• Special Training: Report EZ & Power BI

    Customer Training Tuesdays & Special Trainings

    Join us on Wednesday, June 17th at 2pm ET to learn how MITC reporting tools can help you turn data into actionable insights and make more informed business decisions. Discover how Report EZ makes it easy to create custom reports using drag-and-drop functionality, 20+ data generators, pivot tables, and report-sharing features. Learn how Microsoft Power BI can […]

  • Training Tuesday: Client Profiles and EHR

    Customer Training Tuesdays & Special Trainings

    Managing EHR has never been easier with Client Profiles! Join us for a training session on June 23rd at 11am ET where we will review: How to create and manage your own Client Profiles Form Creating permissions and control what users can see Reviewing client information and documentation with Staff Action Plans  Register Here Who should attend: Client […]

  • Training Tuesday: Group Service Documentation

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, June 23rd at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation Completion Warnings and Restrictions Individualized Prompts and Notes Group Billing audit reports […]

  • Special Training: Medication Administration

    Customer Training Tuesdays & Special Trainings

    Medication Administration is a high-risk area for providers, where missed doses, refusals, and incomplete or incorrect documentation can quickly lead to compliance and safety concerns. Join us for a free training on Medication Administration on Wednesday, June 24th at 2pm ET. We will showcase how MITC simplifies medication administration by allowing staff to document within the […]

  • Training Tuesday: Telephone Timekeeping

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 30 at 11am ET for a training session on using Telephony for timekeeping. Learn how to: Clock employees in and out by telephone Set restrictions and blackout dates Use Caller ID to reject calls from unapproved phone numbers Configure manager alerts and prompts Have employees check in by telephone Apply Activity Codes […]

  • Training Tuesday: Web Clock Warnings and Restrictions

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 30 at 2pm ET for a training on Web Clock warnings and restrictions. Learn how to: Set warnings and restrictions to control overtime Configure authorization prompts and restrictions for employees Prevent staff from clocking in when they are not scheduled to work Use manager reports to monitor compliance and identify over- and under-billing […]

  • Special Training: Shared Supports

    Customer Training Tuesdays & Special Trainings

    In Q2 2026, MITC will release new software options for providers managing shared supports. Join us for a free training on Wednesday, July 1st at 2pm ET on existing shared supports options and the new enhancements. Shared support is a person-centered service model where individuals, often those with intellectual/developmental disabilities or the elderly, share a direct support […]

  • Training Tuesday Shorts: Stay on top of inspections and certification

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 7th at 11am ET for our Training Tuesday Short: Stay on top of inspections and certification! Manage inspections and certifications like fire safety, interior and exterior site inspections, licensing, vehicle maintenance, periodic licensing renewals and other program-specific or custom inspections. Register Here

  • Training Tuesday How To: Use Documentation to the fullest

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 7th at 2pm ET for our Training Tuesday How To: Use Documentation to the fullest. Use Individual or Group Service Documentations to capture more than daily notes. Use the same form to capture incidents, medical administration, periodic assessments and generate alerts. Register Here

  • Training Tuesday Shorts: Stay on top of employee trainings and licenses

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 14th at 11am ET for our Training Tuesday Short: Stay on top of employee trainings and licenses! Manage employee training requirements to meet retention, effective service delivery and regulatory compliance goals. Use LMS integrations to keep your training records up to date. Register Here

  • Training Tuesday How To: Maximize your time and attendance and EVV compliance

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 14th at 2pm ET for our Training Tuesday How To: Maximize your time and attendance and EVV compliance. How to incentivize employees to clock-in/out, edit their own mistakes, use prompts and reminders, track frequent offenders, locations with internet access issues, get compliance above 90%. Register Here

  • Training Tuesday Shorts: HIPAA Compliant Communications

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 21st at 11am ET for our Training Tuesday Short: HIPAA Compliant Communications! HR and managers can communicate with employees in a secure environment and employees can “chat” about day-to-day issues. Register Here

  • Training Tuesday How To: Minimize payroll leakage and unnecessary payroll costs

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 21st at 2pm ET for our Training Tuesday Short: HIPAA Compliant Communications! Controlling payroll costs has never been more important. Payroll leakage can equal 1-3% of gross payroll. This training focuses on spotting employees gaming your system, unauthorized attendance, overlapping shifts, early clock ins, managing absenteeism, no shows and how to stop […]

  • Training Tuesday Shorts: Improve communication with texting

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 28th at 11am ET for our Training Tuesday Short: Improve communication with texting ! Maximize the impact of important communications by reaching employees on their mobile device via text. Send one time texts to employees or generate automated texts reminders and alerts. Send group texts using eNotify Send Now. Register Here

  • Training Tuesday How To: Improve Hiring

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 28th at 2pm ET for our Training Tuesday How To: Improve Hiring! Best practices for job postings: escape the Indeed trap by posting to multiple job boards with one click, reduce Indeed fees with natural deep integration, manage applicants and initiate contact with built in texting. Register Here

  • Training Tuesday Shorts: AI Note Assistant and Voice to Text

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, August 4th at 11am ET for our Training Tuesday Short: AI Note Assistant and Voice to Text! Help your employees write more professional and complete notes. Register Here

  • Training Tuesday How To: Customize your myMITC platform to meet your needs

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, August 4th at 2pm ET for our Training Tuesday How To: Customize your myMITC platform to meet your needs. Create your own landing page, use Employee Messaging and/or myCommunications, set up your own links and prompts and generate alerts for employees when they login. Register Here

  • Special Training: New Audit Reports

    Customer Training Tuesdays & Special Trainings

    MITC is adding two new documentation audit reports to Billing Preparation (1) and Group Billing (1). These reports are designed to help providers working with an external auditor or needing to report on an employee or a client or a service over an extended period of time. Join us for a free training on Wednesday, August 5th at […]

  • Training Tuesday Shorts: AI Documentation Summaries

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, August 11th at 11am ET for our Training Tuesday Short: AI Documentation Summaries Produce accurate and complete documentation summaries in seconds for internal use or external compliance reporting. Register Here

  • Training Tuesday How To: Advanced Reporting

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, August 11th at 2pm ET for our Training Tuesday How To: Advanced Reporting. Use RS2 report filters to dig into your data, create your own custom reports using Report EZ and how to set up Microsoft Power BI with MITC. Register Here