Scheduling 101 Training: How to create and design schedules

Want to learn the different ways other agencies use schedules? Need more effective scheduling, but not sure where to start or what the different methods are? Join us for a training on Tuesday, July 9th at 11am ET to learn all about: The different approaches to scheduling Different methods of scheduling, including Centralized, Decentralized, and Hybrid How […]

Documentation 101: training for case managers and documentation administrators in Individual Settings

Is your service documentation audit-ready or is it an audit risk? Join us for a training on Tuesday, July 9th at 2pm ET to learn how to: Create customizable documentation prompts based on individuals receiving services Assign documentation prompts to individuals service Create multiple documentation plans for individuals receiving 2 or more services Set guidelines and restrictions […]

Capture Mileage and Expenses

There are two ways to capture mileage with MITC. The first uses myMileage and Expenses, the second uses Documentation. Join us for a webinar on Thursday, July 11th at 2pm ET to learn more about the two ways your agency can capture mileage and expenses. Register Here

Consumer View: Learn about Client Reports and Advanced Consumers

Use Consumer View to allow others to review attendance and other key data for individuals. Join us for a training on Tuesday, July 16th at 11am ET to learn to: Setup Consumer View for families or dependents Give Advanced Consumer View permission Review data for accuracy and errors Register Here Who Should Attend: Your agency’s billing team […]

Report Training 102: Building custom reports

Join us for a training on Tuesday, July 16th at 2pm to learn how to generate your own reports using Report EZ's drag and drop techniques. Register Here Use Report EZ and the 20+ data generators Check out the new Authorization data generators Select data fields for a pivot table Save, edit, and share reports Learn about […]

ARRM Annual Conference

Visit MITC’s booth at the ARRM Annual Conference on July 23-24, 2024 in Prior Lake, MN. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

HR Training 104: Use eNotify to generate alerts, prompts and reminders

Automated alerts, prompts and reminders help you stay ahead of the game with advance warning of potential problems and support your managers better. Join us for a training on Tuesday, July 23rd at 11am ET to learn how to: Decide which of 70+ alerts, prompts and reminders your agency can use Generate alerts for training and license […]

Scheduling 102 training: Adapting scheduling to your needs

Scheduling is designed for providers with HCBS and Group Home programs. It is loaded with features to meet complex scheduling needs. Join us for a training on Tuesday, July 23rd at 2pm ET to learn how to: Select your Scheduling options Create schedules by employee, group home, or client Publish schedules to staff calendars Use scheduling reports […]

Group Homes: 9 Key Tasks to Get Right

Group homes are highly regulated environments with attendance and ratio requirements. Managing employees working in group homes is challenging. Group homes require specialized software adapted for a group home setting. Join John Graham, CEO and Software Architect, for a webinar on Thursday, July 25th at 2pm ET to learn more about the 9 tasks you need to get right […]

Report Training 101: Learn to use key reports to track performance

Join us for a training on Tuesday, July 30th at 11am ET to learn how other providers use MITC to track key metrics. Register Here Identify variances between actual time worked, budgets, and scheduled hours Use schedule variance reports to spot no shows, late arrivals and early departures Track authorization utilization Identify overtime hot spots and employees Track […]

System 103 Training: Software tools to help your managers succeed

Managers are a core part of every agency. Provide them with the tools needed to help them and in turn help your agency succeed. Join us for a training on Tuesday, July 30th at 2pm ET to learn about the tools available for managers in myMITC. Register Here Utilize Manager dashboard Employee Messaging and myMITC Landing Page […]

Reduce DSP Turnover Without Spending a Penny

With retention and turnover at the forefront of every HR department priorities, managing training effectively is vital to reducing DSP turnover. Join us for a webinar on Thursday, August 1st at 2pm ET to learn how to reduce DSP turnover. Register Here

VOIP Best Practices and Technical Training

Telephone Timekeeping is still one of the most popular methods of capturing attendance. Join us for a training on Tuesday, August 6th at 11am ET to learn to: Setup Caller-ID for clock-in validation Enable black outs and in/out restrictions Review attendance using various reporting in myMITC Register Here Who Should Attend: Relevant Program Directors and Managers

Billing 101 Training: Learn how to manage billing in HCBS programs

Join us for a training on Tuesday, August 6th at 2pm ET to learn how to: Capture payroll, billing and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue and Profitability by client Apply pre-billing rules Select which of 30+ reports you need Billing Preparation Audit report Register Here Who Should Attend: Billing HCBS […]

Documentation for Group and Individual Settings

Most providers struggle to easily capture accurate documentation. Often the reason is that the EHR being used is designed to capture services by individual when many I/DD services are provided to groups of individuals. Using a system that can capture documentation for group and individual settings is essential. Join us for a webinar on Thursday, August 8th at […]

Training 101: Track trainings and manage classes

Join us for a training on Tuesday, August 13th at 11am ET Learn how to: Track training and license requirements by title and employee Automatically alert employees, manager and HR if certifications are about to expire or have expired Retain unlimited training history Set up online training classes Manage employee enrollment Cancel classes Register Here Who Should […]

Time and Attendance Training Advanced EVV skills

This Training Tuesday on Tuesday, August 13th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. Register Here Learn how to: Check your data for EVV before submitting Review the pre-submission Verification Report Identify and fix common errors Resubmit data Use […]

Why and How Employees Cheat at Time and Attendance

Unfortunately employees get very creative when it comes to inflating their hours. With budget and reimbursements under pressure, cost savings are on everyone’s agenda. Join John Graham, CEO and Software Architect, on Thursday, August 15th at 2pm ET to learn more about why and how your employees are cheating time and attendance. Register Here

Learn how to Manage Billing for Group Services

For providers managing day community and facility based programs and group homes. Join us for a training on Tuesday, August 20th at 11am ET to learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Service Groups Reporting Pre-billing reports and integration Register Here Who Should Attend: Agency billing […]