• Training Tuesday: Learn how to maximize your use of RS2

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, February 17th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, and mark a Job or Client as inactive Use system basics Take advantage of RS2 User Favorites to highlight frequently used reports and procedures Make […]

  • Training Tuesday: Links, Prompts and Reminders

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, February 17th at 2pm ET to learn how to: Customize myMITC with HTML Tailor the interface to better support your staff Improve compliance and streamline daily workflows Design effective prompts to guide staff behavior Set up reminders to reinforce tasks and deadlines Register Here Who Should Attend Administrators Supervisors and […]

  • At last! Software for GROUP settings

    Agency Webinars

    The day-to-day job of managing community, day and facility based services has become more complex in recent years as providers are encouraged, incentivized or mandated to transition to community based services. Join us for a webinar on Thursday, February 19th at 2pm ET to learn about technology other agencies have used successfully to tackle issues in community and […]

  • Training Tuesday: Getting Started with Group Billing

    Customer Training Tuesdays & Special Trainings

    For providers managing day community and facility-based programs and group homes. Join us for a training on Tuesday, February 24th at 11am ET to learn best practices for an effective client attendance program including: Set-up options Sales Types/Service Codes and Authorizations Create Client Groups Reporting Register Here Who Should Attend Agency billing team Day and Supported Employment […]

  • Training Tuesday: Scheduling Advanced Features

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, February 24th at 2pm ET to learn how to use these powerful scheduling options! Require employees to confirm their shifts Show Upcoming Schedules to staff on the clock in/out page Using Google Maps to improve scheduling Use variance reporting to track absenteeism, late arrivals, early departures, overlapping shifts and unauthorized […]

  • Wow! My staff can do everything on one platform

    Agency Webinars

    Having to use multiple software applications to manage Electronic Health Records (EHR) and Workforce Management (Time and Attendance, Scheduling, etc.) is not only time consuming, but can get extremely costly. Join us for a webinar on Thursday, February 26th at 2pm ET to learn more about integrating EHR and Workforce Management in a single system. Register Here

  • Training Tuesday: Mileage and Expense Reimbursement

    Customer Training Tuesdays & Special Trainings

    MITC Supports two ways to capture mileage! Join us for a training on Tuesday, March 3rd at 11am ET to learn how to: Create mileage and expense categories for better reporting Allow Employees to request mileage and expense reimbursements Reimburse Mileage through Individual Service Documentation Set Warning Amounts so managers are not approving expenses that are too […]

  • Training Tuesday: myMITC Advanced Features

    Customer Training Tuesdays & Special Trainings

    This training on Tuesday, March 3rd at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Set up myCalendar options Use automated messages Upload agency-wide documents through use of Global Documents and View Policies Setup Employee Messaging for staff reminders and announcements And much more! Who Should Attend Administrators […]

  • 5 Ways Providers Can Benefit from AI Now

    Agency Webinars

    AI is already being used by real providers to solve everyday challenges, streamline operations, and save time across every role—from direct care staff to executives. Join John Graham, Founder, CEO & Software Architect, for a webinar on Thursday, March 5th at 2pm ET to learn more about AI and explore five ways your agency can […]

  • Training Tuesday: Day in the Life of an Agency Manager

    Customer Training Tuesdays & Special Trainings

    This training on Tuesday, March 10th at 11am ET will help you train your employees. Register Here Log in and navigate the myMITC webpage Use Web Clock to clock in and out, track attendance Respond to overtime, next schedule, authorization, and other prompts and restrictions Check their timesheet and request an attendance change Request PTO Request extra […]

  • Training Tuesday: eNotify and MITC Alerts

    Customer Training Tuesdays & Special Trainings

    Use real time alerts to never miss a thing! Join us for a training on Tuesday, March 10th at 2pm ET to learn how to: Set up dozens of automated alerts Create custom alerts that go out on timers Send alerts immediately when dire situations arise using Send Now Use text-to-voice alert options Stay in compliance with […]

  • NJACP 2026 Annual Statewide Conference

    Resorts Casino Hotel 1133 Boardwalk, Atlantic City, NJ, United States
    Agency Conference

    Visit MITC’s booth at the NJACP 2026 Annual Statewide Conference from March 12th-13th in Atlantic City, NJ! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • EVV Best Practices

    Agency Webinars

    Join us for a webinar on Thursday, March 12th at 2pm ET to learn about the EVV best practices agencies have successfully implemented. The webinar focuses on best practices to minimize billing rejections, maximize caregiver compliance, and streamline your processes. Register Here

  • Training Tuesday: View Policies Document Management

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, March 17th at 11am ET to learn how to: Upload your own documents using Global Documents Allow staff to download documents and fill out any required information Allow staff to reupload document using Employee Document Distribution Register Here Who Should Attend HR Managers System Administrators

  • Training Tuesday: Billing by Exception

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, March 17th at 2pm ET to learn about: Using Schedules to generate Billing Allow Employees to only track the exceptions Completing Documentation in Group Services Using reporting to find gaps in billing Register Here Who Should Attend Your agency’s Billing team CFO Scheduling Administrators

  • New Scheduling Enhancements Special Training

    Customer Training Tuesdays & Special Trainings

    In 2025, we made several scheduling enhancements to benefit agencies using MITC. Join us for a special training on Wednesday, March 18th at 2pm ET to learn all about the new scheduling updates! Register Here

  • Managing Medication Administration

    Agency Webinars

    MITC supports multiple ways to capture, report and manage medication administration. Providers can document and track the medications given to individuals using Individual Service Documentation, Group Service Documentation and Client Profiles. Join us for a webinar on new ways to manage medical administration on Thursday, March 19th at 2PM ET. Register Here

  • Task Scheduling Special Training

    Customer Training Tuesdays & Special Trainings

    Task Scheduling is a free add-on for Staff and Client Scheduling. Task Scheduling allows managers to provide staff with a detailed “to-do list” to use during their shifts to ensure duties are completed. Join this special training on Monday, March 23rd at 2pm ET to learn more about task scheduling and how it can help improve your […]

  • PAR 2026 Annual Policy Conference

    Crowne Plaza 23 S. 2nd Street, Harrisburg, PA, United States
    Agency Conference

    Visit MITC’s booth at the PAR 2026 Annual Policy Conference from March 24th-25th in Harrisburg, PA! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • Training Tuesday: Client Profiles and EHR

    Customer Training Tuesdays & Special Trainings

    Managing EHR has never been easier with Client Profiles! In this session on Tuesday, March 24th at 11am ET, we will review: How to create and manage your own Client Profiles Form Creating permissions and control what users can see Reviewing client information and documentation with Staff Action Plans Register Here Who Should Attend Client Services […]