Tips & Tricks for Managing Employee Time and Attendance
Have everyone clocking in? Join our training to move to the next level! Learn how to enhance attendance accuracy and security with tools like GPS tracking, geo-fencing, usage alerts, 2FA, […]
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Customer Training Tuesday
Location Matters: Tools to Ensure Employees Clock In Where They Should
Verifying an employee’s location at clock-in and out is more important than ever with EVV and evolving audit requirements. Join the training on Tuesday, October 7th at 2pm ET to learn how […]
HIPAA-Compliant Messaging in myMITC
Attend the training session on Tuesday, October 14th at 11am ET and discover how to use the built-in HIPAA-compliant messaging system, myCommunications, to streamline communication across your agency. We will discuss how […]
Managing Care Plans and Documentation Compliance for 1:1 Services
Is your service documentation audit-ready or an audit risk? Join us on Tuesday, October 14th at 2pm ET to learn how to manage care plan documentation with confidence and compliance. This training […]
View Policies Special Training
If your organization distributes documents to employees, consider using View Policies in myMITC. View Policies supports the distribution of global organization policies such as time and attendance, PTO, HIPAA, Call-Offs, etc. Join […]
New Documentation Reports – Special Training
We’re excited to announce a special training session on Monday, October 20th at 2pm ET, covering MITC's three powerful new documentation reports, developed in response to provider feedback! These reports are […]
No Show Alerts: Stay Ahead of Missed Clock-Ins and Absenteeism
Ensure staff are clocking in on time with No Show Alerts, the powerful tool that notifies management when an employee fails to clock in for a scheduled shift. Learn how […]
Create Custom Reports with Report EZ
Learn how to build custom reports in just 60 minutes using Report EZ’s drag-and-drop tools and over 20 data generators—including new options for Authorizations and myBilling. Join us for the […]
Managing your employee email and text communications
This special training on Wednesday, October 22nd at 2pm ET will cover how to optimize and manage the effectiveness of automated email and text messages from your MITC to employees. Over 500,000 […]
Monitor Performance and Trends with Advanced Reporting
Learn how other providers use MITC’s advanced reporting tools to track key metrics and improve oversight. Join us for the training on Tuesday, October 28th at 11am ET. This session will show […]
Use Scheduling to Drive Staffing and Billing Compliance
Designed for providers with HCBS and Group Home programs, MITC Scheduling offers powerful tools to manage complex staffing needs while supporting billing and compliance requirements. Join us on Tuesday, October 28th […]
Keep Your Overnight Staff Alert and Accountable with myCheckIn
Keep overnight shifts secure and compliant by ensuring staff accountability in real time. Join us on Tuesday, November 4th at 11am ET to learn how to set up and manage check-in windows, […]
Manage Employees with Ease Using the Manager Dashboard
Managers play a vital role in every agency’s success—empower them with the right tools in myMITC to streamline daily operations and improve team management. Join us on Tuesday, November 4th at […]
Using MITCH: AI-Powered Support at Your Fingertips
Discover MITCH, your AI-powered assistant designed to streamline workflows, support smarter decision-making, and boost efficiency across your organization. Join us on Tuesday, November 11th at 11am ET to learn how your staff […]
Avoid Rejections by Keeping Authorizations Managed
Join us on Tuesday, October 11th at 2pm ET to learn how to effectively manage authorizations and avoid costly billing rejections. You’ll discover how to capture payroll, billing, and documentation together, create […]
MITC Basics: How to Set Up and Navigate Your System
New to MITC? Join us on Tuesday, November 18th at 11am ET to learn how to navigate the RS2 modular layout, manage employees, jobs, and clients, and get comfortable with essential system […]
myMITC Customization: Links, Prompts, Reminders and more!
Give your team the tools they need—right on their landing page. Join us on Tuesday, November 18th at 2pm ET to learn how to customize the myMITC interface using HTML to better […]
Payroll Overtime Report Special Training
MITC will be releasing a new Payroll overtime report to help employers provide information to employees who earned overtime in 2025+. The report will include: Unlimited reporting by date range […]
Group Billing Services: Optimize Your Reimbursement Process
Join us on Tuesday, November 25th at 11am ET for a training designed for providers managing day programs, facility-based services, and group homes. Learn how to build a reliable client attendance program […]
Enhance Your Scheduling with Advanced Features
Join us on Tuesday, November 25th at 2pm ET to explore powerful scheduling tools that boost accountability, accuracy, and billing compliance. Learn how to assign tasks within scheduled shifts, require shift confirmations, […]