Best Practices for Using Telephone Timekeeping

Telephone Timekeeping continues to be a popular option. In 2023, customers captured over 5,000,000 calls using MITC. Join us for a free training on Wednesday, September 4th at 2pm ET to learn more about the best practices for using Telephone Timekeeping. Register Here

Use AI to Improve Care and Retention

AI is being used by real providers to solve day-to-day problems and improve general operations! Join John Graham, MITC CEO and Software Architect, for a webinar on Thursday, September 5th at 2pm ET to learn more about AI and how using it at your agency can improve care and retention. Register Here

System 101 Training: RS2 basics for administrators training

Join us for a training on Tuesday, September 10th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, and mark a Job or Client as inactive Use system basics Take advantage of RS2 User Favorites to highlight frequently used reports and procedures Two […]

HR Training 101: Employee Documents, Alerts, Holiday Pay and Reporting

This in-depth training on Tuesday, September 10th at 2pm ET covers a lot! Register Here Track trainings and licenses, generate reminders and alerts Organize, publish and enroll staff in training classes Print Group Home Employee Certification form Integrate with Relias and other LMS platforms OIG, OMIG, SAM and Medicheck reporting EEO, Veteran and Pay Data reporting and […]

2024 MITC DSP Awards!

MITC is awarding $5,000 in September to Direct Support Professionals (DSP) who stand out and go above and beyond to provide exemplary service. MITC values the hard work put forth by DSPs every day, and is hoping to show our appreciation through these prizes! Join us for a special presentation on Thursday, September 12th at 2:00pm ET to hear […]

Dashboard Training: Reviewing the EVV and Time and Attendance Dashboard

Maintaining EVV and Attendance compliance is all too important for agencies today. Join us for a training on Tuesday, September 17th at 11am ET to learn to: Setup the EVV and Time and Attendance Dashboard Control tiles that are relevant for your agency Review frequent offenders and rejected records Register Here Who Should Attend: Your agency’s EVV […]

Documentation 102 Training: Ensuring ISD document is complete

Ensuring service documentation is complete and accurate is the difference between being audit-ready and being at audit risk. Get the guidance needed to create customizable documentation prompts based on your Individuals and the services that they receive. Join us for a training on Tuesday, September 17th at 2pm ET to learn how to: Complete documentation in real-time […]

Easy Ways to Manage Group Home Programs

Agencies managing group home programs face unique challenges not found in other programs. From checking on overnight-awake staff, to ensuring compliance and safety in all operations - there is a lot to keep track of! Join us for a webinar on Thursday, September 19th at 2:00pm ET to learn about the different solutions MITC has created specifically for […]

Employee Self Scheduling Technical Training

MITC is adding Employee Self Scheduling in Q3 2024 to your scheduling solution. Join us for a training on Monday, September 23rd at 2pm ET to learn more about Employee Self Scheduling. Register Here

mySafetyManager: Work Orders and Project Scheduler Training

Ensure that maintenance and tickets are addressed timely and efficiently. Join us for a training on Tuesday, September 24th at 11am ET to learn to: Create and manage Work Tickets Maintain Job Scheduling for auto-generating tickets Create and maintain Work Calendars Mark Tickets as Scheduled and Completed Review completed work as management Register Here Who Should Attend: […]

Documentation 103: Capturing Client Attendance and Documentation in Group Settings

For providers managing day community and facility based programs and group homes. Join us for a training on Tuesday, September 24th at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation […]

RCPA Annual Fall Conference 2024

Visit MITC’s booth at the RCPA Annual Fall Conference 2024 on September 25-26, 2024 in Hershey, PA. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

New! Employee Self Scheduling

Scheduling is a vital part of an agency's operations. Having a scheduling system that provides sharable calendars and allows employees to see which clients they're working with is why MITC is making upgrades to mySchedules! Join us for a training on Thursday, September 26th at 2pm ET to learn more about the latest scheduling upgrade! Register Here

Manage Employee Time and Attendance – Tips and Tricks

When you have got everyone clocking-in, this training on Tuesday, October 1st at 11am ET helps you move to the next level. Register Here Learn how to: Adapt time and attendance to your agency using global and job based options Enable GPS Tracking, Geo-Fencing and Caller-ID to enhance attendance security Restrict clock-in using overtime, schedule, authorization and […]

Ensure Employees are Clocking In at the Correct Location

Verifying an employee’s location at the time of clock-in and out is more important than ever due to EVV and new audit requirements. Join us for a training on Tuesday, October 1st at 2pm ET to learn about: Using employee and location maps for scheduling Setting one or more physical locations per client GPS capture, Geo-Fencing, Out-of- […]

MHCA Annual Fall Conference 2024

Visit MITC’s booth at the MHCA Annual Fall Conference 2024 on October 2-3, 2024 in Breezy Point, MN. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment […]

Group Home Documentation

EHR captures information about the clients but what about the home? Group Home Documentation captures reports and notes and generates alerts by location (group home, day program site) to track issues not covered by client documentation. Join us for a webinar on Thursday, October 3rd at 2pm ET to learn more about Group Home Documentation and how […]

HIPAA Compliant Messaging with myCommunications

Want to learn about a HIPAA compliant messaging system built into myMITC? Join us for a training on Tuesday, October 8th at 11am ET to check out myCommunications! Register Here Learn all about: How to determine settings for more control over messaging Creating Communication Types for automatic Inbox organization Sending messages to managers and employees Turning on […]

Managing Care Plans and Documentation Compliance – 1:1 Services

Is your service documentation audit-ready or is it an audit risk? Join us for a training on Tuesday, October 8th at 2pm ET to learn how to: Create customizable documentation prompts based on individuals receiving services Assign documentation prompts to individuals service Create multiple documentation plans for individuals receiving 2 or more services Set guidelines and restrictions […]

INARF Annual Fall Conference 2024

Visit MITC’s booth at the INARF Annual Fall Conference 2024 on October 10, 2024 in Noblesville, IN. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!