Time and Attendance Training 104: Maps, Geo-Fencing, Out of Area Alerts and Caller -ID

Verifying an employee’s location at the time of clock-in and out is more important than ever due to EVV and new audit requirements. Join us for a training on Tuesday, January 2nd at 2pm ET to learn about: Using employee and location maps for scheduling Setting one or more physical locations per client GPS capture, Geo-Fencing, Out-of-Area […]

Webinar: New Year Resolution: Improve Documentation Capture

Capturing accurate documentation in a timely manner is a task many providers struggle with, and there are multiple reasons why. Join us for a webinar on Thursday, January 4th at 2:00pm ET to learn how to improve documentation capture in 2024. Register Here

Scheduling 101 Training: How to Create and Design Schedules

Want to learn the different ways other agencies use schedules? Need more effective scheduling, but not sure where to start or what the different methods are? Join us for a training on Tuesday, January 9th at 11am ET to learn all about: The different approaches to scheduling Different methods of scheduling, including Centralized, Decentralized, and Hybrid How […]

Documentation 101: Training for Case Managers and Documentation Administrators

Is your service documentation audit-ready or is it an audit risk? Join us for a training on Tuesday, January 9th at 2pm ET to learn how to: Create customizable documentation prompts based on individuals receiving services Assign documentation prompts to individuals service Create multiple documentation plans for individuals receiving 2 or more services Set guidelines and restrictions […]

Webinar: New Year Resolution: Improve Hiring and Retention

It's a new year! Time to get the state-of-the-art hiring system you need to compete with Amazon, McDonalds and Walmart, as well as advice on job postings for DSPs and recruiting techniques on attracting displaced workers from other industries. Join us for a webinar on Thursday, January 11th at 2:00pm ET to learn how your agency can improve hiring […]

ACA Training: Everything You Need to Know About the Affordable Care Act

Ensure your HR Team has the tools they need to meet ACA compliance deadlines. Join us for a training on Tuesday, January 16th at 11am ET to learn to: Track benefits for ACA Compliance Import Employee Benefit History into MITC Verify Employee Classification for 1095-C and 1094-C (Full Time Equivalency Reporting) 1095-C Electronic Filing Publish 1095-C for […]

Report Training 102: Building Custom Reports

Join us for a training on Tuesday, January 16th at 2pm ET to learn how to generate your own reports using Report EZ's drag and drop techniques. Use Report EZ and the 20+ data generators Check out the new Authorization data generators Select data fields for a pivot table Save, edit, and share reports Learn about other […]

Webinar: How Secure is Your Time and Attendance?

Time and attendance must do more than just collect time. Without security, payroll leakage will occur that can equal 1-3% of gross payroll costs. Join John Graham, CEO and Software Architect, for a webinar on Thursday, January 18th at 2pm ET to learn how to ensure your Time and Attendance system is secure against payroll leakage. Register Here

HR Training 104: Use eNotify to Generate Alerts, Prompts and Reminders

Automated alerts, prompts and reminders help you stay ahead of the game with advance warning of potential problems and support your managers better. Join us for a training on Tuesday, January 23rd at 11am ET to learn how to: Decide which of 70+ alerts, prompts and reminders your agency can use Generate alerts for training and license […]

Scheduling 102 Training: Adapting Scheduling to Your Needs

Scheduling is designed for providers with HCBS and Group Home programs. It is loaded with features to meet complex scheduling needs. Join us for a training on Tuesday, January 23rd at 2pm ET to learn how to: Select your Scheduling options Create schedules by employee, group home, or client Publish schedules to staff calendars Use scheduling reports […]

Webinar: Why Scheduling is Important for Providers

Scheduling is one of the more challenging software solutions to implement for many providers, but most beneficial and important for employees. Join us for a webinar on Thursday, January 25th at 2pm ET to learn more about why scheduling is important for providers. Register Here

Report Training 101: Learn to Use Key Reports to Track Performance

Join us for a training on Tuesday, January 30th at 11am ET to learn how other providers use MITC to track key metrics. Identify variances between actual time worked, budgets, and scheduled hours Use schedule variance reports to spot no shows, late arrivals and early departures Track authorization utilization Identify overtime hot spots and employees Track attendance edits […]

System 103 Training: Software Tools to Help Your Managers Succeed

Managers are a core part of every agency. Provide them with the tools needed to help them and in turn help your agency succeed. Join us for a training on Tuesday, January 30th at 2pm ET to learn about the tools available for managers in myMITC. Register Here Utilize Manager dashboard Employee Messaging and myMITC Landing Page […]

Is BYOD (Bring Your Own Device) Important to My Agency?

Some agencies take advantage of the smartphone’s popularity by implementing a bring-your-own-device (BYOD) program. In a BYOD program, staff use their own smartphones for work rather than an agency-issued device. Join John Graham, MITC CEO and Software Architect, on Thursday, February 1st at 2pm ET to learn more about BYOD programs and why they are important to […]

Time and Attendance 103 Training: Managing Overnight Shifts with myCheckIn

Manage overnight shifts and make sure employees are staying awake with myCheckIn. Join us for a training on Tuesday, February 6th at 11am ET to learn how to: Create Check In tables at specific times Choose which employees are required to check in Track frequent offenders Ensure overnight employees are awake with myCheckIn! Register Here Who Should […]

Billing 101 Training: Learn How to Manage Billing in HCBS Programs

Join us for a training on Tuesday, February 6th at 2pm ET to learn how to: Capture payroll, billing and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue and Profitability by client Apply pre-billing rules Select which of 30+ reports you need NEW Billing Prep Audit report Register Here Who Should Attend Billing […]

Preventing Common Billing Errors

In 2024 agencies may see slimmer margins. Billing errors are still common despite increased automation. An expanded payor source count, especially MCO’s, brings myriad differences in how each source bills. EVV has created a whole new opportunity for billing problems. Join us for a webinar on Thursday, February 8th at 2pm ET to learn how to prevent […]

RS2 Enhanced XLSX Integration Training

In Q1 2024, MITC will be making deeper XLSX integration available for RS2 users. Highlights Exports to XLSX will be able to support one million records Report EZ will benefit from the same enhancement RS2 reports will be able to export raw data to XLSX Raw data exports can be previewed in Report EZ (if […]

Training 101: Track Trainings and Manage Classes

Join us for a training on Tuesday, February 13th at 11am ET to learn how to: Track training and license requirements by title and employee Automatically alert employees, manager and HR if certifications are about to expire or have expired Retain unlimited training history Set up online training classes Manage employee enrollment Cancel classes Register Here Who […]

Time and Attendance Training Advanced EVV Skills

This Training Tuesday on February 13th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. Register Here Learn how to: Check your data for EVV before submitting Review the pre-submission Verification Report Identify and fix common errors Resubmit data Use reconciliation […]