• Manage EHR and Client Information with Client Profiles

    Customer Training Tuesdays & Special Trainings

    Managing EHR has never been easier with Client Profiles! In this session on Tuesday, September 23rd at 11am ET, we will review: How to create and manage your own Client Profiles Form Creating permissions and control what users can see Reviewing client information and documentation with Staff Action Plans Register Here Who Should Attend Client Services […]

  • Capturing Client Attendance and Documentation in Group Settings

    Customer Training Tuesdays & Special Trainings

    For providers managing day community and facility based programs and group homes! Join us on Tuesday, September 23rd at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation Completion Warnings and […]

  • Microsoft Azure Special Training

    Customer Training Tuesdays & Special Trainings

    Join us Monday, September 29th at 2pm ET to learn about the three major upgrades coming to the MITC Cloud environment using Microsoft Azure: Text-to-Voice Alerts – Now available across all MITC applications, including Client Profiles, Documentation, eNotify, and more. Microsoft Excel 2024 – licenses added for all MITC RS2 users transitioning to Azure Virtual Desktop (AVD). Email System […]

  • Telephone Timekeeping: Ensure Compliance and Accuracy

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, September 30th at 11am ET to learn about: Clocking in and out through the telephone Restrictions and blackout dates Caller ID and rejecting callers that don’t use approved phone numbers Manager options for alerts and prompts Checking in through the telephone Register Here Who Should Attend EVV Managers […]

  • Web Clock Warnings and Restrictions

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, September 30th at 2pm ET to learn about: Warnings and restrictions to control overtime Authorization prompts and restrictions for employees Scheduling restrictions so staff do not clock in when they are not scheduled to work Manager reporting to ensure compliance and no over-billing Register Here Who Should Attend Your agency’s […]

  • DSPN 2025 Fall Annual Conference

    Hilton Paper Valley Hotel Appleton, WI, United States
    Agency Conference

    Visit MITC’s booth at the DSPN 2025 Fall Annual Conference on October 1-2 in Appleton, WI. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • MHCA 2025 Fall Annual Conference

    Breezy Point Resort MN, United States
    Agency Conference

    Visit MITC’s booth at the MHCA 2025 Fall Annual Conference on October 1-3 in Breezy Point, MN. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • California: Learn How to Bulk Bill with eBilling and Submit 837s to Other Payers

    Agency Webinars

    California providers have struggled with billing for too long. Join us for a special webinar on Wednesday, October 1st at 2pm PDT/5pm EDT to learn how you can solve a decades long billing problem: Learn how to use eBilling to bulk bill. Eliminate the costs and risks of data entry or 3rd party data entry systems. Find out […]

  • Outsourced Billing Services

    Agency Webinars

    Regardless of provider funding sources, 2025 and beyond will likely be more unpredictable than any previous period. A key question for provider executives is how to navigate times of uncertain funding — and how to control costs without impacting organizational effectiveness. What about outsourcing your billing? Payroll is often outsourced. Billing is more complex and equally […]

  • Tips & Tricks for Managing Employee Time and Attendance

    Customer Training Tuesdays & Special Trainings

    Have everyone clocking in? Join our training to move to the next level! Learn how to enhance attendance accuracy and security with tools like GPS tracking, geo-fencing, usage alerts, 2FA, and advanced reporting. This session will show you how to adapt settings to your agency, restrict unauthorized clock-ins, and gain insights into overtime, scheduling, and […]

  • Location Matters: Tools to Ensure Employees Clock In Where They Should

    Customer Training Tuesdays & Special Trainings

    Verifying an employee’s location at clock-in and out is more important than ever with EVV and evolving audit requirements. Join the training on Tuesday, October 7th at 2pm ET to learn how to use MITC’s built-in tools—like GPS capture, geo-fencing, out-of-area alerts, Caller-ID, and location maps—to ensure staff are where they need to be. We'll also cover […]

  • CP State Annual Conference

    Embassy Suites Saratoga Springs Saratoga Springs, NY, United States
    Agency Conference

    Visit MITC’s booth at the CP State Annual Conference on October 8-9 in Saratoga Springs, NY. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • Interhab 2025 Fall Annual Conference

    Hilton Garden Inn Manhattan KS, United States
    Agency Conference

    Visit MITC’s booth at the Interhab 2025 Fall Annual Conference on October 8-10 in Manhattan, KS. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • EVV Best Practices

    Agency Webinars

    Join us for a webinar on Thursday, October 9th at 2pm ET to learn more about the EVV best practices that agencies have successfully implemented. The webinar will focus on best practices to minimize billing rejections, maximize caregiver compliance and streamline your processes. Register Here

  • Payroll Overtime Report Special Training

    Customer Training Tuesdays & Special Trainings

    MITC will be releasing a new Payroll overtime report to help employers provide information to employees who earned overtime in 2025+. The report will include: Unlimited reporting by date range (Full year, one quarter and more) Overtime premium earned for each payroll check Supports the weighted/blended, by job and California overtime available in MITC. Join […]

  • HIPAA-Compliant Messaging in myMITC

    Customer Training Tuesdays & Special Trainings

    Attend the training session on Tuesday, October 14th at 11am ET and discover how to use the built-in HIPAA-compliant messaging system, myCommunications, to streamline communication across your agency. We will discuss how to use settings for more control over messaging, organize messages with Communication Types, set up alerts, and audit communication logs. We'll also cover sending messages […]

  • Managing Care Plans and Documentation Compliance for 1:1 Services

    Customer Training Tuesdays & Special Trainings

    Is your service documentation audit-ready or an audit risk? Join us on Tuesday, October 14th at 2pm ET to learn how to manage care plan documentation with confidence and compliance. This training will cover how to create customized documentation prompts, assign them to individuals, apply user permissions, and set guidelines/restrictions for documentation completion. We'll also explore tools […]

  • INARF 2025 Fall Annual Conference

    Embassy Suites by Hilton IN, United States
    Agency Conference

    Visit MITC’s booth at the INARF 2025 Fall Annual Conference on October 15-17 in Noblesville, IN. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • View Policies Special Training

    Customer Training Tuesdays & Special Trainings

    If your organization distributes documents to employees, consider using View Policies in myMITC. View Policies supports the distribution of global organization policies such as time and attendance, PTO, HIPAA, Call-Offs, etc. Join the free training on Wednesday, October 15th at 2pm ET to learn more about this new, free feature. Register Here