HR Training 104: Use eNotify to Generate Alerts, Prompts and Reminders

Automated alerts, prompts and reminders help you stay ahead of the game with advance warning of potential problems and support your managers better. Join us for a training on Tuesday, January 23rd at 11am ET to learn how to: Decide which of 70+ alerts, prompts and reminders your agency can use Generate alerts for training and license […]

Scheduling 102 Training: Adapting Scheduling to Your Needs

Scheduling is designed for providers with HCBS and Group Home programs. It is loaded with features to meet complex scheduling needs. Join us for a training on Tuesday, January 23rd at 2pm ET to learn how to: Select your Scheduling options Create schedules by employee, group home, or client Publish schedules to staff calendars Use scheduling reports […]

Webinar: Why Scheduling is Important for Providers

Scheduling is one of the more challenging software solutions to implement for many providers, but most beneficial and important for employees. Join us for a webinar on Thursday, January 25th at 2pm ET to learn more about why scheduling is important for providers. Register Here

Report Training 101: Learn to Use Key Reports to Track Performance

Join us for a training on Tuesday, January 30th at 11am ET to learn how other providers use MITC to track key metrics. Identify variances between actual time worked, budgets, and scheduled hours Use schedule variance reports to spot no shows, late arrivals and early departures Track authorization utilization Identify overtime hot spots and employees Track attendance edits […]

System 103 Training: Software Tools to Help Your Managers Succeed

Managers are a core part of every agency. Provide them with the tools needed to help them and in turn help your agency succeed. Join us for a training on Tuesday, January 30th at 2pm ET to learn about the tools available for managers in myMITC. Register Here Utilize Manager dashboard Employee Messaging and myMITC Landing Page […]

Is BYOD (Bring Your Own Device) Important to My Agency?

Some agencies take advantage of the smartphone’s popularity by implementing a bring-your-own-device (BYOD) program. In a BYOD program, staff use their own smartphones for work rather than an agency-issued device. Join John Graham, MITC CEO and Software Architect, on Thursday, February 1st at 2pm ET to learn more about BYOD programs and why they are important to […]

Time and Attendance 103 Training: Managing Overnight Shifts with myCheckIn

Manage overnight shifts and make sure employees are staying awake with myCheckIn. Join us for a training on Tuesday, February 6th at 11am ET to learn how to: Create Check In tables at specific times Choose which employees are required to check in Track frequent offenders Ensure overnight employees are awake with myCheckIn! Register Here Who Should […]

Billing 101 Training: Learn How to Manage Billing in HCBS Programs

Join us for a training on Tuesday, February 6th at 2pm ET to learn how to: Capture payroll, billing and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue and Profitability by client Apply pre-billing rules Select which of 30+ reports you need NEW Billing Prep Audit report Register Here Who Should Attend Billing […]

Preventing Common Billing Errors

In 2024 agencies may see slimmer margins. Billing errors are still common despite increased automation. An expanded payor source count, especially MCO’s, brings myriad differences in how each source bills. EVV has created a whole new opportunity for billing problems. Join us for a webinar on Thursday, February 8th at 2pm ET to learn how to prevent […]

RS2 Enhanced XLSX Integration Training

In Q1 2024, MITC will be making deeper XLSX integration available for RS2 users. Highlights Exports to XLSX will be able to support one million records Report EZ will benefit from the same enhancement RS2 reports will be able to export raw data to XLSX Raw data exports can be previewed in Report EZ (if […]

Training 101: Track Trainings and Manage Classes

Join us for a training on Tuesday, February 13th at 11am ET to learn how to: Track training and license requirements by title and employee Automatically alert employees, manager and HR if certifications are about to expire or have expired Retain unlimited training history Set up online training classes Manage employee enrollment Cancel classes Register Here Who […]

Time and Attendance Training Advanced EVV Skills

This Training Tuesday on February 13th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. Register Here Learn how to: Check your data for EVV before submitting Review the pre-submission Verification Report Identify and fix common errors Resubmit data Use reconciliation […]

NEW: Add Unique Prompts and Links to Your myMITC

Add Unique Prompts and Links to your myMITC pages to help employees and managers understand the software better, provide information on timelines and deadlines and links to other sources of information. Join us for a free training on Wednesday, February 14th at 2pm ET to learn more about how to add prompts and links to myMITC. Register […]

Labor Cost Optimization

With payroll costs rising and hybrid working continuing, contractors need better control over time and attendance. Join us for a webinar on Thursday, February 15th at 2pm ET to learn more about you can undertake a labor cost optimization program and ensure the savings last forever. Register Here

Learn How to Manage Billing for Group Services

This training on Tuesday, February 20th at 11am ET is for providers managing day community and facility based programs and group homes. Learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Service Groups Reporting Pre-billing reports and integration Register Here Who Should Attend Agency billing team Day and […]

Scheduling 103: Advanced Scheduling Training

Join us for a training on Tuesday, February 20th at 2pm ET to learn how to use these powerful scheduling options! Use Tasks within a scheduled shift or visit, prompt staff on clock-in, require staff to check off tasks and use Task reports Require employee to confirm their shift Using Google Maps to improve scheduling Prompt employees […]

EVV Best Practices

A large number of providers have successfully transitioned to full implementation of EVV and accrued significant benefits based on relatively high percentages of caregiver compliance. Join us for a webinar on Thursday, February 22nd at 2:00pm ET to learn more about the EVV best practices that agencies have successfully implemented. Register Here

Billing 102 Training: Managing Authorization Utilization

Are you confident authorizations are not over or underutilized? Join us on Tuesday, February 27th at 11am ET to learn how your team can bill accurately within the authorization. Register Here Create and maintain authorizations using Billing Preparation Import Authorizations Track utilization, budget and schedule variance Stop employees clocking-in if the authorization is exhausted Share utilization reports […]

System 104 Training: Take Advantage of All the Features in myMITC

This training on Tuesday, February 27th at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Customize your myMITC Landing Page, business operations campaign to assist with setup Set up myCalendar options Use automated messages Upload agency-wide documents through use of Global Documents myMITC U overhaul coming 2024! Clock […]

Managing Self-Directed Programs

Agencies managing self-directed and HCBS programs face unique challenges when verifying visits for payroll and billing, managing budgets, tracking services and expenses, and integrating with payroll and billing. Join us for a webinar on Thursday, February 29th at 2:00pm ET to learn about managing self-directed programs with MITC. Register Here