Weekly Agency Customer Training
In response to customer demand, MITC is pleased to announce Free Training Tuesdays!
Every Tuesday at 2:00 pm ET, MITC will present a free agency customer training webinar, with topics ranging from tips for compliance, staff & client scheduling best practices, and more.
Training is free to all Agency Workforce Management users and the best part: we will build future training classes based on your feedback! Please stay tuned for future emails about how you can contribute to upcoming, free training agendas.
Or view the Training Tuesday Channel to browse through recordings of recent trainings.
Oct
29
Tue
Join Us for Training Tuesdays!
Managers are constantly busy overseeing several tasks at a time, so it is important that you deliver the information they need as quickly as possible. In order to help agencies stay organized for their managers, we have compiled some practices you can use to keep on top of your system and the information your managers need to see.
Join us for a training on Tuesday, October 29th at 2:00pm EDT to learn our top recommendations for keeping your system running smoothly so performance within the agency can be maximized!
We Welcome Your Feedback!
Do you have an idea for a new training? Submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.
Nov
5
Tue
Join Us for Training Tuesdays!
Our team has been working away at new additions for group billing in Agency Workforce Management, all created with agencies in mind!
New fields have been added to group billing authorizations to track additional information!
Additions include two additional authorization start and end dates per authorization, Calculate Monthly Budget from Hours from Yearly total hours, Roll Authorizations forward as authorizations pass, and instantly clear all numeric authorization fields with Clear Authorization transaction.
Join us for a training on Tuesday, November 5th at 2:00pm EDT to learn more about the newest billing updates!
We Welcome Your Feedback!
Do you have an idea for a new training? Submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.
Nov
12
Tue
Join Us for Training Tuesdays!
Manual data entry and calculations can be time consuming and risky – two things no one wants to associate with running payroll. If the payroll process is automates, there is no need to double-check calculations. having accurate records doesn’t just save your agency time, but it minimizes potential pay issues and allows audits to be more straightforward.
Join us for a training on Tuesday, November 12th at 2:00pm EDT to make sure you are consistently delivering accurate payroll.
We Welcome Your Feedback!
Do you have an idea for a new training? Submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.
Nov
19
Tue
Join Us for Training Tuesdays!
The latest release of Individual Service Documentation includes two new, important updates requested by agency customers who use MITC in HCBS programs, and who need to comply with EVV mandates.
Stop employees clocking-out without completing documentation
- Providers are required to track documentation for billing/audit purposes
- Providers will be able to optionally prevent employees using Web Clock from clocking-out without completing documentation
Unlimited documentation plans for any one individual
- Currently each client has one set of documentation that an employee completes
- With the new release, providers will have the option to set up multiple documentation plans for clients who receive distinctly different services under separate authorizations
Join us for a training on Tuesday, November 19th at 2:00pm EDT to learn more about the latest updates for individual service documentation!
We Welcome Your Feedback!
Do you have an idea for a new training? Submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.
Nov
26
Tue
Nov 26 @ 2:00 pm – 3:00 pm
Join Us for Training Tuesdays!
When employees don’t have smartphones or access to internet is limited, telephone timekeeping is a cost effective option. Telephone timekeeping is also easily adjustable and can be altered to fit the needs of your specific agency.
Join us for a training on Tuesday, November 26th at 2:00pm EDT to learn more about telephone timekeeping and how it could be beneficial for your agency.
We Welcome Your Feedback!
Do you have an idea for a new training? Submit a feedback form to recommend topics or other suggestions on how we can improve live agency trainings.
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