• Managing Overnight Awake Shifts and Bed Checks

    Agency Webinars

    Are you concerned about missed bed checks during overnight shifts, or unsure if staff are awake and present at the location? What happens if an employee leaves the location or fails to complete required bed checks without anyone knowing in real time? Join us for a webinar on Thursday, April 9th at 2pm ET to learn how […]

  • Managing community and facility-based programs

    Agency Webinars

    Are limited reimbursement rates, complex billing requirements, and rising payroll costs putting pressure on your programs? Struggling with audits, HIPAA compliance, EVV mandates, and EHR systems that don’t support group-based services? Join us for a webinar on Thursday, April 16th at 2pm ET to learn how providers are overcoming these challenges in community and facility-based programs. Discover […]

  • Essential ingredients of a robust communication system

    Agency Webinars

    Strong communication is key to improving employee engagement, increasing retention, and supporting high-quality service delivery. Join us on Thursday, April 23rd at 2:00 PM ET to explore the essential ingredients of a robust communication system. Learn how HIPAA-secure messaging helps protect sensitive information while enabling real-time collaboration across your organization. We’ll also cover how automated […]

  • Top tips for better job postings and more quality applicants!

    Agency Webinars

    Clicks aren’t just numbers—they’re decisions. Each click is a person saying, “This might be for me.” But here’s the catch: if your clicks aren’t converting into applications, something’s not right. Most likely it’s the job posting. Join John Graham - MITC CEO, Founder, and Software Architect, for a webinar on Thursday, April 30th at 2PM ET to learn how your […]

  • Reduce Risk with Automated Quality Assurance

    Agency Webinars

    You know the rules, and your team is trained on the expectations, but your organization still struggles with compliance. There are too many panic moments, too much chaos, and internal and external audits reveal errors. How can this be? The problem may be that you don’t have an effective internal reminder and alert system. Join […]

  • Special Training: AI Note Assistant

    Agency Webinars

    Join us on Monday, May 11th at 2pm ET for a special training on how AI Note Assistant improves documentation across your organization. Built into Individual Service Documentation and Group Service Documentation, it helps staff correct spelling and grammar while improving overall readability. It’s especially useful for employees using voice-to-text and for longer notes like incident reports. […]