for each individual and service. Agency Workforce Management automatically alerts you by text or email if an individual’s monthly budget is exceeded.