Customer Training Tuesday

Have everyone clocking in? Join our training to move to the next level! Learn how to enhance attendance accuracy and security with tools like GPS tracking, geo-fencing, usage alerts, 2FA, and advanced reporting. This session will show you how to adapt settings to your agency, restrict unauthorized clock-ins, and gain insights into overtime, scheduling, and […]

Verifying an employee’s location at clock-in and out is more important than ever with EVV and evolving audit requirements. Join the training on Tuesday, October 7th at 2pm ET to learn how to use MITC’s built-in tools—like GPS capture, geo-fencing, out-of-area alerts, Caller-ID, and location maps—to ensure staff are where they need to be. We'll also cover […]

Attend the training session on Tuesday, October 14th at 11am ET and discover how to use the built-in HIPAA-compliant messaging system, myCommunications, to streamline communication across your agency. We will discuss how to use settings for more control over messaging, organize messages with Communication Types, set up alerts, and audit communication logs. We'll also cover sending messages […]

Is your service documentation audit-ready or an audit risk? Join us on Tuesday, October 14th at 2pm ET to learn how to manage care plan documentation with confidence and compliance. This training will cover how to create customized documentation prompts, assign them to individuals, apply user permissions, and set guidelines/restrictions for documentation completion. We'll also explore tools […]

If your organization distributes documents to employees, consider using View Policies in myMITC. View Policies supports the distribution of global organization policies such as time and attendance, PTO, HIPAA, Call-Offs, etc. Join the free training on Wednesday, October 15th at 2pm ET to learn more about this new, free feature. Register Here

Ensure staff are clocking in on time with No Show Alerts, the powerful tool that notifies management when an employee fails to clock in for a scheduled shift. Learn how to set grace periods, track missed shifts in real-time, and reduce absenteeism by automatically monitoring attendance. Join us on Tuesday, October 21st at 11am ET to see […]

Learn how to build custom reports in just 60 minutes using Report EZ’s drag-and-drop tools and over 20 data generators—including new options for Authorizations and myBilling. Join us for the training on Tuesday, October 18th at 2pm ET. We will cover selecting fields for pivot tables, saving and sharing reports, exporting to XLSX, and exploring advanced […]

This special training on Wednesday, October 22nd at 2pm ET will cover how to optimize and manage the effectiveness of automated email and text messages from your MITC to employees. Over 500,000 automated emails are sent by MITC customers using MITC to employees every month. New reports are being made available to provide customers with greater visibility […]

Learn how other providers use MITC’s advanced reporting tools to track key metrics and improve oversight. Join us for the training on Tuesday, October 28th at 11am ET. This session will show you how to identify variances (between actual hours, budgets, and schedules), monitor authorization utilization, and spot no-shows, late arrivals, overtime hot spots, and potential timekeeping […]

Designed for providers with HCBS and Group Home programs, MITC Scheduling offers powerful tools to manage complex staffing needs while supporting billing and compliance requirements. Join us on Tuesday, October 28th at 2pm ET to learn how to configure scheduling settings, assign user permissions, create and publish schedules by employee, client, or location, and manage real-time changes […]