• Missing Documentation? Sorry, you can’t clock out!

    Agency Webinars

    Wasting time chasing down missing or incomplete documentation? Not anymore! Stop employees from clocking out. Join us for a webinar on Thursday, December 18th to learn more about ensuring documentation is captured. Register […]

  • How to Negotiate Software License Fees

    Agency Webinars

    Given the current uncertainty surrounding future funding, it is crucial for providers to know how to preserve the integrity of their programs while operating with reduced financial support. There are […]

  • Optimize Revenue Cycle Management and EVV in 2026

    Agency Webinars

    As regulatory demands increase and margins tighten, providers must rethink how they manage Revenue Cycle Management (RCM) and EVV. Join us for a webinar on Thursday, January 22nd at 2pm ET to […]

  • How alerts, reminders and restrictions control costs

    Agency Webinars

    Automated alerts, prompts and reminders allow organizations to provide employees, managers, IT, HR, and executives with automated, consistently reliable key information relating to their work and responsibilities. Join John Graham, […]

  • No documentation? I’m sorry. You can’t clock-out yet.

    Agency Webinars

    Wasting time chasing down missing or incomplete documentation? Not anymore! Stop employees from clocking out. Join us for a webinar on Thursday, February 12th to learn more about ensuring documentation is captured. Register […]

  • At last! Software for GROUP settings

    Agency Webinars

    The day-to-day job of managing community, day and facility based services has become more complex in recent years as providers are encouraged, incentivized or mandated to transition to community based […]

  • Wow! My staff can do everything on one platform

    Agency Webinars

    Having to use multiple software applications to manage Electronic Health Records (EHR) and Workforce Management (Time and Attendance, Scheduling, etc.) is not only time consuming, but can get extremely costly. […]

  • 5 Ways Providers Can Benefit from AI Now

    Agency Webinars

    AI is already being used by real providers to solve everyday challenges, streamline operations, and save time across every role—from direct care staff to executives. Join John Graham, Founder, CEO […]

  • EVV Best Practices

    Agency Webinars

    Join us for a webinar on Thursday, March 12th at 2pm ET to learn about the EVV best practices agencies have successfully implemented. The webinar focuses on best practices to minimize billing rejections, […]

  • Managing Medication Administration

    Agency Webinars

    MITC supports multiple ways to capture, report and manage medication administration. Providers can document and track the medications given to individuals using Individual Service Documentation, Group Service Documentation and Client […]

  • Incident Risk Management

    Agency Webinars

    MITC Incident Management now offers an AI Note Checker to help identify potential "missing" incidents or misreporting and reduce audit risk. Join us on Thursday, March 26 at 2 PM ET for […]

  • Scheduling for Residential and HCBS Programs

    Agency Webinars

    Effective scheduling has always played an important role in Group Home programs, and with EVV requirements, scheduling has become even more critical for many HCBS programs as well. Join us for a webinar on Thursday, April 2 at 2pm ET to learn how effective scheduling can support employees and managers, reduce absenteeism, improve retention and productivity, and help minimize overtime while maximizing authorization utilization. Register Here

  • Managing Overnight Awake Shifts and Bed Checks

    Agency Webinars

    Are you concerned about missed bed checks during overnight shifts, or unsure if staff are awake and present at the location? What happens if an employee leaves the location or […]

  • Managing community and facility-based programs

    Agency Webinars

    Are limited reimbursement rates, complex billing requirements, and rising payroll costs putting pressure on your programs? Struggling with audits, HIPAA compliance, EVV mandates, and EHR systems that don’t support group-based […]

  • Essential ingredients of a robust communication system

    Agency Webinars

    Strong communication is key to improving employee engagement, increasing retention, and supporting high-quality service delivery. Join us on Thursday, April 23rd at 2:00 PM ET to explore the essential ingredients […]

  • Top tips for better job postings and more quality applicants!

    Agency Webinars

    Clicks aren’t just numbers—they’re decisions. Each click is a person saying, “This might be for me.” But here’s the catch: if your clicks aren’t converting into applications, something’s not right. […]

  • Reduce Risk with Automated Quality Assurance

    Agency Webinars

    You know the rules, and your team is trained on the expectations, but your organization still struggles with compliance. There are too many panic moments, too much chaos, and internal […]

  • Special Training: AI Note Assistant

    Agency Webinars

    Join us on Monday, May 11th at 2pm ET for a special training on how AI Note Assistant improves documentation across your organization. Built into Individual Service Documentation and Group Service Documentation, […]