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  • Training Tuesday: Group Service Documentation

    Customer Training Tuesdays & Special Trainings

    For providers managing day community and facility-based programs and group homes. Join us for a training on Tuesday, March 24th at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation Completion […]

  • MITC Communications Bootcamp

    Customer Training Tuesdays & Special Trainings

    Are you looking to improve communications at your organization? Are you making the most of myCommunications, alerts and employee messaging? Join us for a special training on Wednesday, March 25th at 1pm ET for a communications bootcamp! Come ready with your communications questions and get them answered in real time by our software trainer! Register Here

  • Incident Risk Management

    Agency Webinars

    MITC Incident Management now offers an AI Note Checker to help identify potential "missing" incidents or misreporting and reduce audit risk. Join us on Thursday, March 26 at 2 PM ET for a webinar on Incident Management and learn how providers and state agencies use software tools, including AI, to report, investigate, and analyze incidents and improve […]

  • Special Training: Where using Voice-to-Text helps employees in myMITC

    Agency Webinars

    MITC Documentation makes it easy for staff to capture their notes using voice-to-text via the standard button on their smartphone. Voice-to-text will be useful for employees when creating longer documentation notes, such as for incidents. Employees might find that using voice-to-text for longer notes saves time. They can use AI Note Assistant to correct spelling, […]

  • Scheduling for Residential and HCBS Programs

    Agency Webinars

    Effective scheduling has always played an important role in Group Home programs, and with EVV requirements, scheduling has become even more critical for many HCBS programs as well. Join us for a webinar on Thursday, April 2 at 2pm ET to learn how effective scheduling can support employees and managers, reduce absenteeism, improve retention and productivity, and help minimize overtime while maximizing authorization utilization. Register Here

  • Training Tuesday: Time and Attendance Tips and Tricks

    Customer Training Tuesdays & Special Trainings

    Move to the next level with your advanced Time and Attendance options! Join us for a training on Tuesday, April 7th at 11am ET to learn how to: Select your time and attendance options Enable GPS Tracking, Geo-Fencing and Caller-ID to enhance security Worried about frequent offenders? Learn how to use Usage Reports and Alerts to check […]

  • Training Tuesday: Maps and GPS

    Customer Training Tuesdays & Special Trainings

    Verifying an employee’s location at the time of clock-in and out is more important than ever due to EVV and new audit requirements. Join us for a training on Tuesday, April 7th at 2PM ET to learn about: Use employee and location maps Set one or more physical locations per client GPS capture, Geo-Fencing, Out-of-Area Red Globes […]

  • Managing Overnight Awake Shifts and Bed Checks

    Agency Webinars

    Are you concerned about missed bed checks during overnight shifts, or unsure if staff are awake and present at the location? What happens if an employee leaves the location or fails to complete required bed checks without anyone knowing in real time? Join us for a webinar on Thursday, April 9th at 2pm ET to learn how […]

  • Training Tuesday: Improving Communication

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, April 14th at 11am ET to learn how to improve communication for your teams. Improve communication between HR, Administration, managers and employees Send global messages or allow employees to “chat” Report/audit communications Create Communication Types for automatic Inbox organization and reporting Use myCommunications for tasks like shift swapping Register Here […]

  • Training Tuesday: Individual Service Documentation

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, April 14th at 2pm ET to learn how to: Create customizable documentation prompts based on individuals receiving services Assign documentation prompts to individuals service Generate alerts from responses like missed medical administration for incidents Create multiple documentation plans for individuals receiving 2 or more services Set guidelines and restrictions for […]

  • NY Alliance 2026 Annual Conference

    The Sagamore Hotel Bolton Landing, NY, United States
    Agency Conference

    Visit MITC’s booth at the 2026 NY Alliance Annual Conference in Bolton Landing, NY from April 15-16th! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Emily Martin (Business Development Team Lead) will be at our booth to discuss your agency's needs and how MITC […]

  • Managing community and facility-based programs

    Agency Webinars

    Are limited reimbursement rates, complex billing requirements, and rising payroll costs putting pressure on your programs? Struggling with audits, HIPAA compliance, EVV mandates, and EHR systems that don’t support group-based services? Join us for a webinar on Thursday, April 16th at 2pm ET to learn how providers are overcoming these challenges in community and facility-based programs. Discover […]

  • ANCOR Connect 2026 Conference

    Omni Boston Hotel 450 Summer St, Boston, MA, United States
    Agency Conference

    Visit MITC’s booth at the 2026 ANCOR Connect Conference in Boston, MA, April 21-23! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Jonathan Morris (Agency Consultant Team Lead) will be at our booth, along with Cheyenne Gardner (Event Coordinator), to discuss your agency's needs […]

  • Training Tuesday: ACA Manager

    Customer Training Tuesdays & Special Trainings

    Provide administrators with the knowledge and skills needed to configure and implement ACA Manager! Join us for a training on Tuesday, April 21st at 11am ET to learn how to: Validate and maintain employee payroll data Calculate 1095-C forms Use reporting to monitor compliance Manage offers of coverage and track employee status Register Here Who should attend: […]

  • Training Tuesday: Custom Reporting with Report EZ

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, April 21st at 2pm ET and learn how to generate your own reports using Report EZ's drag and drop techniques. Use Report EZ and the 20+ data generators Check out the new Authorization data generators Select data fields for a pivot table Save, edit, and share reports Learn about other options: […]

  • Special Training: Scheduling 2026 Hands-On Training

    Customer Training Tuesdays & Special Trainings

    MITC Staff and Client Scheduling 2026 introduces a wide range of customer-driven enhancements designed to make scheduling more efficient and customized. Join us on Wednesday, April 22nd at 2:00 PM ET for a special hands-on training as we take a deep dive into the latest additions to the scheduling functionality. Learn how these updates can streamline daily […]

  • Essential ingredients of a robust communication system

    Agency Webinars

    Strong communication is key to improving employee engagement, increasing retention, and supporting high-quality service delivery. Join us on Thursday, April 23rd at 2:00 PM ET to explore the essential ingredients of a robust communication system. Learn how HIPAA-secure messaging helps protect sensitive information while enabling real-time collaboration across your organization. We’ll also cover how automated […]

  • DDPA 2026 Annual Conference

    Wyndham Grand Executive Center 3201 Bankhead Drive, Little Rock, AR, United States
    Agency Conference

    Visit MITC’s booth at the 2026 DDPA Annual Conference in Little Rock, AR from April 28-30! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Cheyenne Gardner (Events Coordinator) will be at our booth to discuss your agency’s needs and how MITC can help. Stop by […]

  • Training Tuesday: Monitor your Performance and Trends

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, April 28th at 11am ET to learn how other customers use MITC to track key metrics. Identify variances between actual time worked, budgets, and scheduled hours Use schedule variance reports to spot no shows, late arrivals and early departures Track authorization utilization Identify overtime hot spots and employees Track attendance […]

  • Training Tuesday: Using Scheduling more effectively

    Customer Training Tuesdays & Special Trainings

    Scheduling is loaded with features to meet complex scheduling needs. Join us for a training on Tuesday, April 28th at 12:30pm ET to learn how to: Create schedules by employee or location Publish schedules to staff calendars Use scheduling reports Edit, add, or delete schedules after publication Allow your staff to request extra shifts/visits Manage call offs […]