Why and How Employees Cheat at Time and Attendance

Unfortunately employees get very creative when it comes to inflating their hours. With budget and reimbursements under pressure, cost savings are on everyone’s agenda. Join John Graham, CEO and Software Architect, on Thursday, August 15th at 2pm ET to learn more about why and how your employees are cheating time and attendance. Register Here

Learn how to Manage Billing for Group Services

For providers managing day community and facility based programs and group homes. Join us for a training on Tuesday, August 20th at 11am ET to learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Service Groups Reporting Pre-billing reports and integration Register Here Who Should Attend: Agency billing […]

Scheduling 103: Advanced Scheduling Training

Join us for a training on Tuesday, August 20th at 2pm ET to learn how to use these powerful scheduling options! Register Here Use Tasks within a scheduled shift or visit, prompt staff on clock-in, require staff to check off tasks and use Task reports Require employee to confirm their shift Using Google Maps to improve scheduling […]

Best Practices for Surviving EVV

Agencies across the nation are successfully transitioning to full implementation of EVV and accrued significant benefits based on relatively high percentages of caregiver compliance. Join us for a webinar on Thursday, August 22nd at 2:00pm ET to learn more about the EVV best practices that agencies have successfully implemented. Register Here

Billing 102 Training: Managing authorization utilization

Are you confident authorizations are not over or underutilized? Join us for a training on Tuesday, August 27th at 11am ET to learn how your team can bill accurately within the authorization. Register Here Create and maintain authorizations using Billing Preparation Import Authorizations Track utilization, budget and schedule variance Stop employees clocking-in if the authorization is exhausted […]

System 104 Training: Take advantage of all the features in myMITC

This training on Tuesday, August 27th at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Customize your myMITC Landing Page, business operations campaign to assist with setup Set up myCalendar options Use automated messages Upload agency-wide documents through use of Global Documents myMITC U overhaul! Clock in and […]

IARF 2024 Fall Annual Conference

Visit MITC’s booth at the IARF 2024 Fall Annual Conference on August 28-30, 2024 in Normal, IL. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

Developing a Positive Culture for Staff and Individuals

A high quality, positive culture is critical for an agency’s success.  Now more than ever, with staff recruitment and retention issues, it is imperative to have a culture which is positive, supportive and responsive.  A culture you and your staff want to talk about with family, friends, stakeholders and others! Join us for a training on Thursday, August […]

System 102 training: Learn how to train your DSPs to help them use myMITC effectively

This training on Tuesday, September 3rd at 11am ET will help you train your employees! Register Here Log in and navigate the myMITC webpage Use Web Clock to clock in and out, track activities Respond to overtime, next schedule, authorization, task and other prompts and restrictions Check their timesheet and request an attendance change Request PTO Request […]

Payroll Training: Everything you need to know about Financials

In this training on Tuesday, September 3rd at 2pm ET, you will learn: How to setup and manage Financials How to setup Taxes and Deductions Calculate Checks and process payroll Register Here Who Should Attend: Payroll Managers CFO

Best Practices for Using Telephone Timekeeping

Telephone Timekeeping continues to be a popular option. In 2023, customers captured over 5,000,000 calls using MITC. Join us for a free training on Wednesday, September 4th at 2pm ET to learn more about the best practices for using Telephone Timekeeping. Register Here

Use AI to Improve Care and Retention

AI is being used by real providers to solve day-to-day problems and improve general operations! Join John Graham, MITC CEO and Software Architect, for a webinar on Thursday, September 5th at 2pm ET to learn more about AI and how using it at your agency can improve care and retention. Register Here

System 101 Training: RS2 basics for administrators training

Join us for a training on Tuesday, September 10th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, and mark a Job or Client as inactive Use system basics Take advantage of RS2 User Favorites to highlight frequently used reports and procedures Two […]

HR Training 101: Employee Documents, Alerts, Holiday Pay and Reporting

This in-depth training on Tuesday, September 10th at 2pm ET covers a lot! Register Here Track trainings and licenses, generate reminders and alerts Organize, publish and enroll staff in training classes Print Group Home Employee Certification form Integrate with Relias and other LMS platforms OIG, OMIG, SAM and Medicheck reporting EEO, Veteran and Pay Data reporting and […]

2024 MITC DSP Awards!

MITC is awarding $5,000 in September to Direct Support Professionals (DSP) who stand out and go above and beyond to provide exemplary service. MITC values the hard work put forth by DSPs every day, and is hoping to show our appreciation through these prizes! Join us for a special presentation on Thursday, September 12th at 2:00pm ET to hear […]

Dashboard Training: Reviewing the EVV and Time and Attendance Dashboard

Maintaining EVV and Attendance compliance is all too important for agencies today. Join us for a training on Tuesday, September 17th at 11am ET to learn to: Setup the EVV and Time and Attendance Dashboard Control tiles that are relevant for your agency Review frequent offenders and rejected records Register Here Who Should Attend: Your agency’s EVV […]

Documentation 102 Training: Ensuring ISD document is complete

Ensuring service documentation is complete and accurate is the difference between being audit-ready and being at audit risk. Get the guidance needed to create customizable documentation prompts based on your Individuals and the services that they receive. Join us for a training on Tuesday, September 17th at 2pm ET to learn how to: Complete documentation in real-time […]

Easy Ways to Manage Group Home Programs

Agencies managing group home programs face unique challenges not found in other programs. From checking on overnight-awake staff, to ensuring compliance and safety in all operations - there is a lot to keep track of! Join us for a webinar on Thursday, September 19th at 2:00pm ET to learn about the different solutions MITC has created specifically for […]

Employee Self Scheduling Technical Training

MITC is adding Employee Self Scheduling in Q3 2024 to your scheduling solution. Join us for a training on Monday, September 23rd at 2pm ET to learn more about Employee Self Scheduling. Register Here