• Training Tuesday: Ensure EVV compliance and minimize rejections

    Customer Training Tuesdays & Special Trainings

    Make sure that you are EVV compliant. Minimize rejections. Join us for a training on Tuesday, May 5th at 11am ET to: Learn about required fields for compliance Ensure clock in/out settings are set up accurately GPS settings and requirements Reporting tools Pre-submission reporting Submission steps Post submission review Register Here Who should attend: EVV managers […]

  • Training Tuesday: Manager Dashboard Functionality and Reporting

    Customer Training Tuesdays & Special Trainings

    Managers are important! Provide them with the tools needed to help them and in turn help you succeed. Join us for a training on Tuesday, May 5th at 2pm ET to learn about the tools available for managers in myMITC. Utilize Manager dashboard Employee Messaging and myMITC Landing Page Review time and attendance Approve PTO requests Generate […]

  • ADDP 2026 LEAD! Annual Conference

    MGM Hotel Springfield Springfield, United States
    Agency Conference

    Visit MITC’s booth at the ADDP 2026 LEAD! Annual Conference in Springfield, MA on May 6th! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Nevaeh Cooper (Technology Solutions Associate) will be at our booth to discuss your agency’s needs and how MITC can help. Stop […]

  • CCLN 2026 Annual Leadership Conference

    Paradise Point Resort & Spa 1404 Vacation Road, San Diego, CA, United States
    Agency Conference

    Visit MITC’s booth at the CCLN 2026 Annual Leadership Conference from May 6th-8th in San Diego, CA! Learn how other California providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • FMA 2026 Annual Trade Show and Conference

    The Otesaga Hotel Cooperstown, NY, United States
    Agency Conference

    Visit MITC’s booth at the 2026 FMA Annual Trade Show & Conference in Cooperstown, NY on May 7th! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Jonathan Morris (Agency Consultant Team Lead) will be at our booth, along with Cheyenne Gardner (Event Coordinator), to discuss your […]

  • OPRA 2026 Annual Spring Conference

    Hilton Cleveland Downtown 100 Lakeside Ave E, Cleveland, OH, United States
    Agency Conference

    Visit MITC’s booth at the OPRA 2026 Annual Spring Conference in Cleveland, OH from May 7th-8th! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Billy Rebosky (Agency Consultant) will be at our booth to discuss your agency’s needs and how MITC can help. Stop […]

  • Reduce Risk with Automated Quality Assurance

    Agency Webinars

    You know the rules, and your team is trained on the expectations, but your organization still struggles with compliance. There are too many panic moments, too much chaos, and internal and external audits reveal errors. How can this be? The problem may be that you don’t have an effective internal reminder and alert system. Join […]

  • Special Training: AI Note Assistant

    Agency Webinars

    Join us on Monday, May 11th at 2pm ET for a special training on how AI Note Assistant improves documentation across your organization. Built into Individual Service Documentation and Group Service Documentation, it helps staff correct spelling and grammar while improving overall readability. It’s especially useful for employees using voice-to-text and for longer notes like incident reports. […]

  • Training Tuesday: Using AI to support your employees with MITCH

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, May 12th at 11am ET to learn about MITCH, your AI-powered assistant built to streamline workflows, support decision-making, and enhance efficiency across your organization. See how your staff can use MITCH to improve daily operations Reduce staff issues and headaches with MITCH Improve staff software adaptation Minimize time managers invest […]

  • Training Tuesday: Authorization Management for 1:1 settings

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, May 12th at 2pm ET to learn how to: Capture payroll, billing, EVV, mileage and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue and Profitability by client Apply pre-billing rules Select which of 30+ reports you need Billing Preparation Audit report Register Here Who should attend: […]

  • Special Training: View Policies Audit Report

    Customer Training Tuesdays & Special Trainings

    View Policies has proved very popular with customers. In Q2, MITC will add visibility into which employees have clicked the documents. myMITC will track which employees clicked on which document in a new table. A report in MITC RS2 will provide visibility into: Name of Document/Link Name of Employee Date/Time Document/Link was accessed Join us […]

  • How AI Can Reduce Your Cost Structure

    Agency Webinars

    AI offers enormous opportunities to boost productivity. In times of funding uncertainty, it’s important to take advantage of new ways to reduce cost structures without impacting service delivery. Join Jonathan Morris, Agency Consultant Team Lead, for a webinar on Thursday, May 14th at 2pm ET to learn how AI can help you maintain financial stability while improving […]

  • Special Training: Manager Employee Notes – Free HR Add-on

    Customer Training Tuesdays & Special Trainings

    Another feature to help manage and retain employees! Join us for a training on Monday, May 18th at 2PM ET to learn how to: Allow managers to create free format Notes about their Employees through myMITC Administrators can view / edit Manager Employee Notes through myMITC with the appropriate permission and RS2/HR Manager Tracks who created the […]

  • Training Tuesday: Learn how to Maximize Your Use of RS2

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, May 19th at 11am ET to learn how to: Navigate RS2 layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, and mark a Job or Client as inactive Make sure you know all the basics! Don’t waste time. Take advantage of RS2 User Favorites to highlight […]

  • Training Tuesday: Customize Your myMITC Platform

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, May 19th at 2pm ET to learn how to: Customize myMITC Tailor your interface to better support your staff Improve compliance and streamline daily workflows Design effective prompts to guide staff behavior Set up reminders to reinforce tasks and deadlines Register Here Who should attend Administrators Supervisors and Managers IT Department

  • MACSP 2026 Annual Conference

    DoubleTree by Hilton
    Agency Conference

    Visit MITC’s booth at the 2026 MACSP Annual Conference in Portland, ME from May 20th-21st! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Cheyenne Gardner (Events Coordinator) will be at our booth to discuss your agency’s needs and how MITC can help. Stop by and […]

  • MITC Scheduling Bootcamp

    Customer Training Tuesdays & Special Trainings

    Have a scheduling question? Looking to learn the best practices or general tips and tricks? Join us for this special training on Wednesday, May 20th at 1pm ET to review all things scheduling. Come with questions for our trainer and get them answered in real-time! During the bootcamp, you will learn how to use MITC for: Reduce absenteeism and tardiness […]

  • Managing HCBS programs under the EVV Mandate

    Agency Webinars

    As states and MCOs continue tightening EVV requirements, providers are facing increased rejections, heightened audits, and growing scrutiny around EVV edit rates—one of the biggest long-term challenges to manage. Join us on Thursday, May 21st at 2PM ET for a webinar where we’ll break down the real issues providers are encountering and how to stay ahead. We’ll […]

  • Training Tuesday: Group Billing Setup

    Customer Training Tuesdays & Special Trainings

    For providers managing day community and facility-based programs and group homes. Join us for a training on Tuesday, May 26th at 11am ET to learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Client Groups Reporting Register Here Who should attend Agency billing team Day and Supported Employment […]

  • Training Tuesday: Scheduling Advanced Features

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, May 26th at 2pm ET to learn how to use these powerful scheduling options! Show Upcoming Schedules to staff on the clock in/out page Using Google Maps to improve scheduling Use variance reporting to track absenteeism, late arrivals, early departures, overlapping shifts and unauthorized attendance Ensure staff use the correct […]