• Telephone Timekeeping: Ensure Compliance and Accuracy

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, September 30th at 11am ET to learn about: Clocking in and out through the telephone Restrictions and blackout dates Caller ID and rejecting callers that don’t use approved phone numbers Manager options for alerts and prompts Checking in through the telephone Register Here Who Should Attend EVV Managers […]

  • Web Clock Warnings and Restrictions

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, September 30th at 2pm ET to learn about: Warnings and restrictions to control overtime Authorization prompts and restrictions for employees Scheduling restrictions so staff do not clock in when they are not scheduled to work Manager reporting to ensure compliance and no over-billing Register Here Who Should Attend Your agency’s […]

  • DSPN 2025 Fall Annual Conference

    Hilton Paper Valley Hotel Appleton, WI, United States
    Agency Conference

    Visit MITC’s booth at the DSPN 2025 Fall Annual Conference on October 1-2 in Appleton, WI. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • MHCA 2025 Fall Annual Conference

    Breezy Point Resort MN, United States
    Agency Conference

    Visit MITC’s booth at the MHCA 2025 Fall Annual Conference on October 1-3 in Breezy Point, MN. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • California: Learn How to Bulk Bill with eBilling and Submit 837s to Other Payers

    Agency Webinars

    California providers have struggled with billing for too long. Join us for a special webinar on Wednesday, October 1st at 2pm PDT/5pm EDT to learn how you can solve a decades long billing problem: Learn how to use eBilling to bulk bill. Eliminate the costs and risks of data entry or 3rd party data entry systems. Find out […]

  • Outsourced Billing Services

    Agency Webinars

    Regardless of provider funding sources, 2025 and beyond will likely be more unpredictable than any previous period. A key question for provider executives is how to navigate times of uncertain funding — and how to control costs without impacting organizational effectiveness. What about outsourcing your billing? Payroll is often outsourced. Billing is more complex and equally […]

  • Tips & Tricks for Managing Employee Time and Attendance

    Customer Training Tuesdays & Special Trainings

    Have everyone clocking in? Join our training to move to the next level! Learn how to enhance attendance accuracy and security with tools like GPS tracking, geo-fencing, usage alerts, 2FA, and advanced reporting. This session will show you how to adapt settings to your agency, restrict unauthorized clock-ins, and gain insights into overtime, scheduling, and […]

  • Location Matters: Tools to Ensure Employees Clock In Where They Should

    Customer Training Tuesdays & Special Trainings

    Verifying an employee’s location at clock-in and out is more important than ever with EVV and evolving audit requirements. Join the training on Tuesday, October 7th at 2pm ET to learn how to use MITC’s built-in tools—like GPS capture, geo-fencing, out-of-area alerts, Caller-ID, and location maps—to ensure staff are where they need to be. We'll also cover […]

  • CP State Annual Conference

    Embassy Suites Saratoga Springs Saratoga Springs, NY, United States
    Agency Conference

    Visit MITC’s booth at the CP State Annual Conference on October 8-9 in Saratoga Springs, NY. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • Interhab 2025 Fall Annual Conference

    Hilton Garden Inn Manhattan KS, United States
    Agency Conference

    Visit MITC’s booth at the Interhab 2025 Fall Annual Conference on October 8-10 in Manhattan, KS. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • EVV Best Practices

    Agency Webinars

    Join us for a webinar on Thursday, October 9th at 2pm ET to learn more about the EVV best practices that agencies have successfully implemented. The webinar will focus on best practices to minimize billing rejections, maximize caregiver compliance and streamline your processes. Register Here

  • Payroll Overtime Report Special Training

    Customer Training Tuesdays & Special Trainings

    MITC will be releasing a new Payroll overtime report to help employers provide information to employees who earned overtime in 2025+. The report will include: Unlimited reporting by date range (Full year, one quarter and more) Overtime premium earned for each payroll check Supports the weighted/blended, by job and California overtime available in MITC. Join […]

  • HIPAA-Compliant Messaging in myMITC

    Customer Training Tuesdays & Special Trainings

    Attend the training session on Tuesday, October 14th at 11am ET and discover how to use the built-in HIPAA-compliant messaging system, myCommunications, to streamline communication across your agency. We will discuss how to use settings for more control over messaging, organize messages with Communication Types, set up alerts, and audit communication logs. We'll also cover sending messages […]

  • Managing Care Plans and Documentation Compliance for 1:1 Services

    Customer Training Tuesdays & Special Trainings

    Is your service documentation audit-ready or an audit risk? Join us on Tuesday, October 14th at 2pm ET to learn how to manage care plan documentation with confidence and compliance. This training will cover how to create customized documentation prompts, assign them to individuals, apply user permissions, and set guidelines/restrictions for documentation completion. We'll also explore tools […]

  • INARF 2025 Fall Annual Conference

    Embassy Suites by Hilton IN, United States
    Agency Conference

    Visit MITC’s booth at the INARF 2025 Fall Annual Conference on October 15-17 in Noblesville, IN. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • View Policies Special Training

    Customer Training Tuesdays & Special Trainings

    If your organization distributes documents to employees, consider using View Policies in myMITC. View Policies supports the distribution of global organization policies such as time and attendance, PTO, HIPAA, Call-Offs, etc. Join the free training on Wednesday, October 15th at 2pm ET to learn more about this new, free feature. Register Here

  • Funding Uncertainty – Check Out How These Providers Did More With Less

    Agency Webinars

    A key question for provider executives is how to navigate times of uncertain funding — and how to control costs without impacting organizational effectiveness. The key is timely business intelligence and control systems. Join us for a webinar on Thursday, October 16th at 2pm ET to learn how other providers are operating amid unpredictable funding landscapes and […]

  • New Documentation Reports – Special Training

    Customer Training Tuesdays & Special Trainings

    We’re excited to announce a special training session on Monday, October 20th at 2pm ET, covering MITC's three powerful new documentation reports, developed in response to provider feedback! These reports are designed to enhance visibility, streamline tracking, and improve compliance across your documentation processes. Group Service Documentation: New Authorized Services Report Group Service Documentation: New Utilization […]

  • ORA 2025 Fall Annual Conference

    Seaside Convention Center OR, United States
    Agency Conference

    Visit MITC’s booth at the ORA 2025 Fall Annual Conference on October 21-23 in Seaside, OR. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • No Show Alerts: Stay Ahead of Missed Clock-Ins and Absenteeism

    Customer Training Tuesdays & Special Trainings

    Ensure staff are clocking in on time with No Show Alerts, the powerful tool that notifies management when an employee fails to clock in for a scheduled shift. Learn how to set grace periods, track missed shifts in real-time, and reduce absenteeism by automatically monitoring attendance. Join us on Tuesday, October 21st at 11am ET to see […]