• Managing Overnight Awake Shifts and Bed Checks

    Agency Webinars

    Are you concerned about missed bed checks during overnight shifts, or unsure if staff are awake and present at the location? What happens if an employee leaves the location or fails to complete required bed checks without anyone knowing in real time? Join us for a webinar on Thursday, April 9th at 2pm ET to learn how […]

  • Managing community and facility-based programs

    Agency Webinars

    Are limited reimbursement rates, complex billing requirements, and rising payroll costs putting pressure on your programs? Struggling with audits, HIPAA compliance, EVV mandates, and EHR systems that don’t support group-based services? Join us for a webinar on Thursday, April 16th at 2pm ET to learn how providers are overcoming these challenges in community and facility-based programs. Discover […]

  • Essential ingredients of a robust communication system

    Agency Webinars

    Strong communication is key to improving employee engagement, increasing retention, and supporting high-quality service delivery. Join us on Thursday, April 23rd at 2:00 PM ET to explore the essential ingredients of a robust communication system. Learn how HIPAA-secure messaging helps protect sensitive information while enabling real-time collaboration across your organization. We’ll also cover how automated […]

  • Top tips for better job postings and more quality applicants!

    Agency Webinars

    Clicks aren’t just numbers—they’re decisions. Each click is a person saying, “This might be for me.” But here’s the catch: if your clicks aren’t converting into applications, something’s not right. Most likely it’s the job posting. Join John Graham - MITC CEO, Founder, and Software Architect, for a webinar on Thursday, April 30th at 2PM ET to learn how your […]

  • Reduce Risk with Automated Quality Assurance

    Agency Webinars

    You know the rules, and your team is trained on the expectations, but your organization still struggles with compliance. There are too many panic moments, too much chaos, and internal and external audits reveal errors. How can this be? The problem may be that you don’t have an effective internal reminder and alert system. Join […]

  • Special Training: AI Note Assistant

    Agency Webinars

    Join us on Monday, May 11th at 2pm ET for a special training on how AI Note Assistant improves documentation across your organization. Built into Individual Service Documentation and Group Service Documentation, it helps staff correct spelling and grammar while improving overall readability. It’s especially useful for employees using voice-to-text and for longer notes like incident reports. […]

  • How AI Can Reduce Your Cost Structure

    Agency Webinars

    AI offers enormous opportunities to boost productivity. In times of funding uncertainty, it’s important to take advantage of new ways to reduce cost structures without impacting service delivery. Join Jonathan Morris, Agency Consultant Team Lead, for a webinar on Thursday, May 14th at 2pm ET to learn how AI can help you maintain financial stability while improving […]

  • Managing HCBS programs under the EVV Mandate

    Agency Webinars

    As states and MCOs continue tightening EVV requirements, providers are facing increased rejections, heightened audits, and growing scrutiny around EVV edit rates—one of the biggest long-term challenges to manage. Join us on Thursday, May 21st at 2PM ET for a webinar where we’ll break down the real issues providers are encountering and how to stay ahead. We’ll […]

  • Automate Shift and Visit Filling

    Agency Webinars

    Struggling to fill open shifts in your Residential and HCBS programs? Learn how to streamline scheduling with automation and real-time notifications that instantly connect available staff to open opportunities. Join us for a webinar on Thursday, May 28th at 2PM ET to discover how you can: Save time Improve shift coverage Reduce costs in times of uncertainty Gain […]

  • 12 Proven Ways to Get Staff Using EVV 85% of the Time

    Agency Webinars

    When staff don’t use EVV correctly, the consequences add up quickly—missed visits, payroll delays, compliance risks, and costly rework. The good news? There are proven ways to fix it. Join us on Thursday, June 4th at 2pm ET for a webinar on 12 proven ways to get staff using EVV 85% of the time, even in Self-Directed […]

  • Reduce Risk with Advanced Bed Check

    Agency Webinars

    Join us for a webinar on Thursday, June 11th at 2pm ET to see if Advanced Bed Check is a good fit for your agency. With Advanced Bed Check, staff can be required to clock-in for each bed check, take a picture of the bedroom and complete bed check documentation before clocking out of the bed check. […]

  • 8 Solid Reasons for Your Staff to Only Use One Platform for All Their Daily Tasks

    Agency Webinars

    Operating your agency as effectively as possible is always important. In times of funding uncertainty, reducing administrative costs without compromising service quality becomes mission-critical. One of the most effective ways to improve long-term sustainability is to use a single platform for all staff tasks, including scheduling, time and attendance, EVV, documentation, payroll, and more. Join […]

  • New ways to manage medication administration

    Agency Webinars

    Medication Administration is a free add-on with MITC documentation solutions. Join us for a webinar on Thursday, June 25th at 2pm ET to check out the latest software for Medication Administration. During the webinar, you will get the chance to review: Training management (myTraining) to ensure all staff are up to date on trainings and certifications How […]

  • Budget cuts? Easy ways to reduce payroll costs and maximize billing

    Agency Webinars

    State Medicaid funding is facing growing uncertainty as states navigate ongoing budget pressures. Recent Congressional budget changes could significantly impact how states fund Medicaid programs, including restrictions on provider taxes and new limitations on state-directed payments to provider organizations. Join us on Thursday, July 2nd at 2PM ET for a webinar on what these changes may mean […]

  • Eliminate Missing or Incomplete Documentation

    Agency Webinars

    Wasting time chasing down missing or incomplete documentation? Join us Thursday, July 9th at 2pm ET to learn how MITC helps providers capture accurate documentation in real time, reduce audit risk, and streamline billing - all within one platform. In times of funding uncertainty, improving productivity and controlling costs matters more than ever. Register Here

  • EVV: How to manage the latest challenges

    Agency Webinars

    As states and MCOs continue tightening EVV requirements, providers are facing increased rejections, heightened audits, and growing scrutiny around EVV edit rates. Join us Thursday, July 16th at 2PM ET for our webinar, EVV: How to Manage the Challenges, and learn practical strategies to stay ahead. We’ll discuss common EVV challenges, best practices, dashboards for monitoring EVV […]

  • Managing Incidents

    Agency Webinars

    MITC offers providers a comprehensive system for incident management including staff training, capturing incidents at the point of service, generating alert notifications, reporting and AI tools to check daily notes for “hidden" incidents. Join us for a webinar on Incident Management on Thursday, July 23rd at 2pm ET to learn how providers and state agencies are reporting, investigating, […]

  • How AI can help with reduced funding

    Agency Webinars

    AI offers enormous opportunities to boost productivity. Funding is uncertain, and budget cuts may be imminent. It is important to take advantage of new ways to reduce costs without impacting service delivery. Join us for a webinar on Thursday, July 30th at 2pm ET to learn how providers are using AI to work smarter and strengthen their organizations. […]

  • Best retention practices for an era of funding uncertainty

    Agency Webinars

    Funding uncertainty, ongoing affordability challenges, changes to overtime taxation, rising fuel costs, and expanded tax-free student loan repayment benefits are all reshaping the workforce landscape. As providers navigate these changes, now is the time to reevaluate retention strategies and prepare for the future. Join John Graham, MITC CEO and Software Architect, on Thursday, August 6th at […]

  • What makes this documentation system better than traditional EHR?

    Agency Webinars

    There are many Electronic Health Record systems on the market, but many are legacy platforms that have been patched and expanded over many years. The result? Cumbersome workflows, unnecessary clicks, and systems that can be frustrating for employees to use. Join us on Thursday, August 13th at 2PM ET to discover how MITC took a different approach. […]