One of my biggest success stories with MITC is our EVV program. We’re a small agency with many programs, and our In-Home and Community Supports program is becoming our first fully electronic one. Our EVV compliance has been excellent, thanks to how well MITC works with SanData and our team. Our executive director is amazed by how low our error rates are in the state reports.

Before MITC, everything was on paper. Nothing was automated, and managing piece and production payroll was overwhelming and inefficient. MITC was the only solution that truly understood and supported our payroll model. Over the years, they’ve helped us tackle new challenges like EVV and electronic billing. MITC has grown with us and remains a true partner.

We’ve now fully transitioned to electronic billing and service documentation. Even though many of us were initially scared of change and technology, MITC’s platform was so easy to use and customizable to our needs that the transition felt simple. We’re proud to be highly compliant with EVV rates and happy to have left the paper era behind.