• Training Tuesday: Authorization Management for 1:1 settings

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, May 12th at 2pm ET to learn how to: Capture payroll, billing, EVV, mileage and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue and Profitability by client Apply pre-billing rules Select which of 30+ reports you need Billing Preparation Audit report Register Here Who should attend: […]

  • Special Training: View Policies Audit Report

    Customer Training Tuesdays & Special Trainings

    View Policies has proved very popular with customers. In Q2, MITC will add visibility into which employees have clicked the documents. myMITC will track which employees clicked on which document in a new table. A report in MITC RS2 will provide visibility into: Name of Document/Link Name of Employee Date/Time Document/Link was accessed Join us […]

  • Special Training: Manager Employee Notes – Free HR Add-on

    Customer Training Tuesdays & Special Trainings

    Another feature to help manage and retain employees! Join us for a training on Monday, May 18th at 2PM ET to learn how to: Allow managers to create free format Notes about their Employees through myMITC Administrators can view / edit Manager Employee Notes through myMITC with the appropriate permission and RS2/HR Manager Tracks who created the […]

  • Training Tuesday: Learn how to Maximize Your Use of RS2

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, May 19th at 11am ET to learn how to: Navigate RS2 layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, and mark a Job or Client as inactive Make sure you know all the basics! Don’t waste time. Take advantage of RS2 User Favorites to highlight […]

  • Training Tuesday: Customize Your myMITC Platform

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, May 19th at 2pm ET to learn how to: Customize myMITC Tailor your interface to better support your staff Improve compliance and streamline daily workflows Design effective prompts to guide staff behavior Set up reminders to reinforce tasks and deadlines Register Here Who should attend Administrators Supervisors and Managers IT Department

  • MITC Scheduling Bootcamp

    Customer Training Tuesdays & Special Trainings

    Have a scheduling question? Looking to learn the best practices or general tips and tricks? Join us for this special training on Wednesday, May 20th at 1pm ET to review all things scheduling. Come with questions for our trainer and get them answered in real-time! During the bootcamp, you will learn how to use MITC for: Reduce absenteeism and tardiness […]

  • Training Tuesday: Group Billing Setup

    Customer Training Tuesdays & Special Trainings

    For providers managing day community and facility-based programs and group homes. Join us for a training on Tuesday, May 26th at 11am ET to learn best practices for an effective client attendance program including: Set-Up options Sales Types/Service Codes and Authorizations Create Client Groups Reporting Register Here Who should attend Agency billing team Day and Supported Employment […]

  • Training Tuesday: Scheduling Advanced Features

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, May 26th at 2pm ET to learn how to use these powerful scheduling options! Show Upcoming Schedules to staff on the clock in/out page Using Google Maps to improve scheduling Use variance reporting to track absenteeism, late arrivals, early departures, overlapping shifts and unauthorized attendance Ensure staff use the correct […]

  • Special Training: Must Take a Selfie

    Customer Training Tuesdays & Special Trainings

    Concerned about buddy punching and unauthorized personnel clocking-in/out, but biometric don't think biometric readers are a good solution? MITC includes a system for smartphones that can, by Job Location, require the employee to take a selfie or a picture of a landmark. Employees can be required to take a selfie to make sure there is no […]

  • Training Tuesday: Mileage and Expense Reimbursement

    Customer Training Tuesdays & Special Trainings

    Join us Tuesday, June 2nd at 11am ET to learn more about the two different ways to capture mileage with MITC! Eliminate the costs, risks, and delays of paper expense forms Capture employee mileage and expense reimbursements through myMITC Capture mileage through Individual or Group Service Documentation Control expense claims. Use warnings so managers do not approve expenses […]

  • Training Tuesday: myMITC Advanced Features

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 2nd at 2pm ET for a training to help optimize your usage of myMITC. Learn how to: Learn how to use myMITC as a communication and HR platform Engage employees with automated messages Distribute company-wide documents through Global Documents and View Policies Use Employee Messaging to send employees reminders and announcements Assign […]

  • Training Tuesday: Day in the Life of a Manager

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 9 at 11am ET for a training session designed to help you effectively train and support your employees. Log in and navigate the myMITC webpage Use Web Clock to clock in and out, track attendance Respond to overtime, next schedule, authorization, and other prompts and restrictions Check their timesheet and request an […]

  • Training Tuesday: eNotify and MITC Alerts

    Customer Training Tuesdays & Special Trainings

    Never miss a thing with eNotify reminders and alerts. Join us for a training on Tuesday, June 9th at 2pm ET and learn how to: Choose from dozens of automated alerts Create custom alerts that go out on a schedule Send urgent notifications instantly with the Send Now feature (i.e. inclement weather) Use text-to-voice alert options for phone […]

  • Special Training: California Daily Overtime Report for Managers

    Customer Training Tuesdays & Special Trainings

    FOR CALIFORNIA PROVIDERS Coming in Q2 2026, MITC will release a new manager report that provides greater visibility into employees who have recently worked more than eight hours in a day. The report will show: Only employees who worked more than 8 hours in the reporting period Employee, Date, Home Job, Home Department, Hours Worked […]

  • Training Tuesday: View Policies Document Management

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 16th at 11am ET for a Training Tuesday session on using View Policies to distribute, collect, and manage important employee documents. In this session, you’ll learn how to: Upload your own documents using Global Documents Allow employees to download and complete required forms Enable staff to reupload completed documents using Employee Document […]

  • Training Tuesday: Billing by Exception

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 16 at 2pm ET for a training on streamlining billing and documentation for Group Services. In this session, you’ll learn how to: Use Client Schedules to generate billing Allow Employees to only track the exceptions Complete documentation in Group Services Use reports to identify gaps in billing Register Here Who should attend: […]

  • Special Training: Report EZ & Power BI

    Customer Training Tuesdays & Special Trainings

    Join us on Wednesday, June 17th at 2pm ET to learn how MITC reporting tools can help you turn data into actionable insights and make more informed business decisions. Discover how Report EZ makes it easy to create custom reports using drag-and-drop functionality, 20+ data generators, pivot tables, and report-sharing features. Learn how Microsoft Power BI can […]

  • Training Tuesday: Client Profiles and EHR

    Customer Training Tuesdays & Special Trainings

    Managing EHR has never been easier with Client Profiles! Join us for a training session on June 23rd at 11am ET where we will review: How to create and manage your own Client Profiles Form Creating permissions and control what users can see Reviewing client information and documentation with Staff Action Plans  Register Here Who should attend: Client […]

  • Training Tuesday: Group Service Documentation

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, June 23rd at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation Completion Warnings and Restrictions Individualized Prompts and Notes Group Billing audit reports […]

  • Special Training: Medication Administration

    Customer Training Tuesdays & Special Trainings

    Medication Administration is a high-risk area for providers, where missed doses, refusals, and incomplete or incorrect documentation can quickly lead to compliance and safety concerns. Join us for a free training on Medication Administration on Wednesday, June 24th at 2pm ET. We will showcase how MITC simplifies medication administration by allowing staff to document within the […]