Easy Ways to Improve Communication at your Agency

Communication within an agency is very important. Good communication can improve retention, employee engagement, and helps facilitate the exchange of information among employees. Join John Graham, MITC CEO and Software […]

IAC Annual Spring Conference

Visit MITC’s booth at the IAC Annual Spring Conference on May 15/16, 2024 in New York, NY. Learn how other providers are using MITC Staff and Client Solutions to manage […]

8 Scheduling Essentials for Providers

Scheduling is one of the more challenging software solutions to implement for many providers, but most beneficial and important for employees. Join us on Thursday, May 16th at 2pm ET to learn […]

MOHR Annual Conference

Visit MITC’s booth at the 2024 MOHR Annual Conference on May 20-22, 2024 in Waite Park, MN. Learn how other providers are using MITC Staff and Client Solutions to manage […]

MACSP Annual Conference

Visit MITC’s booth at the 2024 MACSP Annual Conference on May 21-22, 2024 in Portland, ME. Learn how other providers are using MITC Staff and Client Solutions to manage costs, […]

Hiring: What Applicants Want and Need

Hiring is a competitive process. Is your applicant follow up process competitive in today’s market? Join us for a webinar on Thursday, May 23rd at 2pm ET to learn how to increase you applicant […]

Top Tips to Ending Documentation Struggles

Many providers struggle to capture documentation in a timely manner. Extra work, increased audit risk and delayed billing is a common result. It doesn't have to be this way, though! […]

6 Ways Employee Cheat at Time and Attendance

Unfortunately employees get very creative when it comes to inflating their hours. With budget and reimbursements under pressure, cost savings are on everyone’s agenda. Join John Graham, CEO and Software […]

Managing Overnight Awake Shifts

Managing services with overnight shifts? myCheckIn is used by providers managing group homes and HCBS programs to help ensure employees are awake and/or have not left the location during an […]

EVV Best Practices

A large number of providers have successfully transitioned to full implementation of EVV and accrued significant benefits based on relatively high percentages of caregiver compliance. Join us for a webinar on Thursday, June […]

Capture Mileage and Expenses

There are two ways to capture mileage with MITC. The first uses myMileage and Expenses, the second uses Documentation. Join us for a webinar on Thursday, July 11th at 2pm ET to […]

ARRM Annual Conference

Visit MITC’s booth at the ARRM Annual Conference on July 23-24, 2024 in Prior Lake, MN. Learn how other providers are using MITC Staff and Client Solutions to manage costs, […]

Group Homes: 9 Key Tasks to Get Right

Group homes are highly regulated environments with attendance and ratio requirements. Managing employees working in group homes is challenging. Group homes require specialized software adapted for a group home setting. […]

Reduce DSP Turnover Without Spending a Penny

With retention and turnover at the forefront of every HR department priorities, managing training effectively is vital to reducing DSP turnover. Join us for a webinar on Thursday, August 1st at 2pm […]

Documentation for Group and Individual Settings

Most providers struggle to easily capture accurate documentation. Often the reason is that the EHR being used is designed to capture services by individual when many I/DD services are provided […]

Why and How Employees Cheat at Time and Attendance

Unfortunately employees get very creative when it comes to inflating their hours. With budget and reimbursements under pressure, cost savings are on everyone’s agenda. Join John Graham, CEO and Software […]

Best Practices for Surviving EVV

Agencies across the nation are successfully transitioning to full implementation of EVV and accrued significant benefits based on relatively high percentages of caregiver compliance. Join us for a webinar on Thursday, August […]

IARF 2024 Fall Annual Conference

Visit MITC’s booth at the IARF 2024 Fall Annual Conference on August 28-30, 2024 in Normal, IL. Learn how other providers are using MITC Staff and Client Solutions to manage […]

Developing a Positive Culture for Staff and Individuals

A high quality, positive culture is critical for an agency’s success.  Now more than ever, with staff recruitment and retention issues, it is imperative to have a culture which is positive, […]

Use AI to Improve Care and Retention

AI is being used by real providers to solve day-to-day problems and improve general operations! Join John Graham, MITC CEO and Software Architect, for a webinar on Thursday, September 5th at […]