Ensure EVV Compliance with Advanced Skills and Tips

This Training Tuesday on Tuesday, August 19th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. Register Here Check your data for EVV before submitting Review the pre-submission Verification Report Identify and fix common errors Resubmit data Use reconciliation reporting Ensure […]

AI: How Any Provider Can Benefit from AI Now

AI is being used by real providers to solve day-to-day problems and improve general operations! Join us for a webinar on Thursday, August 21st at 2pm ET to learn more about AI and how using it at your agency can improve your services. Register Here

Maximize Billing Revenue for Group Services

Join us for a training on Tuesday, August 26th at 11am ET for providers managing day community and facility based programs and group homes. Learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Service Groups Reporting Pre-billing reports and integration Register Here Who Should Attend Billing team Day […]

Enhance Your Scheduling: Use Advanced Features

Join us for a training on Tuesday, August 26th at 2pm ET to learn how to use these powerful scheduling options! Register Here Use Tasks within a scheduled shift or visit and require staff to check off tasks Task Reports for Managers Require employee to confirm their shift Show Upcoming Schedules to staff on the clock in/out […]

IARF 2025 Annual Conference

Bloomington-Normal Marriott Bloomington, IL, United States

Visit MITC’s booth at the IARF 2025 Annual Conference on August 27-29, 2025 in Bloomington, IL. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

Managing Trainings and Licenses

One of the biggest challenges providers have, is maintaining regulatory compliance to ensure staff receive new hire and ongoing training. Join us for a training on Thursday, August 28th at 2pm ET to learn more about how myTraining can be used to stay on top of training and license expirations. Register Here

Mileage and Expenses: Learn about the 3 ways to capture Mileage!

MITC Supports three ways to capture mileage! Join us for a training on Tuesday, September 2nd at 11am ET to learn how to: Create mileage and expense categories for better reporting Allow Employees to request mileage and expense reimbursements Reimburse Mileage through Individual Service Documentation Set Warning Amounts so managers are not approving expenses that are too […]

Make Full Use of myMITC with Advanced Features

This training on Tuesday, September 2nd at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Customize your myMITC Landing Page, business operations campaign to assist with setup Set up myCalendar options Use automated messages Upload agency-wide documents through use of Global Documents Clock in and out messages Who […]

Check Out MITC Payroll!

Consistently delivering perfect payroll is impossible without perfect time and attendance. Unfortunately, many time and attendance systems don’t have a robust payroll rules engine that automates all differential, holiday and overtime payments. Join us for a webinar on Thursday, September 4th at 2pm ET to learn more about MITC Payroll and how our comprehensive solution can help your agency. […]

Day in the Life of an Agency Manager

This training on Tuesday, September 9th at 11am ET will help you train your employees. Register Here Log in and navigate the myMITC webpage Use Web Clock to clock in and out, track activities Respond to overtime, next schedule, authorization, task and other prompts and restrictions Check their timesheet and request an attendance change Request PTO Request […]

MITC Alerts: Use Alerts to Monitor Attendance and Key Data

Use real time alerts to never miss a thing! Join us for a training on Tuesday, September 9th at 2pm ET to learn how to: Set up dozens of automated alerts Create custom alerts that go out on timers Send alerts immediately when dire situations arise Use text-to-voice alert options Stay in compliance with attendance alerts Register […]

Empower staff to manage their HR and other documents

Join us for a training on Tuesday, September 16th at 11am ET to learn how to: Allow staff to manage their own documents and payroll forms with myForms! Staff can enter their own Federal W4s Update Direct Deposit information Fill out tax information for payroll Register Here Who Should Attend Payroll Administrators HR Managers

Billing by Exception: Generate Billing using Schedules

Join us for a training on Tuesday, September 16th at 2pm ET to learn about: Using Schedules to generate Billing Allow Employees to only track the exceptions Completing Documentation in Group Services Using reporting to find gaps in billing Register Here Who Should Attend Your agency’s Billing team CFO

Managing your employee email and text communications

This special training on Wednesday, September 17th at 2pm ET will cover how to optimize and manage the effectiveness of automated email and text messages from your MITC to employees. Over 500,000 automated emails are sent by MITC customers using MITC to employees every month. New reports are being made available to provide customers with greater visibility […]

Manage EHR and Client Information with Client Profiles

Managing EHR has never been easier with Client Profiles! In this session on Tuesday, September 23rd at 11am ET, we will review: How to create and manage your own Client Profiles Form Creating permissions and control what users can see Reviewing client information and documentation with Staff Action Plans Register Here Who Should Attend Client Services […]

Capturing Client Attendance and Documentation in Group Settings

For providers managing day community and facility based programs and group homes! Join us on Tuesday, September 23rd at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation Completion Warnings and […]

Telephone Timekeeping: Ensure Compliance and Accuracy

Join us for a training on Tuesday, September 30th at 11am ET to learn about: Clocking in and out through the telephone Restrictions and blackout dates Caller ID and rejecting callers that don’t use approved phone numbers Manager options for alerts and prompts Checking in through the telephone Register Here Who Should Attend EVV Managers […]

Web Clock Warnings and Restrictions

Join us for a training on Tuesday, September 30th at 2pm ET to learn about: Warnings and restrictions to control overtime Authorization prompts and restrictions for employees Scheduling restrictions so staff do not clock in when they are not scheduled to work Manager reporting to ensure compliance and no over-billing Register Here Who Should Attend Your agency’s […]

DSPN 2025 Fall Annual Conference

Hilton Paper Valley Hotel Appleton, WI, United States

Visit MITC’s booth at the DSPN 2025 Fall Annual Conference on October 1-2 in Appleton, WI. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

MHCA 2025 Fall Annual Conference

Breezy Point Resort MN, United States

Visit MITC’s booth at the MHCA 2025 Fall Annual Conference on October 1-3 in Breezy Point, MN. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!