Customer Training Tuesday

For providers managing day community and facility based programs and group homes. Join us for a training on Tuesday, February 25th at 11am ET to learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Service Groups Reporting Pre-billing reports and integration Register Here Who Should Attend: Agency billing […]

Join us for a training on Tuesday, February 25th at 2pm ET to learn how to use these powerful scheduling options! Register Here Use Tasks within a scheduled shift or visit and require staff to check off tasks Task Reports for Managers Require employee to confirm their shift Show Upcoming Schedules to staff on the clock in/out […]

Are you confident authorizations are not over or underutilized? Join us for a training on Tuesday, March 4th at 11am ET to learn how your team can bill accurately within the authorization. Register Here Create and maintain authorizations using Billing Preparation Import Authorizations Track utilization, budget and schedule variance Stop employees clocking-in if the authorization is exhausted […]

This training on Tuesday, March 4th at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Customize your myMITC Landing Page, business operations campaign to assist with setup Set up myCalendar options Use automated messages Upload agency-wide documents through use of Global Documents Clock in and out messages Who […]

This training on Tuesday, March 11th at 11am ET will help you train your employees. Register Here Log in and navigate the myMITC webpage Use Web Clock to clock in and out, track activities Respond to overtime, next schedule, authorization, task and other prompts and restrictions Check their timesheet and request an attendance change Request PTO Request […]

Join us for a training on Tuesday, March 11th at 2pm ET to learn how to setup Self Scheduling for your staff! Put the Scheduling responsibility on them and allow staff to maintain their own shifts. Register Here Configure Scheduling settings and permissions for staff Learn how to maintain shifts Manager review of shifts Who Should Attend: […]

Join us for a training on Tuesday, March 18th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, and mark a Job or Client as inactive Use system basics Take advantage of RS2 User Favorites to highlight frequently used reports and procedures Two […]

Join us for a training on Tuesday, March 18th at 2pm ET to learn about: Track training and license requirements by title and employee Automatically alert employees, manager and HR of upcoming expirations Retain unlimited training history Set up online training classes Manage employee enrollment Cancel classes OIG, OMIG, SAM and Medicheck reporting Register Here Who Should […]

Managing EHR has never been easier with Client Profiles! In this session on Tuesday, March 25th at 11am ET, we will review: How to create and manage your own Client Profiles Form Creating permissions and control what users can see Reviewing client information and documentation with Staff Action Plan Register Here Who Should Attend: Client Services […]

For providers managing day community and facility based programs and group homes. Join us for a training on Tuesday, March 25th at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation […]

When you have got everyone clocking-in, this training helps you move to the next level. Join us for a training on Tuesday, April 1st at 11am ET to learn how to: Adapt time and attendance to your agency using global and job based options Enable GPS Tracking, Geo-Fencing and Caller-ID to enhance attendance security Restrict clock-in using […]

Verifying an employee’s location at the time of clock-in and out is more important than ever due to EVV and new audit requirements. Join us for a training on Tuesday, April 1st at 2pm ET to learn about: Use employee and location maps for scheduling Set one or more physical locations per client GPS capture, Geo-Fencing, Out-of-Area […]