Customer Training Tuesday

Join us for a training on Tuesday, July 30th at 11am ET to learn how other providers use MITC to track key metrics. Register Here Identify variances between actual time worked, budgets, and scheduled hours Use schedule variance reports to spot no shows, late arrivals and early departures Track authorization utilization Identify overtime hot spots and employees Track […]

Managers are a core part of every agency. Provide them with the tools needed to help them and in turn help your agency succeed. Join us for a training on Tuesday, July 30th at 2pm ET to learn about the tools available for managers in myMITC. Register Here Utilize Manager dashboard Employee Messaging and myMITC Landing Page […]

Telephone Timekeeping is still one of the most popular methods of capturing attendance. Join us for a training on Tuesday, August 6th at 11am ET to learn to: Setup Caller-ID for clock-in validation Enable black outs and in/out restrictions Review attendance using various reporting in myMITC Register Here Who Should Attend: Relevant Program Directors and Managers

Join us for a training on Tuesday, August 6th at 2pm ET to learn how to: Capture payroll, billing and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue and Profitability by client Apply pre-billing rules Select which of 30+ reports you need Billing Preparation Audit report Register Here Who Should Attend: Billing HCBS […]

Join us for a training on Tuesday, August 13th at 11am ET Learn how to: Track training and license requirements by title and employee Automatically alert employees, manager and HR if certifications are about to expire or have expired Retain unlimited training history Set up online training classes Manage employee enrollment Cancel classes Register Here Who Should […]

This Training Tuesday on Tuesday, August 13th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. Register Here Learn how to: Check your data for EVV before submitting Review the pre-submission Verification Report Identify and fix common errors Resubmit data Use […]

Join us for a training on Monday, August 19th at 2pm ET to learn more about the latest updates to myCommunications. Register Here

For providers managing day community and facility based programs and group homes. Join us for a training on Tuesday, August 20th at 11am ET to learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Service Groups Reporting Pre-billing reports and integration Register Here Who Should Attend: Agency billing […]

Join us for a training on Tuesday, August 20th at 2pm ET to learn how to use these powerful scheduling options! Register Here Use Tasks within a scheduled shift or visit, prompt staff on clock-in, require staff to check off tasks and use Task reports Require employee to confirm their shift Using Google Maps to improve scheduling […]

Are you confident authorizations are not over or underutilized? Join us for a training on Tuesday, August 27th at 11am ET to learn how your team can bill accurately within the authorization. Register Here Create and maintain authorizations using Billing Preparation Import Authorizations Track utilization, budget and schedule variance Stop employees clocking-in if the authorization is exhausted […]

This training on Tuesday, August 27th at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Customize your myMITC Landing Page, business operations campaign to assist with setup Set up myCalendar options Use automated messages Upload agency-wide documents through use of Global Documents myMITC U overhaul! Clock in and […]