Customer Training Tuesday

Join us for a training on Tuesday, January 30th at 11am ET to learn how other providers use MITC to track key metrics. Identify variances between actual time worked, budgets, and scheduled hours Use schedule variance reports to spot no shows, late arrivals and early departures Track authorization utilization Identify overtime hot spots and employees Track attendance edits […]

Managers are a core part of every agency. Provide them with the tools needed to help them and in turn help your agency succeed. Join us for a training on Tuesday, January 30th at 2pm ET to learn about the tools available for managers in myMITC. Register Here Utilize Manager dashboard Employee Messaging and myMITC Landing Page […]

Manage overnight shifts and make sure employees are staying awake with myCheckIn. Join us for a training on Tuesday, February 6th at 11am ET to learn how to: Create Check In tables at specific times Choose which employees are required to check in Track frequent offenders Ensure overnight employees are awake with myCheckIn! Register Here Who Should […]

Join us for a training on Tuesday, February 6th at 2pm ET to learn how to: Capture payroll, billing and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue and Profitability by client Apply pre-billing rules Select which of 30+ reports you need NEW Billing Prep Audit report Register Here Who Should Attend Billing […]

In Q1 2024, MITC will be making deeper XLSX integration available for RS2 users. Highlights Exports to XLSX will be able to support one million records Report EZ will benefit from the same enhancement RS2 reports will be able to export raw data to XLSX Raw data exports can be previewed in Report EZ (if […]

Join us for a training on Tuesday, February 13th at 11am ET to learn how to: Track training and license requirements by title and employee Automatically alert employees, manager and HR if certifications are about to expire or have expired Retain unlimited training history Set up online training classes Manage employee enrollment Cancel classes Register Here Who […]

This Training Tuesday on February 13th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. Register Here Learn how to: Check your data for EVV before submitting Review the pre-submission Verification Report Identify and fix common errors Resubmit data Use reconciliation […]

Add Unique Prompts and Links to your myMITC pages to help employees and managers understand the software better, provide information on timelines and deadlines and links to other sources of information. Join us for a free training on Wednesday, February 14th at 2pm ET to learn more about how to add prompts and links to myMITC. Register […]

This training on Tuesday, February 20th at 11am ET is for providers managing day community and facility based programs and group homes. Learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Service Groups Reporting Pre-billing reports and integration Register Here Who Should Attend Agency billing team Day and […]

Join us for a training on Tuesday, February 20th at 2pm ET to learn how to use these powerful scheduling options! Use Tasks within a scheduled shift or visit, prompt staff on clock-in, require staff to check off tasks and use Task reports Require employee to confirm their shift Using Google Maps to improve scheduling Prompt employees […]

Are you confident authorizations are not over or underutilized? Join us on Tuesday, February 27th at 11am ET to learn how your team can bill accurately within the authorization. Register Here Create and maintain authorizations using Billing Preparation Import Authorizations Track utilization, budget and schedule variance Stop employees clocking-in if the authorization is exhausted Share utilization reports […]

This training on Tuesday, February 27th at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Customize your myMITC Landing Page, business operations campaign to assist with setup Set up myCalendar options Use automated messages Upload agency-wide documents through use of Global Documents myMITC U overhaul coming 2024! Clock […]