Since incorporating MITC, we’ve seen major improvements across the agency. Managers can filter by department and catch when staff clock into the wrong home, allowing us to reallocate hours correctly before payroll. This has improved budgeting accuracy and streamlined overall processes. MITC has made managing operations across multiple locations faster, clearer, and much more efficient.

Managing overtime used to be a nightmare. Staff who worked at multiple homes often had their overtime billed incorrectly, creating hours of manual corrections. With MITC, we can quickly allocate overtime to the correct department, ensuring every hour is accurate. This has saved us significant time, reduced mistakes, and resulted in substantial overtime savings.

Managing approvals was one of the biggest issues we faced. Our previous system didn’t let us limit who could approve hours for a specific department, so I could see and approve shifts for staff across every location, even ones I didn’t manage. With MITC, I can filter by department, ensuring managers only see and approve the hours relevant to their team.