When Michigan started signaling that EVV was coming, we decided to get ahead by onboarding MITC’s time and attendance system early. This proactive step helped us avoid the last-minute scramble that many face when new mandates hit. Throughout the process, MITC was with us every step of the way, answering questions and guiding us through the transition.

Our previous system was widely used but not designed for our industry. Getting help or making changes was difficult, and we never fully knew what it could do for us. In contrast, MITC understands the unique needs of agencies like ours and provides ongoing support. That difference in service and focus has made managing our staff and schedules much easier and more effective.

MITC’s self-service options let staff manage punches and PTO directly, reducing the managers’ workload and errors. Meanwhile, their scheduling system blocks early clock-ins, cutting unnecessary payroll costs. Quick reports give clear visibility on who’s working too much overtime and who wants more hours, helping us balance shifts fairly and save on overtime expenses.