• HIPAA-Compliant Messaging in myMITC

    Customer Training Tuesdays & Special Trainings

    Attend the training session on Tuesday, October 14th at 11am ET and discover how to use the built-in HIPAA-compliant messaging system, myCommunications, to streamline communication across your agency. We will discuss how to use settings for more control over messaging, organize messages with Communication Types, set up alerts, and audit communication logs. We'll also cover sending messages […]

  • Managing Care Plans and Documentation Compliance for 1:1 Services

    Customer Training Tuesdays & Special Trainings

    Is your service documentation audit-ready or an audit risk? Join us on Tuesday, October 14th at 2pm ET to learn how to manage care plan documentation with confidence and compliance. This training will cover how to create customized documentation prompts, assign them to individuals, apply user permissions, and set guidelines/restrictions for documentation completion. We'll also explore tools […]

  • INARF 2025 Fall Annual Conference

    Embassy Suites by Hilton IN, United States
    Agency Conference

    Visit MITC’s booth at the INARF 2025 Fall Annual Conference on October 15-17 in Noblesville, IN. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • View Policies Special Training

    Customer Training Tuesdays & Special Trainings

    If your organization distributes documents to employees, consider using View Policies in myMITC. View Policies supports the distribution of global organization policies such as time and attendance, PTO, HIPAA, Call-Offs, etc. Join the free training on Wednesday, October 15th at 2pm ET to learn more about this new, free feature. Register Here

  • Funding Uncertainty – Check Out How These Providers Did More With Less

    Agency Webinars

    A key question for provider executives is how to navigate times of uncertain funding — and how to control costs without impacting organizational effectiveness. The key is timely business intelligence and control systems. Join us for a webinar on Thursday, October 16th at 2pm ET to learn how other providers are operating amid unpredictable funding landscapes and […]

  • New Documentation Reports – Special Training

    Customer Training Tuesdays & Special Trainings

    We’re excited to announce a special training session on Monday, October 20th at 2pm ET, covering MITC's three powerful new documentation reports, developed in response to provider feedback! These reports are designed to enhance visibility, streamline tracking, and improve compliance across your documentation processes. Group Service Documentation: New Authorized Services Report Group Service Documentation: New Utilization […]

  • ORA 2025 Fall Annual Conference

    Seaside Convention Center OR, United States
    Agency Conference

    Visit MITC’s booth at the ORA 2025 Fall Annual Conference on October 21-23 in Seaside, OR. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • No Show Alerts: Stay Ahead of Missed Clock-Ins and Absenteeism

    Customer Training Tuesdays & Special Trainings

    Ensure staff are clocking in on time with No Show Alerts, the powerful tool that notifies management when an employee fails to clock in for a scheduled shift. Learn how to set grace periods, track missed shifts in real-time, and reduce absenteeism by automatically monitoring attendance. Join us on Tuesday, October 21st at 11am ET to see […]

  • Create Custom Reports with Report EZ

    Customer Training Tuesdays & Special Trainings

    Learn how to build custom reports in just 60 minutes using Report EZ’s drag-and-drop tools and over 20 data generators—including new options for Authorizations and myBilling. Join us for the training on Tuesday, October 21st at 2pm ET. We will cover selecting fields for pivot tables, saving and sharing reports, exporting to XLSX, and exploring advanced […]

  • Managing your employee email and text communications

    Customer Training Tuesdays & Special Trainings

    This special training on Wednesday, October 22nd at 2pm ET will cover how to optimize and manage the effectiveness of automated email and text messages from your MITC to employees. Over 500,000 automated emails are sent by MITC customers using MITC to employees every month. New reports are being made available to provide customers with greater visibility […]

  • Managing Group Home Programs

    Agency Webinars

    Agencies managing group home programs face unique challenges not found in other programs. From checking on overnight-awake staff, to ensuring compliance and safety in all operations - there is a lot to keep track of! Join us for a webinar on Thursday, October 23rd at 2pm ET to learn about the different solutions MITC has created specifically for group […]

  • MACS 2025 Annual CEO & Leadership Conference

    Hyatt Regency Chesapeake Bay Golf Resort 100 Heron Blvd, Cambridge, MD, United States
    Agency Conference

    Visit MITC’s booth at the MACS 2025 Annual CEO & Leadership Conference October 27-29 in Cambridge, MD. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • AI Documentation Summaries – Special Training

    Customer Training Tuesdays & Special Trainings

    With future funding uncertain, providers need cost-saving solutions that don’t compromise quality—and that’s where MITC AI Documentation Summaries comes in! Join us on Monday, October 27th at 2:00 pm ET for a special training on how AI can generate accurate documentation summaries, using data from Individual or Group Service Documentation or 3rd-party EHR documentation, in under a […]

  • PAR 2025 Fall Annual Conference

    Harrisburg Hilton PA, United States
    Agency Conference

    Visit MITC’s booth at the PAR 2025 Fall Annual Conference on October 28-29 in Harrisburg, PA. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • Monitor Performance and Trends with Advanced Reporting

    Customer Training Tuesdays & Special Trainings

    Learn how other providers use MITC’s advanced reporting tools to track key metrics and improve oversight. Join us for the training on Tuesday, October 28th at 11am ET. This session will show you how to identify variances (between actual hours, budgets, and schedules), monitor authorization utilization, and spot no-shows, late arrivals, overtime hot spots, and potential timekeeping […]

  • Use Scheduling to Drive Staffing and Billing Compliance

    Customer Training Tuesdays & Special Trainings

    Designed for providers with HCBS and Group Home programs, MITC Scheduling offers powerful tools to manage complex staffing needs while supporting billing and compliance requirements. Join us on Tuesday, October 28th at 2pm ET to learn how to configure scheduling settings, assign user permissions, create and publish schedules by employee, client, or location, and manage real-time changes […]

  • Ohio: Survive EVV with Best Practices

    Agency Webinars

    EVV compliance doesn't have to be a burden! Join us for a special Ohio EVV webinar on Wednesday, October 29th at 2pm ET. The webinar focuses on how to make EVV easy with best practices. Minimize rejections Maximize caregiver compliance Streamline processes Stop caregivers from clocking out without completing documentation Stop caregivers from clocking in when […]

  • Use AI to Save Valuable Time Across All Staff

    Agency Webinars

    AI is being used by real providers to solve day-to-day problems, improve general operations, and save time across all employee roles—from direct care staff to executives! Join us for a webinar on Thursday, October 3oth at 2pm ET to learn more about AI and how using it at your agency can improve your services. Register Here  

  • CPNRI 2025 Fall Annual Conference

    Crowne Plaza 23 S. 2nd Street, Harrisburg, PA, United States
    Agency Conference

    Visit MITC’s booth at the CPNRI 2025 Fall Annual Conference on November 4 in Warwick, RI. Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational-effectiveness. Drop by our booth to learn how MITC helps agencies manage HCBS, group home, day, and supported employment programs!

  • Training Tuesday: Manage the risk of overnight awake shifts and missed bed checks

    Customer Training Tuesdays & Special Trainings

    Keep overnight shifts secure and compliant by ensuring staff accountability in real time. Join us on Tuesday, November 4th at 11am ET to learn how to set up and manage check-in windows, run reports tracking staff check-ins, and receive alerts for any missed check-ins. Register Here Who should attend: Overnight managers System administrators