Report Training 101: Learn to use key reports to track performance

Join us for a training on Tuesday, July 30th at 11am ET to learn how other providers use MITC to track key metrics. Register Here Identify variances between actual time worked, budgets, and scheduled hours Use schedule variance reports to spot no shows, late arrivals and early departures Track authorization utilization Identify overtime hot spots and employees Track […]

System 103 Training: Software tools to help your managers succeed

Managers are a core part of every agency. Provide them with the tools needed to help them and in turn help your agency succeed. Join us for a training on Tuesday, July 30th at 2pm ET to learn about the tools available for managers in myMITC. Register Here Utilize Manager dashboard Employee Messaging and myMITC Landing Page […]

Reduce DSP Turnover Without Spending a Penny

With retention and turnover at the forefront of every HR department priorities, managing training effectively is vital to reducing DSP turnover. Join us for a webinar on Thursday, August 1st at 2pm ET to learn how to reduce DSP turnover. Register Here

VOIP Best Practices and Technical Training

Telephone Timekeeping is still one of the most popular methods of capturing attendance. Join us for a training on Tuesday, August 6th at 11am ET to learn to: Setup Caller-ID for clock-in validation Enable black outs and in/out restrictions Review attendance using various reporting in myMITC Register Here Who Should Attend: Relevant Program Directors and Managers

Billing 101 Training: Learn how to manage billing in HCBS programs

Join us for a training on Tuesday, August 6th at 2pm ET to learn how to: Capture payroll, billing and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue and Profitability by client Apply pre-billing rules Select which of 30+ reports you need Billing Preparation Audit report Register Here Who Should Attend: Billing HCBS […]

Documentation for Group and Individual Settings

Most providers struggle to easily capture accurate documentation. Often the reason is that the EHR being used is designed to capture services by individual when many I/DD services are provided to groups of individuals. Using a system that can capture documentation for group and individual settings is essential. Join us for a webinar on Thursday, August 8th at […]

Training 101: Track trainings and manage classes

Join us for a training on Tuesday, August 13th at 11am ET Learn how to: Track training and license requirements by title and employee Automatically alert employees, manager and HR if certifications are about to expire or have expired Retain unlimited training history Set up online training classes Manage employee enrollment Cancel classes Register Here Who Should […]

Time and Attendance Training Advanced EVV skills

This Training Tuesday on Tuesday, August 13th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. Register Here Learn how to: Check your data for EVV before submitting Review the pre-submission Verification Report Identify and fix common errors Resubmit data Use […]

Why and How Employees Cheat at Time and Attendance

Unfortunately employees get very creative when it comes to inflating their hours. With budget and reimbursements under pressure, cost savings are on everyone’s agenda. Join John Graham, CEO and Software Architect, on Thursday, August 15th at 2pm ET to learn more about why and how your employees are cheating time and attendance. Register Here

Learn how to Manage Billing for Group Services

For providers managing day community and facility based programs and group homes. Join us for a training on Tuesday, August 20th at 11am ET to learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Service Groups Reporting Pre-billing reports and integration Register Here Who Should Attend: Agency billing […]

Scheduling 103: Advanced Scheduling Training

Join us for a training on Tuesday, August 20th at 2pm ET to learn how to use these powerful scheduling options! Register Here Use Tasks within a scheduled shift or visit, prompt staff on clock-in, require staff to check off tasks and use Task reports Require employee to confirm their shift Using Google Maps to improve scheduling […]

Best Practices for Surviving EVV

Agencies across the nation are successfully transitioning to full implementation of EVV and accrued significant benefits based on relatively high percentages of caregiver compliance. Join us for a webinar on Thursday, August 22nd at 2:00pm ET to learn more about the EVV best practices that agencies have successfully implemented. Register Here

Billing 102 Training: Managing authorization utilization

Are you confident authorizations are not over or underutilized? Join us for a training on Tuesday, August 27th at 11am ET to learn how your team can bill accurately within the authorization. Register Here Create and maintain authorizations using Billing Preparation Import Authorizations Track utilization, budget and schedule variance Stop employees clocking-in if the authorization is exhausted […]

System 104 Training: Take advantage of all the features in myMITC

This training on Tuesday, August 27th at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Customize your myMITC Landing Page, business operations campaign to assist with setup Set up myCalendar options Use automated messages Upload agency-wide documents through use of Global Documents myMITC U overhaul! Clock in and […]

IARF 2024 Fall Annual Conference

Visit MITC’s booth at the IARF 2024 Fall Annual Conference on August 28-30, 2024 in Normal, IL. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

Developing a Positive Culture for Staff and Individuals

A high quality, positive culture is critical for an agency’s success.  Now more than ever, with staff recruitment and retention issues, it is imperative to have a culture which is positive, supportive and responsive.  A culture you and your staff want to talk about with family, friends, stakeholders and others! Join us for a training on Thursday, August […]

System 102 training: Learn how to train your DSPs to help them use myMITC effectively

This training on Tuesday, September 3rd at 11am ET will help you train your employees! Register Here Log in and navigate the myMITC webpage Use Web Clock to clock in and out, track activities Respond to overtime, next schedule, authorization, task and other prompts and restrictions Check their timesheet and request an attendance change Request PTO Request […]

Payroll Training: Everything you need to know about Financials

In this training on Tuesday, September 3rd at 2pm ET, you will learn: How to setup and manage Financials How to setup Taxes and Deductions Calculate Checks and process payroll Register Here Who Should Attend: Payroll Managers CFO

Best Practices for Using Telephone Timekeeping

Telephone Timekeeping continues to be a popular option. In 2023, customers captured over 5,000,000 calls using MITC. Join us for a free training on Wednesday, September 4th at 2pm ET to learn more about the best practices for using Telephone Timekeeping. Register Here