About This eBook
More agencies are supporting individuals in the community through HCBS programs, rather than in facilities. At the same time, state reimbursement rates are forcing agencies to do more with less while they struggle with retention and turnover. Despite these pressures, surprisingly many provider systems are not able to keep track of the three most critical basic metrics for managing a HCBS program successfully.
Download this new eBook to learn more about the three critical metrics providers of HCBS services need to track.
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