You know the rules, and your team is trained on the expectations, but your organization still struggles with compliance. There are too many panic moments, too much chaos, and internal and external audits reveal errors. How can this be? The problem may be that you don’t have an effective internal reminder and alert system. Join […]
Join us on Monday, May 11th at 2pm ET for a special training on how AI Note Assistant improves documentation across your organization. Built into Individual Service Documentation and Group Service Documentation, it helps staff correct spelling and grammar while improving overall readability. It’s especially useful for employees using voice-to-text and for longer notes like incident reports. […]
Join us for a training on Tuesday, May 12th at 11am ET to learn about MITCH, your AI-powered assistant built to streamline workflows, support decision-making, and enhance efficiency across your organization. See how your staff can use MITCH to improve daily operations Reduce staff issues and headaches with MITCH Improve staff software adaptation Minimize time managers invest […]
Join us for a training on Tuesday, May 12th at 2pm ET to learn how to: Capture payroll, billing, EVV, mileage and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue and Profitability by client Apply pre-billing rules Select which of 30+ reports you need Billing Preparation Audit report Register Here Who should attend: […]
View Policies has proved very popular with customers. In Q2, MITC will add visibility into which employees have clicked the documents. myMITC will track which employees clicked on which document in a new table. A report in MITC RS2 will provide visibility into: Name of Document/Link Name of Employee Date/Time Document/Link was accessed Join us […]
AI offers enormous opportunities to boost productivity. In times of funding uncertainty, it’s important to take advantage of new ways to reduce cost structures without impacting service delivery. Join Jonathan Morris, Agency Consultant Team Lead, for a webinar on Thursday, May 14th at 2pm ET to learn how AI can help you maintain financial stability while improving […]
Another feature to help manage and retain employees! Join us for a training on Monday, May 18th at 2PM ET to learn how to: Allow managers to create free format Notes about their Employees through myMITC Administrators can view / edit Manager Employee Notes through myMITC with the appropriate permission and RS2/HR Manager Tracks who created the […]
Join us for a training on Tuesday, May 19th at 11am ET to learn how to: Navigate RS2 layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, and mark a Job or Client as inactive Make sure you know all the basics! Don’t waste time. Take advantage of RS2 User Favorites to highlight […]
Join us on Tuesday, May 19th at 2pm ET to learn how to: Customize myMITC Tailor your interface to better support your staff Improve compliance and streamline daily workflows Design effective prompts to guide staff behavior Set up reminders to reinforce tasks and deadlines Register Here Who should attend Administrators Supervisors and Managers IT Department
Visit MITC’s booth at the 2026 MACSP Annual Conference in Portland, ME from May 20th-21st! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Cheyenne Gardner (Events Coordinator) will be at our booth to discuss your agency’s needs and how MITC can help. Stop by and […]
Have a scheduling question? Looking to learn the best practices or general tips and tricks? Join us for this special training on Wednesday, May 20th at 1pm ET to review all things scheduling. Come with questions for our trainer and get them answered in real-time! During the bootcamp, you will learn how to use MITC for: Reduce absenteeism and tardiness […]
As states and MCOs continue tightening EVV requirements, providers are facing increased rejections, heightened audits, and growing scrutiny around EVV edit rates—one of the biggest long-term challenges to manage. Join us on Thursday, May 21st at 2PM ET for a webinar where we’ll break down the real issues providers are encountering and how to stay ahead. We’ll […]
For providers managing day community and facility-based programs and group homes. Join us for a training on Tuesday, May 26th at 11am ET to learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Client Groups Reporting Register Here Who should attend Agency billing team Day and Supported Employment […]
Join us for a training on Tuesday, May 26th at 2pm ET to learn how to use these powerful scheduling options! Show Upcoming Schedules to staff on the clock in/out page Using Google Maps to improve scheduling Use variance reporting to track absenteeism, late arrivals, early departures, overlapping shifts and unauthorized attendance Ensure staff use the correct […]
Concerned about buddy punching and unauthorized personnel clocking-in/out, but biometric don't think biometric readers are a good solution? MITC includes a system for smartphones that can, by Job Location, require the employee to take a selfie or a picture of a landmark. Employees can be required to take a selfie to make sure there is no […]
Struggling to fill open shifts in your Residential and HCBS programs? Learn how to streamline scheduling with automation and real-time notifications that instantly connect available staff to open opportunities. Join us for a webinar on Thursday, May 28th at 2PM ET to discover how you can: Save time Improve shift coverage Reduce costs in times of uncertainty Gain […]
Visit MITC’s booth at the 2026 MOHR Annual Conference in Waite Park, MN from June 1st-3rd! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Cheyenne Gardner (Events Coordinator) will be at our booth to discuss your agency’s needs and how MITC can help. Stop by […]
Join us Tuesday, June 2nd at 11am ET to learn more about the two different ways to capture mileage with MITC! Eliminate the costs, risks, and delays of paper expense forms Capture employee mileage and expense reimbursements through myMITC Capture mileage through Individual or Group Service Documentation Control expense claims. Use warnings so managers do not approve expenses […]
Join us on Tuesday, June 2nd at 2pm ET for a training to help optimize your usage of myMITC. Learn how to: Learn how to use myMITC as a communication and HR platform Engage employees with automated messages Distribute company-wide documents through Global Documents and View Policies Use Employee Messaging to send employees reminders and announcements Assign […]
When staff don’t use EVV correctly, the consequences add up quickly—missed visits, payroll delays, compliance risks, and costly rework. The good news? There are proven ways to fix it. Join us on Thursday, June 4th at 2pm ET for a webinar on 12 proven ways to get staff using EVV 85% of the time, even in Self-Directed […]