Customer Training Tuesday

Join us for a training on Tuesday, July 29th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, and mark a Job or Client as inactive Use system basics Take advantage of RS2 User Favorites to highlight frequently used reports and procedures Two […]

Join us for a training on Tuesday, July 29th at 2pm ET to learn how to: Create and manage Work Tickets Schedule tickets for an entire year Assign individuals or work crews to a ticket Track equipment maintenance and location changes Roll Scheduled Tickets into the next calendar year Register Here Who Should Attend Operations Managers

Reimbursing employees for their travel has never been easier in MITC! Join us for a training on Tuesday, August 5th at 11am ET to learn how to: Create reimbursement rates Automatically calculate a fixed allowance for travel time (taxable) and mileage (non-taxable) when employees travel between jobs/clients Use travel time instead of Individual Service Documentation and myMileage […]

Managers are a core part of every agency. Provide them with the tools needed to help them and in turn help your agency succeed. Join us for a training on Tuesday, August 5th at 2pm ET to learn about the tools available for managers in myMITC. Register Here Utilize Manager dashboard Employee Messaging and myMITC Landing Page […]

Join us for a training on Tuesday, August 12th at 11am ET to learn how to take full advantage of the technology you have available to you! Register Here Use internal announcements about job openings Post the opening on multiple job boards to get the most attention Respond to applicants with ease using myApplicants Create […]

Join us for a training on Tuesday, August 12th at 2pm ET to learn how to: Capture payroll, billing and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue and Profitability by client Apply pre-billing rules Select which of 30+ reports you need Billing Preparation Audit report Register Here Who Should Attend Billing HCBS […]

Join us for a training on Tuesday, August 19th at 11am ET to learn how to: Set your performance preference with reporting Use filters to find relevant data and save time Use PDFs to quickly save and extract data Send reports to Excel for even more capabilities! Register Here Who Should Attend System Administrators

This Training Tuesday on Tuesday, August 19th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. Register Here Check your data for EVV before submitting Review the pre-submission Verification Report Identify and fix common errors Resubmit data Use reconciliation reporting Ensure […]

Join us for a training on Tuesday, August 26th at 11am ET for providers managing day community and facility based programs and group homes. Learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Service Groups Reporting Pre-billing reports and integration Register Here Who Should Attend Billing team Day […]

Join us for a training on Tuesday, August 26th at 2pm ET to learn how to use these powerful scheduling options! Register Here Use Tasks within a scheduled shift or visit and require staff to check off tasks Task Reports for Managers Require employee to confirm their shift Show Upcoming Schedules to staff on the clock in/out […]