Agency Workforce Management is designed specifically for providers serving the I/DD and behavioral health communities.

Agency Workforce Management solutions are perfect for agencies that manage group homes, HCBS, or day, vocational, and supported employment programs!

Because we’ve worked with thousands of agencies like yours, MITC delivers the most cost-effective solutions that lead to lower payroll costs, higher performance, and compliance with state and DOL regulations.

MITC is a Proud Partner of ANCOR

We Are the Agency Experts

MITC has a long history of working with human services providers, so we understand the unique needs of an agency. As opposed to general purpose time and attendance vendors, MITC’s software and services are designed specifically for providers serving the I/DD and behavioral health communities.

As an MITC customer, your agency will be one among hundreds using the same workforce management software. Because of this, MITC offers educational and networking opportunities year-round that help you connect with other providers. We are always working with human service providers and state organizations nationwide to simplify processes and improve service to the people in their care.

Helping You Every Step of the Way

All of the MITC staff your agency works with – whether in Sales, Marketing, or Customer Service & Implementation – will be experts in helping you implement your custom-built solution.

Our implementation plans have been successful at hundreds of I/DD and behavioral health agencies like yours. In addition, MITC’s free post-implementation audit process ensures all providers are effectively using Agency Workforce Management, long after the initial purchase.

Finally, we understand agency budgets are limited. MITC’s best price guarantee ensures that your agency will pay less for a customer-hosted or Cloud solution from us than you would elsewhere.

Agency Resources & Events

Gain insights into best practices for managing your agency programs! Sign up for our Agency Newsletter to receive weekly alerts on new solutions for behavioral health providers, regional agency news and legislative updates, agency events and networking opportunities, plus free educational resources. Learn about the latest technology to enhance employee communication, control labor costs, improve service, and increase productivity in your agency.

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Upcoming Events

Upcoming Events

2:00 pm Webinar: Documentation: Make it ...
Webinar: Documentation: Make it ...
Jan 28 @ 2:00 pm – 3:00 pm
Webinar: Documentation: Make it Easy
Documentation is a key “must-get-done” task for providers. But many providers are still stuck with risky and time-consuming documentation processes. Join us for a webinar on Thursday, January 28th at 2:00pm ET to learn how to make[...]
2:00 pm Webinar: How Providers Use No Sh...
Webinar: How Providers Use No Sh...
Feb 4 @ 2:00 pm – 3:00 pm
Webinar: How Providers Use No Show Alerts and myCheckIn
Knowing when employees fail to show up is important for: The safety of the individual(s) being served Staff ratio compliance Billing (missed visits = lost revenue) Reducing absenteeism and late arrivals Payroll (One person’s late[...]