Weekly Agency Customer Training
In response to customer demand, MITC is pleased to announce Free Training Tuesdays!
Every Tuesday at 2:00 pm ET, MITC will present a free agency customer training webinar, with topics ranging from tips for compliance, staff & client scheduling best practices, and more.
Training is free to all Agency Workforce Management users and the best part: we will build future training classes based on your feedback! Please stay tuned for future emails about how you can contribute to upcoming, free training agendas.
Or view the Training Tuesday Channel to browse through recordings of recent trainings.
Jul
14
Tue
Join Us for Training Tuesdays!
Are you an MITC RS2 Power User or want to sharpen your skills? If so, the Training Tuesday on Tuesday, July 14th 11am ET is for you.
You have already mastered the basics and this free webinar will take you to the next step and help optimize your agency’s MITC Implementation.
Join MITC Senior Project Manager and Team Lead, James McGrady, to learn best practices and tools such as:
- Creating new user profiles and restrictions
- Resetting an existing MITC RS2 user’s password
- How to convert reports to PDF/Excel using the MITC Report Toolbar
- Setting up the CFO Dashboard to get high overview stats at your fingertips
- And more!
Who should attend?
- Your internal MITC Implementation Team
- MITC RS2 Power Users
- Citrix Users who want to expand their MITC knowledge
We Welcome Your Feedback!
Do you have an idea for a new training? Submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.
Join Us for Training Tuesdays!
Staying ahead of the game with advance warning of potential problems is key to any implementation and even more so during the COVID-19 pandemic.
Join Sean Murphy, Agency Project Manager, on Tuesday, July 14th at 2pm ET as he shows you how to take your MITC Agency Workforce Management Implementation to the next level with myAlerts.
By the end of this webinar you will learn:
- Best practices on setting up real time GPS and Scheduling alerts to ensure that you know where your employees are
- To keep track of hours with authorization and job budget alerts
- How to easily send out communication to your entire organization or groups of employees using our custom notifications feature
- About the different notification options available to you based on your MITC application. Over 80 different alerts are available. Notifications such as equipment tracking, internal job position openings, work orders and more!
Who should attend?
- C-Level Staff
- Your internal MITC Implementation Team
- MITC Power Users
We Welcome Your Feedback!
Do you have an idea for a new training? Submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.
Jul
21
Tue
Join Us for Training Tuesdays!
With any Time & Attendance system, your database security is a top concern. No longer just an EHR issue, HIPAA applies to Time & Attendance, Scheduling and Communications if PHI is involved.
Join MITC Project Manager and HIPAA Compliance Officer, Sean Murphy, on July 21st at 11am ET for an informative half hour of going through the best practices you need to prevent breaches in the future.
By the end of this training you will learn:
- What is HIPAA?
- Why it is important for agencies?
- Role based controls
- Protections for Managers and Clients
- And more!
Who should attend?
- Agencies at all stages of their MITC Agency Workforce Management Implementation
- C-Level Employees
- Agency HIPAA Compliance Officer
We Welcome Your Feedback!
Do you have an idea for a new training? Submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.
Join Us for Training Tuesdays!
Is your centralized scheduling as efficient as it could be? An effective program will ensure that you fill open shifts with qualified staff, minimize overtime, enforce compliance with PTO policies, use scheduling prompting to minimize absenteeism and more.
Join Agency Software Trainer, Jessica Robertson on July 21st at 2pm ET and learn what you can to use MITC Scheduling to its fullest!
By the end of this training you will learn:
- What Centralized scheduling means
- Difference between saved and rolled schedules
- How to key in your saved schedules
- How to roll schedules forward
- Publishing scheduling options
- How to make edits to saved and rolled schedules
- The different scheduling reports available
- How employees can review and confirm their schedules.
- And more!
Who should attend?
- Any agency at various parts of their MITC scheduling implementation
- Your internal MITC Implementation Team
- Your agency’s Schedulers
We Welcome Your Feedback!
Do you have an idea for a new training? Submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.
Jul
28
Tue
Join Us for Training Tuesdays!
Whether it’s a state law or an agency policy, getting your Payroll’s Pay Differentials set up properly is an important step in the MITC Time & Attendance Implementation. Getting the appropriate Pay Differential set up correctly is the difference between having it automated within your payroll steps versus having your Payroll Team manually make changes.
Join Jessica Robertson, MITC’s Agency Software Trainer, on July 28th 11am ET to learn about the different differentials and determine which one is best for your payroll team’s needs.
By the end of this free webinar you will learn:
- How implementing a pay differential can save you time and money
- The different pay differentials offered by MITC such as the Employee Job Differential, Activity Employee Job Pay Rate, Shift Differentials, and more
- How to determine which differential to use and the order to use them in your payroll steps
- And more!
Who should attend?
- Agencies new to MITC’s Agency Workforce Management
- Your internal MITC implementation team
- Payroll team
We Welcome Your Feedback!
Do you have an idea for a new training? Submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.
Join Us for Training Tuesdays!
Your managers are a vital part of your agency’s workforce. They ensure that employees are where they should be and providing services for the Individuals that you serve. With in-person trainings being more difficult to provide in this COVID-19 environment, giving managers the tools that they need to manage their employees is vital.
Join Jessica Robertson, MITC’s Agency Software Trainer, on July 28th 2pm ET to learn the basics that your managers need to get their job done.
By the end of this training you will learn:
- The role of the manager with MITC Agency Workforce Management
- How often they should be checking their employees’ attendance
- MyMITC Time & Attendance Reports that are at their fingertips such as the Daily Report, Quick Attendance Check, Attendance Log and more.
- The manager check off option
- What do if you find an error on a timesheet
- And more!
Who should attend?
- Agencies new to the MITC’s Agency Workforce Management
- Your internal MITC Implementation Team
- Agency Trainers
- Any employee who need extra reinforcement on the basics
We Welcome Your Feedback!
Do you have an idea for a new training? Submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.
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