Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

Jul
9
Thu
2:00 pm Webinar: 7 Ways Providers Captur...
Webinar: 7 Ways Providers Captur...
Jul 9 @ 2:00 pm – 3:00 pm
Webinar: 7 Ways Providers Capture Time and Attendance
Providers use seven different technologies to capture time and attendance depending on the programs the provider manages. No one agency uses all seven, but many use multiple methods. COVID-19 has highlighted the weaknesses of paper timesheets[...]
Jul
16
Thu
2:00 pm Webinar: Events and Fundraising ...
Webinar: Events and Fundraising ...
Jul 16 @ 2:00 pm – 3:00 pm
Webinar: Events and Fundraising Software in the Virtual World
Now available for providers for help build events and fundraising in a virtual world. Prospector provides an easy to set up and manage application for providers who need to communicate with existing customers and donors,[...]
Jul
23
Thu
2:00 pm Webinar: The North American Prov...
Webinar: The North American Prov...
Jul 23 @ 2:00 pm – 3:00 pm
Webinar: The North American Provider Performance Statistics
The North American Provider Performance Statistics is now available! The North American Provider Performance Statistics is based on real data, from real providers, in 23 states varying from 19 to 2,300 employees, not surveys. The[...]
Jul
30
Thu
2:00 pm Webinar: Billing Made Easy
Webinar: Billing Made Easy
Jul 30 @ 2:00 pm – 3:00 pm
Webinar: Billing Made Easy
A streamlined billing system is key to efficiency, productivity, cash flow, and more within an agency. Agency Workforce Management helps providers capture payroll, billing, and documentation all in one system! Report by client, service, and location[...]
Aug
6
Thu
2:00 pm Webinar: How To Use No Show Alerts
Webinar: How To Use No Show Alerts
Aug 6 @ 2:00 pm – 3:00 pm
Webinar: How To Use No Show Alerts
No show alerts automatically notify a manager or supervisor when an employee fails to clock-in as expected. No show alerts do not need to know which employee is expected to clock-in, only that a certain[...]
Aug
13
Thu
2:00 pm Webinar: How Secure is Your Time...
Webinar: How Secure is Your Time...
Aug 13 @ 2:00 pm – 3:00 pm
Webinar: How Secure is Your Time & Attendance System?
How secure is your time and attendance system? In 2019, two organizations were embarrassed to discover individuals working at their locations in Florida and Pennsylvania who were not their employees. Not only is this safety[...]
Aug
20
Thu
2:00 pm Webinar: Workplace Stability for...
Webinar: Workplace Stability for...
Aug 20 @ 2:00 pm – 3:00 pm
Webinar: Workplace Stability for Agencies
The challenge of recruiting, engaging and retaining staff has reached critical proportions in certain parts of the USA and Canada. Agencies need to have a plan to manage high demand for scarce staff resources that[...]