Before MITC, we faced several compliance challenges, including meeting the state’s EVV requirements. MITC helps us reduce unauthorized overtime, prevent overages, and quickly spot when individuals have maxed out their hours, improving overall efficiency.

Client Profiles is one of my favorite MITC features. It gives our DSPs secure, centralized access to the info they need while avoiding the risks of printed documents. We control who sees what and can remove access instantly. It’s efficient, safe, and fully customizable.

One impactful feature is the ability to customize progress notes for each individual. MITC lets us generate them automatically, saving hours we used to spend manually printing each note to PDF. It’s been a huge time saver!