Customer Training Tuesday

Are you confident authorizations are not over or underutilized? Join us for a training on Tuesday, August 27th at 11am ET to learn how your team can bill accurately within the authorization. Register Here Create and maintain authorizations using Billing Preparation Import Authorizations Track utilization, budget and schedule variance Stop employees clocking-in if the authorization is exhausted […]

This training on Tuesday, August 27th at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Customize your myMITC Landing Page, business operations campaign to assist with setup Set up myCalendar options Use automated messages Upload agency-wide documents through use of Global Documents myMITC U overhaul! Clock in and […]

This training on Tuesday, September 3rd at 11am ET will help you train your employees! Register Here Log in and navigate the myMITC webpage Use Web Clock to clock in and out, track activities Respond to overtime, next schedule, authorization, task and other prompts and restrictions Check their timesheet and request an attendance change Request PTO Request […]

In this training on Tuesday, September 3rd at 2pm ET, you will learn: How to setup and manage Financials How to setup Taxes and Deductions Calculate Checks and process payroll Register Here Who Should Attend: Payroll Managers CFO

Telephone Timekeeping continues to be a popular option. In 2023, customers captured over 5,000,000 calls using MITC. Join us for a free training on Wednesday, September 4th at 2pm ET to learn more about the best practices for using Telephone Timekeeping. Register Here

Join us for a training on Tuesday, September 10th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, and mark a Job or Client as inactive Use system basics Take advantage of RS2 User Favorites to highlight frequently used reports and procedures Two […]

This in-depth training on Tuesday, September 10th at 2pm ET covers a lot! Register Here Track trainings and licenses, generate reminders and alerts Organize, publish and enroll staff in training classes Print Group Home Employee Certification form Integrate with Relias and other LMS platforms OIG, OMIG, SAM and Medicheck reporting EEO, Veteran and Pay Data reporting and […]

Maintaining EVV and Attendance compliance is all too important for agencies today. Join us for a training on Tuesday, September 17th at 11am ET to learn to: Setup the EVV and Time and Attendance Dashboard Control tiles that are relevant for your agency Review frequent offenders and rejected records Register Here Who Should Attend: Your agency’s EVV […]

Ensuring service documentation is complete and accurate is the difference between being audit-ready and being at audit risk. Get the guidance needed to create customizable documentation prompts based on your Individuals and the services that they receive. Join us for a training on Tuesday, September 17th at 2pm ET to learn how to: Complete documentation in real-time […]

MITC is adding Employee Self Scheduling in Q3 2024 to your scheduling solution. Join us for a training on Monday, September 23rd at 2pm ET to learn more about Employee Self Scheduling. Register Here

Ensure that maintenance and tickets are addressed timely and efficiently. Join us for a training on Tuesday, September 24th at 11am ET to learn to: Create and manage Work Tickets Maintain Job Scheduling for auto-generating tickets Create and maintain Work Calendars Mark Tickets as Scheduled and Completed Review completed work as management Register Here Who Should Attend: […]

For providers managing day community and facility based programs and group homes. Join us for a training on Tuesday, September 24th at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation […]

When you have got everyone clocking-in, this training on Tuesday, October 1st at 11am ET helps you move to the next level. Register Here Learn how to: Adapt time and attendance to your agency using global and job based options Enable GPS Tracking, Geo-Fencing and Caller-ID to enhance attendance security Restrict clock-in using overtime, schedule, authorization and […]

Verifying an employee’s location at the time of clock-in and out is more important than ever due to EVV and new audit requirements. Join us for a training on Tuesday, October 1st at 2pm ET to learn about: Using employee and location maps for scheduling Setting one or more physical locations per client GPS capture, Geo-Fencing, Out-of- […]