• Wow! My staff can do everything on one platform

    Agency Webinars

    Having to use multiple software applications to manage Electronic Health Records (EHR) and Workforce Management (Time and Attendance, Scheduling, etc.) is not only time consuming, but can get extremely costly. Join us for a webinar on Thursday, February 26th at 2pm ET to learn more about integrating EHR and Workforce Management in a single system. Register Here

  • 5 Ways Providers Can Benefit from AI Now

    Agency Webinars

    AI is already being used by real providers to solve everyday challenges, streamline operations, and save time across every role—from direct care staff to executives. Join John Graham, Founder, CEO & Software Architect, for a webinar on Thursday, March 5th at 2pm ET to learn more about AI and explore five ways your agency can […]

  • EVV Best Practices

    Agency Webinars

    Join us for a webinar on Thursday, March 12th at 2pm ET to learn about the EVV best practices agencies have successfully implemented. The webinar focuses on best practices to minimize billing rejections, maximize caregiver compliance, and streamline your processes. Register Here

  • Managing Medication Administration

    Agency Webinars

    MITC supports multiple ways to capture, report and manage medication administration. Providers can document and track the medications given to individuals using Individual Service Documentation, Group Service Documentation and Client Profiles. Join us for a webinar on new ways to manage medical administration on Thursday, March 19th at 2PM ET. Register Here

  • Incident Risk Management

    Agency Webinars

    MITC Incident Management now offers an AI Note Checker to help identify potential "missing" incidents or misreporting and reduce audit risk. Join us on Thursday, March 26 at 2 PM ET for a webinar on Incident Management and learn how providers and state agencies use software tools, including AI, to report, investigate, and analyze incidents and improve […]

  • Special Training: Where using Voice-to-Text helps employees in myMITC

    Agency Webinars

    MITC Documentation makes it easy for staff to capture their notes using voice-to-text via the standard button on their smartphone. Voice-to-text will be useful for employees when creating longer documentation notes, such as for incidents. Employees might find that using voice-to-text for longer notes saves time. They can use AI Note Assistant to correct spelling, […]

  • Scheduling for Residential and HCBS Programs

    Agency Webinars

    Effective scheduling has always played an important role in Group Home programs, and with EVV requirements, scheduling has become even more critical for many HCBS programs as well. Join us for a webinar on Thursday, April 2 at 2pm ET to learn how effective scheduling can support employees and managers, reduce absenteeism, improve retention and productivity, and help minimize overtime while maximizing authorization utilization. Register Here

  • Managing Overnight Awake Shifts and Bed Checks

    Agency Webinars

    Are you concerned about missed bed checks during overnight shifts, or unsure if staff are awake and present at the location? What happens if an employee leaves the location or fails to complete required bed checks without anyone knowing in real time? Join us for a webinar on Thursday, April 9th at 2pm ET to learn how […]

  • Managing community and facility-based programs

    Agency Webinars

    Are limited reimbursement rates, complex billing requirements, and rising payroll costs putting pressure on your programs? Struggling with audits, HIPAA compliance, EVV mandates, and EHR systems that don’t support group-based services? Join us for a webinar on Thursday, April 16th at 2pm ET to learn how providers are overcoming these challenges in community and facility-based programs. Discover […]

  • Essential ingredients of a robust communication system

    Agency Webinars

    Strong communication is key to improving employee engagement, increasing retention, and supporting high-quality service delivery. Join us on Thursday, April 23rd at 2:00 PM ET to explore the essential ingredients of a robust communication system. Learn how HIPAA-secure messaging helps protect sensitive information while enabling real-time collaboration across your organization. We’ll also cover how automated […]

  • Top tips for better job postings and more quality applicants!

    Agency Webinars

    Clicks aren’t just numbers—they’re decisions. Each click is a person saying, “This might be for me.” But here’s the catch: if your clicks aren’t converting into applications, something’s not right. Most likely it’s the job posting. Join John Graham - MITC CEO, Founder, and Software Architect, for a webinar on Thursday, April 30th at 2PM ET to learn how your […]

  • Reduce Risk with Automated Quality Assurance

    Agency Webinars

    You know the rules, and your team is trained on the expectations, but your organization still struggles with compliance. There are too many panic moments, too much chaos, and internal and external audits reveal errors. How can this be? The problem may be that you don’t have an effective internal reminder and alert system. Join […]

  • Special Training: AI Note Assistant

    Agency Webinars

    Join us on Monday, May 11th at 2pm ET for a special training on how AI Note Assistant improves documentation across your organization. Built into Individual Service Documentation and Group Service Documentation, it helps staff correct spelling and grammar while improving overall readability. It’s especially useful for employees using voice-to-text and for longer notes like incident reports. […]

  • How AI Can Reduce Your Cost Structure

    Agency Webinars

    AI offers enormous opportunities to boost productivity. In times of funding uncertainty, it’s important to take advantage of new ways to reduce cost structures without impacting service delivery. Join Jonathan Morris, Agency Consultant Team Lead, for a webinar on Thursday, May 14th at 2pm ET to learn how AI can help you maintain financial stability while improving […]

  • Managing HCBS programs under the EVV Mandate

    Agency Webinars

    As states and MCOs continue tightening EVV requirements, providers are facing increased rejections, heightened audits, and growing scrutiny around EVV edit rates—one of the biggest long-term challenges to manage. Join us on Thursday, May 21st at 2PM ET for a webinar where we’ll break down the real issues providers are encountering and how to stay ahead. We’ll […]

  • Automate Shift and Visit Filling

    Agency Webinars

    Struggling to fill open shifts in your Residential and HCBS programs? Learn how to streamline scheduling with automation and real-time notifications that instantly connect available staff to open opportunities. Join us for a webinar on Thursday, May 28th at 2PM ET to discover how you can: Save time Improve shift coverage Reduce costs in times of uncertainty Gain […]

  • 12 Proven Ways to Get Staff Using EVV 85% of the Time

    Agency Webinars

    When staff don’t use EVV correctly, the consequences add up quickly—missed visits, payroll delays, compliance risks, and costly rework. The good news? There are proven ways to fix it. Join us on Thursday, June 4th at 2pm ET for a webinar on 12 proven ways to get staff using EVV 85% of the time, even in Self-Directed […]

  • Reduce Risk with Advanced Bed Check

    Agency Webinars

    Join us for a webinar on Thursday, June 11th at 2pm ET to see if Advanced Bed Check is a good fit for your agency. With Advanced Bed Check, staff can be required to clock-in for each bed check, take a picture of the bedroom and complete bed check documentation before clocking out of the bed check. […]

  • 8 Solid Reasons for Your Staff to Only Use One Platform for All Their Daily Tasks

    Agency Webinars

    Operating your agency as effectively as possible is always important. In times of funding uncertainty, reducing administrative costs without compromising service quality becomes mission-critical. One of the most effective ways to improve long-term sustainability is to use a single platform for all staff tasks, including scheduling, time and attendance, EVV, documentation, payroll, and more. Join […]

  • New ways to manage medication administration

    Agency Webinars

    Medication Administration is a free add-on with MITC documentation solutions. Join us for a webinar on Thursday, June 25th at 2pm ET to check out the latest software for Medication Administration. During the webinar, you will get the chance to review: Training management (myTraining) to ensure all staff are up to date on trainings and certifications How […]