Payroll used to take three full days, and timesheet issues with paper records often took even longer. Now, MITC automatically flags problems, reducing confusion and boosting team accountability. Payroll runs faster and smoother, with no more chasing signatures or redoing forms. Overall, our workflow is more efficient, and we use our time more productively.

Before MITC, we constantly dealt with timesheet errors like typos, late submissions, and wasted paper. Staff often reported hours inaccurately, making payroll hard to monitor. Since switching to MITC, payroll is more accurate and we have better visibility into how time is used.

Even with all the EVV changes from the state, MITC made everything easier to manage. It’s much better than paper timesheets and manual approvals. We now have consistent workflows, standard procedures, and real-time alerts that help us respond quickly and avoid delays.

We meet monthly with our MITC implementation specialist, and it’s been incredibly helpful. Brandon always brings up tools we could be using better, offers training, and follows up with detailed notes. It feels like a true partnership, not just software support.