Before MITC, scheduling was a nightmare. We needed two full-time schedulers, and staff had to come in weekly for paper schedules. Everything is digital now. Our DSPs can check their schedules, request shifts, and communicate right from their phones. MITC has streamlined our scheduling process and saved us significant time and resources.

Before MITC, all our documentation was paper-based and submitted once a month. Supervisors spent entire days reviewing data. Now, with an electronic system, they can see in real time if staff have completed their data, request corrections immediately, and track hours efficiently. The process is much easier, faster, and far less stressful for everyone.

MITC has allowed us to switch from paying DSPs once a month to twice a month, and it has made a huge difference. Staff love getting paid more frequently, morale is higher, and our retention rates have already improved. The system is efficient and has helped us keep our team happy and engaged.