• Training Tuesday: Day in the Life of an Agency Manager

    Customer Training Tuesdays & Special Trainings

    This training on Tuesday, March 10th at 11am ET will help you train your employees. Register Here Log in and navigate the myMITC webpage Use Web Clock to clock in and out, track attendance Respond to overtime, next schedule, authorization, and other prompts and restrictions Check their timesheet and request an attendance change Request PTO Request extra […]

  • Training Tuesday: eNotify and MITC Alerts

    Customer Training Tuesdays & Special Trainings

    Use real time alerts to never miss a thing! Join us for a training on Tuesday, March 10th at 2pm ET to learn how to: Set up dozens of automated alerts Create custom alerts that go out on timers Send alerts immediately when dire situations arise using Send Now Use text-to-voice alert options Stay in compliance with […]

  • Training Tuesday: View Policies Document Management

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, March 17th at 11am ET to learn how to: Upload your own documents using Global Documents Allow staff to download documents and fill out any required information Allow staff to reupload document using Employee Document Distribution Register Here Who Should Attend HR Managers System Administrators

  • Training Tuesday: Billing by Exception

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, March 17th at 2pm ET to learn about: Using Schedules to generate Billing Allow Employees to only track the exceptions Completing Documentation in Group Services Using reporting to find gaps in billing Register Here Who Should Attend Your agency’s Billing team CFO Scheduling Administrators

  • New Scheduling Enhancements Special Training

    Customer Training Tuesdays & Special Trainings

    In 2025, we made several scheduling enhancements to benefit agencies using MITC. Join us for a special training on Wednesday, March 18th at 2pm ET to learn all about the new scheduling updates! Register Here

  • Task Scheduling Special Training

    Customer Training Tuesdays & Special Trainings

    Task Scheduling is a free add-on for Staff and Client Scheduling. Task Scheduling allows managers to provide staff with a detailed “to-do list” to use during their shifts to ensure duties are completed. Join this special training on Monday, March 23rd at 2pm ET to learn more about task scheduling and how it can help improve your […]

  • Training Tuesday: Client Profiles and EHR

    Customer Training Tuesdays & Special Trainings

    Managing EHR has never been easier with Client Profiles! In this session on Tuesday, March 24th at 11am ET, we will review: How to create and manage your own Client Profiles Form Creating permissions and control what users can see Reviewing client information and documentation with Staff Action Plans Register Here Who Should Attend Client Services […]

  • Training Tuesday: Group Service Documentation

    Customer Training Tuesdays & Special Trainings

    For providers managing day community and facility-based programs and group homes. Join us for a training on Tuesday, March 24th at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation Completion […]

  • MITC Communications Bootcamp

    Customer Training Tuesdays & Special Trainings

    Are you looking to improve communications at your organization? Are you making the most of myCommunications, alerts and employee messaging? Join us for a special training on Wednesday, March 25th at 1pm ET for a communications bootcamp! Come ready with your communications questions and get them answered in real time by our software trainer! Register Here

  • MITC Scheduling Bootcamp

    Customer Training Tuesdays & Special Trainings

    Have a scheduling question? Looking to learn the best practices or general tips and tricks? Join us for this special training on Wednesday, April 29th at 1pm ET to review all things scheduling. Come with questions for our trainer and get them answered in real-time! Register Here

  • View Policies Audit Report – Special Training

    Customer Training Tuesdays & Special Trainings

    View Policies has proved very popular with customers. In Q2, MITC will add visibility into which employees have clicked the documents. myMITC will track which employees clicked on which document in a new table. A report in MITC RS2 will provide visibility into: Name of Document/Link Name of Employee Date/Time Document/Link was accessed Join us […]