Documentation 102 Training: Ensuring ISD document is complete

Ensuring service documentation is complete and accurate is the difference between being audit-ready and being at audit risk. Get the guidance needed to create customizable documentation prompts based on your Individuals and the services that they receive. Join us for a training on Tuesday, September 17th at 2pm ET to learn how to: Complete documentation in real-time […]

Employee Self Scheduling Technical Training

MITC is adding Employee Self Scheduling in Q3 2024 to your scheduling solution. Join us for a training on Monday, September 23rd at 2pm ET to learn more about Employee Self Scheduling. Register Here

mySafetyManager: Work Orders and Project Scheduler Training

Ensure that maintenance and tickets are addressed timely and efficiently. Join us for a training on Tuesday, September 24th at 11am ET to learn to: Create and manage Work Tickets Maintain Job Scheduling for auto-generating tickets Create and maintain Work Calendars Mark Tickets as Scheduled and Completed Review completed work as management Register Here Who Should Attend: […]

Documentation 103: Capturing Client Attendance and Documentation in Group Settings

For providers managing day community and facility based programs and group homes. Join us for a training on Tuesday, September 24th at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation […]

Manage Employee Time and Attendance – Tips and Tricks

When you have got everyone clocking-in, this training on Tuesday, October 1st at 11am ET helps you move to the next level. Register Here Learn how to: Adapt time and attendance to your agency using global and job based options Enable GPS Tracking, Geo-Fencing and Caller-ID to enhance attendance security Restrict clock-in using overtime, schedule, authorization and […]

Ensure Employees are Clocking In at the Correct Location

Verifying an employee’s location at the time of clock-in and out is more important than ever due to EVV and new audit requirements. Join us for a training on Tuesday, October 1st at 2pm ET to learn about: Using employee and location maps for scheduling Setting one or more physical locations per client GPS capture, Geo-Fencing, Out-of- […]

HIPAA Compliant Messaging with myCommunications

Want to learn about a HIPAA compliant messaging system built into myMITC? Join us for a training on Tuesday, October 8th at 11am ET to check out myCommunications! Register Here Learn all about: How to determine settings for more control over messaging Creating Communication Types for automatic Inbox organization Sending messages to managers and employees Turning on […]

Managing Care Plans and Documentation Compliance – 1:1 Services

Is your service documentation audit-ready or is it an audit risk? Join us for a training on Tuesday, October 8th at 2pm ET to learn how to: Create customizable documentation prompts based on individuals receiving services Assign documentation prompts to individuals service Create multiple documentation plans for individuals receiving 2 or more services Set guidelines and restrictions […]

Tracking Accurate Attendance and Billing for Caregivers

Use Consumer View to allow others to review attendance and other key data for individuals. Join us for a training on Tuesday, October 15th at 11am ET to learn to: Setup Consumer View for families or dependents Give Advanced Consumer View permission Review data for accuracy and errors Register Here Who Should Attend: Your agency’s billing team […]

Creating Custom Reports with Report EZ

Join us for a training on Tuesday, October 15th at 2pm ET to learn how to generate your own reports using Report EZ's drag and drop techniques. Register Here Use Report EZ and the 20+ data generators Check out the new Authorization data generators Select data fields for a pivot table Save, edit, and share reports Learn […]

Alert Managers and Employees of Critical Information with eNotify

Automated alerts, prompts and reminders help you stay ahead of the game with advance warning of potential problems and support your managers better. Join us for a training on Tuesday, October 22nd at 11am ET to learn how to: Decide which of 70+ alerts, prompts and reminders your agency can use Generate alerts for training and license […]

Ensure Staff and Billing Compliance using MITC Schedules

Scheduling is designed for providers with HCBS and Group Home programs. It is loaded with features to meet complex scheduling needs. Join us for a training on Tuesday, October 22nd at 2pm ET to learn how to: How to select settings based on your needs How to grant scheduling permissions to different myMITC users Create schedules by […]

Track Key Performance (KPIs) and Trends with MITC Reporting

Join us for a training on Tuesday, October 29th at 11am ET to learn how other providers use MITC to track key metrics. Register Here Identify variances between actual time worked, budgets, and scheduled hours Use schedule variance reports to spot no shows, late arrivals and early departures Track authorization utilization Identify overtime hot spots and employees Track […]

Manage Employees with Ease Using Manager Dashboard

Managers are a core part of every agency. Provide them with the tools needed to help them and in turn help your agency succeed. Join us for a training on Tuesday, October 29th at 2pm ET to learn about the tools available for managers in myMITC. Register Here Utilize Manager dashboard Employee Messaging and myMITC Landing Page […]

Streamline Payroll Steps with Payroll Rules Manager

Telephone Timekeeping is still one of the most popular methods of capturing attendance. Join us for a training on Tuesday, November 5th at 11am ET to learn to: Setup Caller-ID for clock-in validation Enable black outs and in/out restrictions Review attendance using various reporting in myMITC Register Here Who Should Attend: Relevant Program Directors and Managers

Avoid Rejections by Keeping Authorizations Managed

Join us for a training on Tuesday, November 5th at 2pm ET to learn how to: Capture payroll, billing and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue and Profitability by client Apply pre-billing rules Select which of 30+ reports you need Billing Preparation Audit report Register Here Who Should Attend: Billing HCBS […]

Manage Classes and Trainings with myMITC

Join us for a training on Tuesday, November 12th at 11am ET to learn how to: Track training and license requirements by title and employee Automatically alert employees, manager and HR if certifications are about to expire or have expired Retain unlimited training history Set up online training classes Manage employee enrollment Cancel classes Register Here Who […]

Ensure EVV Compliance with Advanced Skills and Tips

This Training Tuesday on Tuesday, November 12th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. Register Here Learn how to: Check your data for EVV before submitting Review the pre-submission Verification Report Identify and fix common errors Resubmit data Use […]

Maximize Billing Revenue for Group Services

For providers managing day community and facility based programs and group homes. Join us for a training on Tuesday, November 19th at 11am ET to learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Service Groups Reporting Pre-billing reports and integration Register Here Who Should Attend: Agency billing […]

Enhance Your MITC Scheduling System with Advanced Features

Join us for a training on Tuesday, November 19th at 2pm ET to learn how to use these powerful scheduling options! Use Tasks within a scheduled shift or visit and require staff to check off tasks Task Reports for Managers Require employee to confirm their shift Show Upcoming Schedules to staff on the clock in/out page Using […]