• Billing 102 Training: Managing Authorization Utilization

    Customer Training Tuesdays & Special Trainings

    Are you confident authorizations are not over or underutilized? Join us for a training on Tuesday, May 28th at 11am ET to learn how your team can bill accurately within the authorization. […]

  • System 104 Training: Take Advantage of all the Features in myMITC

    Customer Training Tuesdays & Special Trainings

    This training on Tuesday, May 28th at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Customize your myMITC Landing Page, business operations campaign […]

  • Top Tips to Ending Documentation Struggles

    Agency Webinars

    Many providers struggle to capture documentation in a timely manner. Extra work, increased audit risk and delayed billing is a common result. It doesn't have to be this way, though! […]

  • Biometrics Best Practices Training

    Customer Training Tuesdays & Special Trainings

    In this training on Tuesday, June 4th at 2pm ET you will learn: Best practices for Biometrics How to enroll users How to run reports for attendance tracking Register Here Who Should […]

  • 6 Ways Employee Cheat at Time and Attendance

    Agency Webinars

    Unfortunately employees get very creative when it comes to inflating their hours. With budget and reimbursements under pressure, cost savings are on everyone’s agenda. Join John Graham, CEO and Software […]

  • System 101 Training: RS2 Basics for Administrators Training

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, June 11th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, […]

  • HR Training 101: Employee Documents, Alerts, Holiday Pay and Reporting

    Customer Training Tuesdays & Special Trainings

    This in-depth training on Tuesday, June 11th at 2pm ET covers a lot! Register Here Track trainings and licenses, generate reminders and alerts Organize, publish and enroll staff in training classes Print […]

  • Managing Overnight Awake Shifts

    Agency Webinars

    Managing services with overnight shifts? myCheckIn is used by providers managing group homes and HCBS programs to help ensure employees are awake and/or have not left the location during an […]

  • Documentation 102 Training: Ensuring ISD Document is Complete

    Customer Training Tuesdays & Special Trainings

    Ensuring service documentation is complete and accurate is the difference between being audit-ready and being at audit risk. Join us on Tuesday, June 18th at 2pm ET to get the guidance needed […]

  • EVV Best Practices

    Agency Webinars

    A large number of providers have successfully transitioned to full implementation of EVV and accrued significant benefits based on relatively high percentages of caregiver compliance. Join us for a webinar on Thursday, June […]

  • Payroll Rules Manager Training: Organize and Audit your Payroll Steps

    Customer Training Tuesdays & Special Trainings

    Payroll Rules Manager is a comprehensive solution for customers using Payroll Preparation, Advanced Payroll Parameters, Labor Management and HR Manager applications. Join us for a training on Tuesday, June 25th at […]

  • Documentation 103: Capturing Client Attendance and Documentation

    Customer Training Tuesdays & Special Trainings

    For providers managing day community and facility based programs and group homes Join us for a training on Tuesday, June 25th at 2pm ET to learn best practices for an effective client […]

  • Time and Attendance Training: Advanced Features

    Customer Training Tuesdays & Special Trainings

    When you have got everyone clocking-in, this training helps you move to the next level. Join us for a training on Tuesday, July 2nd at 11am ET to learn how to: Adapt […]

  • Scheduling 101 Training: How to create and design schedules

    Customer Training Tuesdays & Special Trainings

    Want to learn the different ways other agencies use schedules? Need more effective scheduling, but not sure where to start or what the different methods are? Join us for a […]

  • Capture Mileage and Expenses

    Agency Webinars

    There are two ways to capture mileage with MITC. The first uses myMileage and Expenses, the second uses Documentation. Join us for a webinar on Thursday, July 11th at 2pm ET to […]

  • Consumer View: Learn about Client Reports and Advanced Consumers

    Customer Training Tuesdays & Special Trainings

    Use Consumer View to allow others to review attendance and other key data for individuals. Join us for a training on Tuesday, July 16th at 11am ET to learn to: Setup Consumer […]