• Training Tuesday: View Policies Document Management

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 16th at 11am ET for a Training Tuesday session on using View Policies to distribute, collect, and manage important employee documents. In this session, you’ll learn how to: Upload your own documents using Global Documents Allow employees to download and complete required forms Enable staff to reupload completed documents using Employee Document […]

  • Training Tuesday: Billing by Exception

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 16 at 2pm ET for a training on streamlining billing and documentation for Group Services. In this session, you’ll learn how to: Use Client Schedules to generate billing Allow Employees to only track the exceptions Complete documentation in Group Services Use reports to identify gaps in billing Register Here Who should attend: […]

  • Special Training: Report EZ & Power BI

    Customer Training Tuesdays & Special Trainings

    Join us on Wednesday, June 17th at 2pm ET to learn how MITC reporting tools can help you turn data into actionable insights and make more informed business decisions. Discover how Report EZ makes it easy to create custom reports using drag-and-drop functionality, 20+ data generators, pivot tables, and report-sharing features. Learn how Microsoft Power BI can […]

  • Training Tuesday: Client Profiles and EHR

    Customer Training Tuesdays & Special Trainings

    Managing EHR has never been easier with Client Profiles! Join us for a training session on June 23rd at 11am ET where we will review: How to create and manage your own Client Profiles Form Creating permissions and control what users can see Reviewing client information and documentation with Staff Action Plans  Register Here Who should attend: Client […]

  • Training Tuesday: Group Service Documentation

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, June 23rd at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation Completion Warnings and Restrictions Individualized Prompts and Notes Group Billing audit reports […]

  • Special Training: Medication Administration

    Customer Training Tuesdays & Special Trainings

    Medication Administration is a high-risk area for providers, where missed doses, refusals, and incomplete or incorrect documentation can quickly lead to compliance and safety concerns. Join us for a free training on Medication Administration on Wednesday, June 24th at 2pm ET. We will showcase how MITC simplifies medication administration by allowing staff to document within the […]

  • Training Tuesday: Telephone Timekeeping

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 30 at 11am ET for a training session on using Telephony for timekeeping. Learn how to: Clock employees in and out by telephone Set restrictions and blackout dates Use Caller ID to reject calls from unapproved phone numbers Configure manager alerts and prompts Have employees check in by telephone Apply Activity Codes […]

  • Training Tuesday: Web Clock Warnings and Restrictions

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 30 at 2pm ET for a training on Web Clock warnings and restrictions. Learn how to: Set warnings and restrictions to control overtime Configure authorization prompts and restrictions for employees Prevent staff from clocking in when they are not scheduled to work Use manager reports to monitor compliance and identify over- and under-billing […]

  • Special Training: Shared Supports

    Customer Training Tuesdays & Special Trainings

    In Q2 2026, MITC will release new software options for providers managing shared supports. Join us for a free training on Wednesday, July 1st at 2pm ET on existing shared supports options and the new enhancements. Shared support is a person-centered service model where individuals, often those with intellectual/developmental disabilities or the elderly, share a direct support […]