Customer Training Tuesday

Join us Monday, September 29th at 2pm ET to learn about the three major upgrades coming to the MITC Cloud environment using Microsoft Azure: Text-to-Voice Alerts – Now available across all MITC applications, […]

Join us for a training on Tuesday, September 30th at 11am ET to learn about: Clocking in and out through the telephone Restrictions and blackout dates Caller ID and rejecting […]

Join us for a training on Tuesday, September 30th at 2pm ET to learn about: Warnings and restrictions to control overtime Authorization prompts and restrictions for employees Scheduling restrictions so staff do […]

Have everyone clocking in? Join our training to move to the next level! Learn how to enhance attendance accuracy and security with tools like GPS tracking, geo-fencing, usage alerts, 2FA, […]

Verifying an employee’s location at clock-in and out is more important than ever with EVV and evolving audit requirements. Join the training on Tuesday, October 7th at 2pm ET to learn how […]

Attend the training session on Tuesday, October 14th at 11am ET and discover how to use the built-in HIPAA-compliant messaging system, myCommunications, to streamline communication across your agency. We will discuss how […]

Is your service documentation audit-ready or an audit risk? Join us on Tuesday, October 14th at 2pm ET to learn how to manage care plan documentation with confidence and compliance. This training […]

If your organization distributes documents to employees, consider using View Policies in myMITC. View Policies supports the distribution of global organization policies such as time and attendance, PTO, HIPAA, Call-Offs, etc. Join […]

Ensure staff are clocking in on time with No Show Alerts, the powerful tool that notifies management when an employee fails to clock in for a scheduled shift. Learn how […]

Learn how to build custom reports in just 60 minutes using Report EZ’s drag-and-drop tools and over 20 data generators—including new options for Authorizations and myBilling. Join us for the […]

This special training on Wednesday, October 22nd at 2pm ET will cover how to optimize and manage the effectiveness of automated email and text messages from your MITC to employees. Over 500,000 […]

Learn how other providers use MITC’s advanced reporting tools to track key metrics and improve oversight. Join us for the training on Tuesday, October 28th at 11am ET. This session will show […]

Designed for providers with HCBS and Group Home programs, MITC Scheduling offers powerful tools to manage complex staffing needs while supporting billing and compliance requirements. Join us on Tuesday, October 28th […]

Keep overnight shifts secure and compliant by ensuring staff accountability in real time. Join us on Tuesday, November 4th at 11am ET to learn how to set up and manage check-in windows, […]

Managers play a vital role in every agency’s success—empower them with the right tools in myMITC to streamline daily operations and improve team management. Join us on Tuesday, November 4th at […]

Discover MITCH, your AI-powered assistant designed to streamline workflows, support smarter decision-making, and boost efficiency across your organization. Join us on Tuesday, November 11th at 11am ET to learn how your staff […]

Join us on Tuesday, October 11th at 2pm ET to learn how to effectively manage authorizations and avoid costly billing rejections. You’ll discover how to capture payroll, billing, and documentation together, create […]

New to MITC? Join us on Tuesday, November 18th at 11am ET to learn how to navigate the RS2 modular layout, manage employees, jobs, and clients, and get comfortable with essential system […]

Give your team the tools they need—right on their landing page. Join us on Tuesday, November 18th at 2pm ET to learn how to customize the myMITC interface using HTML to better […]

MITC will be releasing a new Payroll overtime report to help employers provide information to employees who earned overtime in 2025+. The report will include: Unlimited reporting by date range […]