NEW: Add Unique Prompts and Links to Your myMITC

Add Unique Prompts and Links to your myMITC pages to help employees and managers understand the software better, provide information on timelines and deadlines and links to other sources of information. Join us for a free training on Wednesday, February 14th at 2pm ET to learn more about how to add prompts and links to myMITC. Register […]

Labor Cost Optimization

With payroll costs rising and hybrid working continuing, contractors need better control over time and attendance. Join us for a webinar on Thursday, February 15th at 2pm ET to learn more about you can undertake a labor cost optimization program and ensure the savings last forever. Register Here

Learn How to Manage Billing for Group Services

This training on Tuesday, February 20th at 11am ET is for providers managing day community and facility based programs and group homes. Learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Service Groups Reporting Pre-billing reports and integration Register Here Who Should Attend Agency billing team Day and […]

Scheduling 103: Advanced Scheduling Training

Join us for a training on Tuesday, February 20th at 2pm ET to learn how to use these powerful scheduling options! Use Tasks within a scheduled shift or visit, prompt staff on clock-in, require staff to check off tasks and use Task reports Require employee to confirm their shift Using Google Maps to improve scheduling Prompt employees […]

EVV Best Practices

A large number of providers have successfully transitioned to full implementation of EVV and accrued significant benefits based on relatively high percentages of caregiver compliance. Join us for a webinar on Thursday, February 22nd at 2:00pm ET to learn more about the EVV best practices that agencies have successfully implemented. Register Here

Billing 102 Training: Managing Authorization Utilization

Are you confident authorizations are not over or underutilized? Join us on Tuesday, February 27th at 11am ET to learn how your team can bill accurately within the authorization. Register Here Create and maintain authorizations using Billing Preparation Import Authorizations Track utilization, budget and schedule variance Stop employees clocking-in if the authorization is exhausted Share utilization reports […]

System 104 Training: Take Advantage of All the Features in myMITC

This training on Tuesday, February 27th at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Customize your myMITC Landing Page, business operations campaign to assist with setup Set up myCalendar options Use automated messages Upload agency-wide documents through use of Global Documents myMITC U overhaul coming 2024! Clock […]

Managing Self-Directed Programs

Agencies managing self-directed and HCBS programs face unique challenges when verifying visits for payroll and billing, managing budgets, tracking services and expenses, and integrating with payroll and billing. Join us for a webinar on Thursday, February 29th at 2:00pm ET to learn about managing self-directed programs with MITC. Register Here

System 102 Training: Learn How to Train Your DSPs to Help Them Use myMITC Effectively

This training on Tuesday, March 5th at 11am ET will help you train your employees. Register Here Log in and navigate the myMITC webpage Use Web Clock to clock in and out, track activities Respond to overtime, next schedule, authorization, task and other prompts and restrictions Check their timesheet and request an attendance change Request PTO Request […]

Best Practices for Managing Client Payroll

In this training on Tuesday, March 5th at 2pm ET, you will learn: How to set-up production rates How to calculate payroll using piece rate information Tracking client attendance Piece Rate Report How to edit client payroll Register Here Who Should Attend Client Payroll team

Managing Group Home Programs

Agencies managing group home programs face unique challenges not found in other programs. From checking on overnight-awake staff, to ensuring compliance and safety in all operations - there is a lot to keep track of! Join us for a webinar on Thursday, March 7th at 2:00pm ET to learn about the different solutions MITC has created specifically for […]

System 101 Training: RS2 Basics for Administrators Training

Join us for a training on Tuesday, March 12th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, and mark a Job or Client as inactive Use system basics Take advantage of RS2 User Favorites to highlight frequently used reports and procedures Two […]

HR Training 101: Employee Documents, Alerts, Holiday Pay and Reporting

This in-depth training on Tuesday, March 12th at 2pm ET covers a lot! Track trainings and licenses, generate reminders and alerts Organize, publish and enroll staff in training classes Print Group Home Employee Certification form Integrate with Relias and other LMS platforms OIG, OMIG, SAM and Medicheck reporting EEO, Veteran and Pay Data reporting and filing Track […]

Applied Self Direction National Conference

Visit MITC’s booth at the Applied Self Direction National Conference on March 14-15, 2024 in Baltimore, MD. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

Managing Community and Facility Based Programs

The day-to-day job of managing community, day and facility based services has become more complex in recent years as providers are encouraged, incentivized or mandated to transition to community based services. Join us for a webinar on Thursday, March 14th at 2:00pm ET to learn about technology other agencies have used successfully to tackle issues in community and […]

HR Training 102: Holiday Pay, Fringe Benefits and Vacation Accruals

Ensure the HR Team has the tools they need. Join us for a training on Tuesday, March 19th at 11am ET to learn to: Generate holiday pays Auto generate PTO for staff with < 40 hours Accrue and/or auto-award PTO based on hours worked or standard hours. Set maximum accrual limits based on years of service. Use […]

Documentation 102 Training: Ensuring ISD Document is Complete

Ensuring service documentation is complete and accurate is the difference between being audit-ready and being at audit risk. Join us for a training on Tuesday, March 19th at 2pm ET get the guidance needed to create customizable documentation prompts based on your Individuals and the services that they receive. Register Here Learn how to: Complete documentation in […]

Managing In-Home Support and Respite Programs

Providers offering in-home and respite care face different challenges from agencies offing other programs. Join us for a webinar on Thursday, March 21st at 2pm ET to learn the best practices for managing in-home and respite programs. Register Here

Payroll Rules Manager Training: Organize and Audit your Payroll Steps

Payroll Rules Manager is a comprehensive solution for customers using Payroll Preparation, Advanced Payroll Parameters, Labor Management and HR Manager applications. Join us for a training on Tuesday, March 26th at 11am ET to learn how to: Organize and structure payroll steps Make sure Differentials, Holiday Pays and Overtimes rules are all applied in the correct sequence […]

Documentation 103: Capturing Client Attendance and Documentation

For providers managing day community and facility based programs and group homes. Join us on Tuesday, March 26th at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation Completion Warnings and […]