Twelve HR Metrics Every Agency Needs to Measure

Hiring success is central to delivering services to those who need support and keeping payroll costs and revenue within goals. These metrics help HR measure each step of the hiring and retention process.

Weak hiring can impact overtime costs in group home programs (an existing employee must cover a vacant position), revenue in HCBS programs (service cannot be delivered if there is no employee) and overall service levels.

This valuable new eBook includes a spreadsheet trend report every agency can use to measure the effectiveness of their hiring, onboarding and retention processes.