MITC’s scheduling system integrates smoothly with our billing and EVV requirements in North Dakota, streamlining operations. It supports our commitment to flexibility not only for our employees but also for the individuals and families we serve. It’s rare to find a system that improves efficiency without compromising values.

Before MITC, Triumph faced major challenges with time management and outdated payroll and scheduling processes. Relying on paper systems was no longer practical or cost-effective for our growing agency. Internal payroll alone used to take five to six days. After switching to MITC, it now takes just one hour. It’s a huge time and cost-saver!

What we really appreciate about MITC is their openness to feedback. Even if a feature isn’t available now, they listen closely to our needs as a provider and consider how to improve the system over time. This ongoing communication helps tailor the platform for our employees and the agency as a whole.