AI is already being used by real providers to solve everyday challenges, streamline operations, and save time across every role—from direct care staff to executives. Join John Graham, Founder, CEO & Software Architect, for a webinar on Thursday, March 5th at 2pm ET to learn more about AI and explore five ways your agency can […]
This training on Tuesday, March 10th at 11am ET will help you train your employees. Register Here Log in and navigate the myMITC webpage Use Web Clock to clock in and out, track attendance Respond to overtime, next schedule, authorization, and other prompts and restrictions Check their timesheet and request an attendance change Request PTO Request extra […]
Use real time alerts to never miss a thing! Join us for a training on Tuesday, March 10th at 2pm ET to learn how to: Set up dozens of automated alerts Create custom alerts that go out on timers Send alerts immediately when dire situations arise using Send Now Use text-to-voice alert options Stay in compliance with […]
Visit MITC’s booth at the NJACP 2026 Annual Statewide Conference from March 12th-13th in Atlantic City, NJ! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!
Join us for a webinar on Thursday, March 12th at 2pm ET to learn about the EVV best practices agencies have successfully implemented. The webinar focuses on best practices to minimize billing rejections, maximize caregiver compliance, and streamline your processes. Register Here
Join us for a training on Tuesday, March 17th at 11am ET to learn how to: Upload your own documents using Global Documents Allow staff to download documents and fill out any required information Allow staff to reupload document using Employee Document Distribution Register Here Who Should Attend HR Managers System Administrators
Join us for a training on Tuesday, March 17th at 2pm ET to learn about: Using Schedules to generate Billing Allow Employees to only track the exceptions Completing Documentation in Group Services Using reporting to find gaps in billing Register Here Who Should Attend Your agency’s Billing team CFO Scheduling Administrators
In 2025, we made several scheduling enhancements to benefit agencies using MITC. Join us for a special training on Wednesday, March 18th at 2pm ET to learn all about the new scheduling updates! Register Here
MITC supports multiple ways to capture, report and manage medication administration. Providers can document and track the medications given to individuals using Individual Service Documentation, Group Service Documentation and Client Profiles. Join us for a webinar on new ways to manage medical administration on Thursday, March 19th at 2PM ET. Register Here
Task Scheduling is a free add-on for Staff and Client Scheduling. Task Scheduling allows managers to provide staff with a detailed “to-do list” to use during their shifts to ensure duties are completed. Join this special training on Monday, March 23rd at 2pm ET to learn more about task scheduling and how it can help improve your […]
Visit MITC’s booth at the PAR 2026 Annual Policy Conference from March 24th-25th in Harrisburg, PA! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!
Managing EHR has never been easier with Client Profiles! In this session on Tuesday, March 24th at 11am ET, we will review: How to create and manage your own Client Profiles Form Creating permissions and control what users can see Reviewing client information and documentation with Staff Action Plans Register Here Who Should Attend Client Services […]
For providers managing day community and facility-based programs and group homes. Join us for a training on Tuesday, March 24th at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation Completion […]
Are you looking to improve communications at your organization? Are you making the most of myCommunications, alerts and employee messaging? Join us for a special training on Wednesday, March 25th at 1pm ET for a communications bootcamp! Come ready with your communications questions and get them answered in real time by our software trainer! Register Here
MITC Incident Management now offers an AI Note Checker to help identify potential "missing" incidents or misreporting and reduce audit risk. Join us on Thursday, March 26 at 2 PM ET for a webinar on Incident Management and learn how providers and state agencies use software tools, including AI, to report, investigate, and analyze incidents and improve […]
MITC Documentation makes it easy for staff to capture their notes using voice-to-text via the standard button on their smartphone. Voice-to-text will be useful for employees when creating longer documentation notes, such as for incidents. Employees might find that using voice-to-text for longer notes saves time. They can use AI Note Assistant to correct spelling, […]
Effective scheduling has always played an important role in Group Home programs, and with EVV requirements, scheduling has become even more critical for many HCBS programs as well. Join us for a webinar on Thursday, April 2 at 2pm ET to learn how effective scheduling can support employees and managers, reduce absenteeism, improve retention and productivity, and help minimize overtime while maximizing authorization utilization. Register Here
Move to the next level with your advanced Time and Attendance options! Join us for a training on Tuesday, April 7th at 11am ET to learn how to: Select your time and attendance options Enable GPS Tracking, Geo-Fencing and Caller-ID to enhance security Worried about frequent offenders? Learn how to use Usage Reports and Alerts to check […]
Verifying an employee’s location at the time of clock-in and out is more important than ever due to EVV and new audit requirements. Join us for a training on Tuesday, April 7th at 2PM ET to learn about: Use employee and location maps Set one or more physical locations per client GPS capture, Geo-Fencing, Out-of-Area Red Globes […]
Are you concerned about missed bed checks during overnight shifts, or unsure if staff are awake and present at the location? What happens if an employee leaves the location or fails to complete required bed checks without anyone knowing in real time? Join us for a webinar on Thursday, April 9th at 2pm ET to learn how […]