• Special Training: Where using Voice-to-Text helps employees in myMITC

    Agency Webinars

    MITC Documentation makes it easy for staff to capture their notes using voice-to-text via the standard button on their smartphone. Voice-to-text will be useful for employees when creating longer documentation notes, such as for incidents. Employees might find that using voice-to-text for longer notes saves time. They can use AI Note Assistant to correct spelling, […]

  • Scheduling for Residential and HCBS Programs

    Agency Webinars

    Effective scheduling has always played an important role in Group Home programs, and with EVV requirements, scheduling has become even more critical for many HCBS programs as well. Join us for a webinar on Thursday, April 2 at 2pm ET to learn how effective scheduling can support employees and managers, reduce absenteeism, improve retention and productivity, and help minimize overtime while maximizing authorization utilization. Register Here

  • Managing Overnight Awake Shifts and Bed Checks

    Agency Webinars

    Are you concerned about missed bed checks during overnight shifts, or unsure if staff are awake and present at the location? What happens if an employee leaves the location or fails to complete required bed checks without anyone knowing in real time? Join us for a webinar on Thursday, April 9th at 2pm ET to learn how […]

  • Managing community and facility-based programs

    Agency Webinars

    Are limited reimbursement rates, complex billing requirements, and rising payroll costs putting pressure on your programs? Struggling with audits, HIPAA compliance, EVV mandates, and EHR systems that don’t support group-based services? Join us for a webinar on Thursday, April 16th at 2pm ET to learn how providers are overcoming these challenges in community and facility-based programs. Discover […]

  • Essential ingredients of a robust communication system

    Agency Webinars

    Strong communication is key to improving employee engagement, increasing retention, and supporting high-quality service delivery. Join us on Thursday, April 23rd at 2:00 PM ET to explore the essential ingredients of a robust communication system. Learn how HIPAA-secure messaging helps protect sensitive information while enabling real-time collaboration across your organization. We’ll also cover how automated […]

  • Top tips for better job postings and more quality applicants!

    Agency Webinars

    Clicks aren’t just numbers—they’re decisions. Each click is a person saying, “This might be for me.” But here’s the catch: if your clicks aren’t converting into applications, something’s not right. Most likely it’s the job posting. Join John Graham - MITC CEO, Founder, and Software Architect, for a webinar on Thursday, April 30th at 2PM ET to learn how your […]

  • Special Training: AI Note Assistant

    Agency Webinars

    Join us on Monday, May 11th at 2pm ET for a special training on how AI Note Assistant improves documentation across your organization. Built into Individual Service Documentation and Group Service Documentation, it helps staff correct spelling and grammar while improving overall readability. It’s especially useful for employees using voice-to-text and for longer notes like incident reports. […]