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  • Training Tuesday: Group Service Documentation

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, June 23rd at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation Completion Warnings and Restrictions Individualized Prompts and Notes Group Billing audit reports […]

  • Special Training: Medication Administration

    Customer Training Tuesdays & Special Trainings

    Medication Administration is a high-risk area for providers, where missed doses, refusals, and incomplete or incorrect documentation can quickly lead to compliance and safety concerns. Join us for a free training on Medication Administration on Wednesday, June 24th at 2pm ET. We will showcase how MITC simplifies medication administration by allowing staff to document within the […]

  • New ways to manage medication administration

    Agency Webinars

    Medication Administration is a free add-on with MITC documentation solutions. Join us for a webinar on Thursday, June 25th at 2pm ET to check out the latest software for Medication Administration. During the webinar, you will get the chance to review: Training management (myTraining) to ensure all staff are up to date on trainings and certifications How […]

  • Training Tuesday: Telephone Timekeeping

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 30 at 11am ET for a training session on using Telephony for timekeeping. Learn how to: Clock employees in and out by telephone Set restrictions and blackout dates Use Caller ID to reject calls from unapproved phone numbers Configure manager alerts and prompts Have employees check in by telephone Apply Activity Codes […]

  • Training Tuesday: Web Clock Warnings and Restrictions

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 30 at 2pm ET for a training on Web Clock warnings and restrictions. Learn how to: Set warnings and restrictions to control overtime Configure authorization prompts and restrictions for employees Prevent staff from clocking in when they are not scheduled to work Use manager reports to monitor compliance and identify over- and under-billing […]

  • Special Training: Shared Supports

    Customer Training Tuesdays & Special Trainings

    In Q2 2026, MITC will release new software options for providers managing shared supports. Join us for a free training on Wednesday, July 1st at 2pm ET on existing shared supports options and the new enhancements. Shared support is a person-centered service model where individuals, often those with intellectual/developmental disabilities or the elderly, share a direct support […]

  • Budget cuts? Easy ways to reduce payroll costs and maximize billing

    Agency Webinars

    State Medicaid funding is facing growing uncertainty as states navigate ongoing budget pressures. Recent Congressional budget changes could significantly impact how states fund Medicaid programs, including restrictions on provider taxes and new limitations on state-directed payments to provider organizations. Join us on Thursday, July 2nd at 2PM ET for a webinar on what these changes may mean […]

  • Training Tuesday Shorts: Stay on top of inspections and certification

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 7th at 11am ET for our Training Tuesday Short: Stay on top of inspections and certification! Manage inspections and certifications like fire safety, interior and exterior site inspections, licensing, vehicle maintenance, periodic licensing renewals and other program-specific or custom inspections. Register Here

  • Training Tuesday How To: Use Documentation to the fullest

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 7th at 2pm ET for our Training Tuesday How To: Use Documentation to the fullest. Use Individual or Group Service Documentations to capture more than daily notes. Use the same form to capture incidents, medical administration, periodic assessments and generate alerts. Register Here

  • Eliminate Missing or Incomplete Documentation

    Agency Webinars

    Wasting time chasing down missing or incomplete documentation? Join us Thursday, July 9th at 2pm ET to learn how MITC helps providers capture accurate documentation in real time, reduce audit risk, and streamline billing - all within one platform. In times of funding uncertainty, improving productivity and controlling costs matters more than ever. Register Here

  • ARRM 2026 Annual Forward Conference

    Mystic Lake Center 2400 Mystic Lake Blvd, Prior Lake, Minnesota
    Agency Conference

    Visit MITC’s booth at the 2026 ARRM Annual Conference in Plain Lake, MN from July 14th-15th! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Cheyenne Gardner (Events Coordinator) will be at our booth to discuss your agency’s needs and how MITC can help. Stop by […]

  • Training Tuesday Shorts: Stay on top of employee trainings and licenses

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 14th at 11am ET for our Training Tuesday Short: Stay on top of employee trainings and licenses! Manage employee training requirements to meet retention, effective service delivery and regulatory compliance goals. Use LMS integrations to keep your training records up to date. Register Here

  • Training Tuesday How To: Maximize your time and attendance and EVV compliance

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 14th at 2pm ET for our Training Tuesday How To: Maximize your time and attendance and EVV compliance. How to incentivize employees to clock-in/out, edit their own mistakes, use prompts and reminders, track frequent offenders, locations with internet access issues, get compliance above 90%. Register Here

  • EVV: How to manage the latest challenges

    Agency Webinars

    As states and MCOs continue tightening EVV requirements, providers are facing increased rejections, heightened audits, and growing scrutiny around EVV edit rates. Join us Thursday, July 16th at 2PM ET for our webinar, EVV: How to Manage the Challenges, and learn practical strategies to stay ahead. We’ll discuss common EVV challenges, best practices, dashboards for monitoring EVV […]

  • Training Tuesday Shorts: HIPAA Compliant Communications

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 21st at 11am ET for our Training Tuesday Short: HIPAA Compliant Communications! HR and managers can communicate with employees in a secure environment and employees can “chat” about day-to-day issues. Register Here

  • Training Tuesday How To: Minimize payroll leakage and unnecessary payroll costs

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 21st at 2pm ET for our Training Tuesday Short: HIPAA Compliant Communications! Controlling payroll costs has never been more important. Payroll leakage can equal 1-3% of gross payroll. This training focuses on spotting employees gaming your system, unauthorized attendance, overlapping shifts, early clock ins, managing absenteeism, no shows and how to stop […]

  • Managing Incidents

    Agency Webinars

    MITC offers providers a comprehensive system for incident management including staff training, capturing incidents at the point of service, generating alert notifications, reporting and AI tools to check daily notes for “hidden" incidents. Join us for a webinar on Incident Management on Thursday, July 23rd at 2pm ET to learn how providers and state agencies are reporting, investigating, […]

  • Training Tuesday Shorts: Improve communication with texting

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 28th at 11am ET for our Training Tuesday Short: Improve communication with texting ! Maximize the impact of important communications by reaching employees on their mobile device via text. Send one time texts to employees or generate automated texts reminders and alerts. Send group texts using eNotify Send Now. Register Here

  • Training Tuesday How To: Improve Hiring

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 28th at 2pm ET for our Training Tuesday How To: Improve Hiring! Best practices for job postings: escape the Indeed trap by posting to multiple job boards with one click, reduce Indeed fees with natural deep integration, manage applicants and initiate contact with built in texting. Register Here

  • How AI can help with reduced funding

    Agency Webinars

    AI offers enormous opportunities to boost productivity. Funding is uncertain, and budget cuts may be imminent. It is important to take advantage of new ways to reduce costs without impacting service delivery. Join us for a webinar on Thursday, July 30th at 2pm ET to learn how providers are using AI to work smarter and strengthen their organizations. […]